Published online Nov 19, 2026. doi: 10.5498/wjp.124253
Revised: July 14, 2026
Accepted: July 27, 2026
Published online: November 19, 2026
Processing time: 138 Days and 22.3 Hours
Surgery for maxillofacial tumors frequently results in functional impairment and facial deformity, which can induce social withdrawal and disturbed body image. The Omaha system has not been used with this population, and conventional care does not provide systematic psychosocial assistance. Our hypothesis was that, in comparison to standard care, a structured Omaha system-based psychological intervention would improve quality of life while lowering social withdrawal and body image disturbance.
To evaluate the effect of Omaha system-based psychological intervention on body image and social withdrawal in maxillofacial tumor surgery patients.
This retrospective study enrolled 120 patients after maxillofacial tumor surgery at Shanghai East Hospital (2023 to 2025), dividing them into control (n = 60) and observation (n = 60) groups. The observation group received 6-week Omaha system-based psychological intervention. Validated scales assessed anxiety, depression, body image, social withdrawal, self-management, and quality of life. Group comparisons used t-tests and χ2 tests.
After intervention, the observation group showed significantly lower scores than controls in anxiety (42.90 ± 3.65 vs 45.08 ± 4.78, P = 0.006), depression (40.97 ± 4.11 vs 44.98 ± 4.33, P < 0.001), body image disturbance (33.35 ± 2.15 vs 35.67 ± 3.01, P < 0.001), social withdrawal (6.48 ± 2.38 vs 8.27 ± 2.86, P < 0.001), and social distress (7.00 ± 2.16 vs 8.60 ± 2.76, P = 0.001), while self-management and quality of life scores were significantly improved (P < 0.05).
Omaha system-based psychological intervention reduces body image disturbance and social withdrawal, and improves quality of life in post-maxillofacial tumor surgery patients.
Core Tip: This study is the first to use the Omaha system model for structured psychosocial support in patients after maxillofacial tumor surgery. In contrast to standard care, it uses interdisciplinary, focused interventions (cognitive restructuring, social skills training) to methodically address body image disorder and social avoidance. The innovation is in translating complete Omaha assessments into a reproducible, six-week regimen that concurrently improves psychological distress and health self-management, delivering a standardized, evidence-based nursing approach for disfigurement-related psychosocial sequelae.
- Citation: Zhang ZJ, Ma LL, Xu YB, Zhang J, Huang WQ, Bian Z, Zhang XY, Song Q. Structured psychological intervention based on Omaha system model for postoperative maxillofacial tumor patients. World J Psychiatry 2026; 16(11): 124253
- URL: https://www.wjgnet.com/2220-3206/full/v16/i11/124253.htm
- DOI: https://dx.doi.org/10.5498/wjp.124253
Surgical resection remains the primary treatment for maxillofacial tumors, which are frequently encountered in oral and maxillofacial surgery[1]. However, since the maxillofacial region has important aesthetic and social functions, surgery inevitably changes the patient’s facial appearance and may even lead to dysfunction in chewing, swallowing, and speech[2]. This change can easily cause patients to develop body image distress, that is, to have negative cognition and emotional reactions to their own image, manifested as excessive attention and dissatisfaction with their appearance, which in turn leads to negative emotions[3]. The continued existence of body image distress can lead to patients being prone to social withdrawal behavior[4]. Because of the fear of being looked at differently or negatively evaluated by others in social situations due to their appearance, patients actively reduce their social activities, which not only affects normal interpersonal relationships but may also gradually cause them to become disconnected from society, further increasing their psychological burden and reducing their quality of life[5,6]. Therefore, it is extremely important from a clinical standpoint to investigate a structured psychological intervention model that can effectively alleviate social withdrawal behavior and body image issue in patients following maxillofacial tumor surgery. Three elements make up the Omaha system, an established nursing framework focused on problem-solving: Problem categorization, assistance programs, and result evaluation[7]. The system conducts a structured assessment of patients from four dimensions: En
This study included 120 patients who underwent maxillofacial tumor surgery at Shanghai East Hospital between January 2023 and November 2025. They were divided into two groups according to their treatment plans: A control group (standard postoperative care, n = 60) and an observation group (standard postoperative care and systemic psychotherapy based on the Omaha system model, n = 60).
Inclusion criteria: (1) Must be at least eighteen years old; (2) Must have undergone surgery and meet the diagnostic criteria for maxillofacial tumors[11]; (3) Conscious and able to communicate normally; and (4) Signed an informed consent form after learning about the study.
Exclusion criteria: (1) Individuals with different types of cancer; (2) Individuals with mental illness; (3) Individuals with brain tumors or other organic brain lesions; and (4) Individuals who interrupted treatment or were transferred to another hospital.
Sample size description: This study was a retrospective design. The sample size was determined based on the actual number of maxillofacial tumor patients who met the inclusion criteria after surgery at Shanghai East Hospital between January 2023 and November 2025, with a final inclusion of 120 patients (60 in each group). Post-hoc power analysis showed that, with α = 0.05 and effect size d = 0.50, the current sample size (60 in each group) provided a statistical power of 0.82, which was sufficient to detect differences between groups in the primary outcome measures [Self-Rating Anxiety Scale (SAS); Self-Rating Depression Scale (SDS); Body Image Disturbance Questionnaire (BIDQ); Social Avoidance and Distress Scale (SADS)].
within the control group underwent standard postoperative care for 6 weeks. Upon admission, patients received education to familiarize themselves with the hospital environment as quickly as possible. After the surgical treatment plan was determined, nursing staff assisted them in preoperative preparation and guided them through various examinations. Postoperatively, basic nursing interventions were implemented, including monitoring vital signs and wound care, providing medication guidance, educating them on complication prevention, providing dietary interventions, and administering drug treatment. Monitoring of the patient’s condition and prevention of complications were carried out to promote recovery. Health guidance was provided upon discharge. Routine psychological support was also provided throughout the nursing process, but no systematic psychological intervention was conducted. Along with the control group, the observation group also got structured psychological psychotherapy founded on the Omaha system model. The intervention period was 6 weeks. The specific implementation process was divided into three stages: Assessment, intervention and evaluation.
Assessment stage: A multidisciplinary intervention team consisting of 1 attending physician, 1 head nurse, 2 nurses trained in the Omaha system and 1 psychotherapist was formed. Before the intervention, the Omaha system problem classification table was used to systematically assess the patient in four areas: Environment, psychosocial, physiological and health-related behaviors. The team focused on identifying core issues such as the degree of body image distress, social withdrawal behavior, anxiety and depression, and health self-management ability, and established individualized nursing records.
Intervention implementation stage: Based on the assessment results, the Omaha system intervention program was adopted to formulate and implement targeted structured psychological intervention measures, including: Conducting health education, explaining to patients the reasons for postoperative facial changes, the recovery process and coping strategies, and correcting unreasonable perceptions of body image; implementing individualized psychological coun
Evaluation stage: After the last intervention, the Omaha system outcome evaluation system was adopted, and the patient’s various indicators were comprehensively evaluated in combination with relevant scales, and the subsequent nursing plan was dynamically adjusted according to the evaluation results. The intervention in this study was imple
Intervention quality control: To ensure the consistency and repeatability of the intervention implementation, the research team developed a standardized operating manual before the intervention began. The manual detailed the core content, procedures, key communication points, and time allocation for each intervention. All nursing staff (2 participants) and psychotherapist (1 participant) involved in the intervention implementation received two weeks of standardized training before the intervention began. The training included the Omaha systemic assessment method, cognitive restructuring techniques, and social skills training guidance techniques. Participants were assessed through role-playing and simulation exercises, and only those who passed the assessment were allowed to participate in the study. During the intervention, after each intervention, the interventionist filled out an intervention implementation record form, recording the core content of the intervention, the patient’s response, and the time spent. In addition, the research team held a case discussion meeting every two weeks to provide feedback and recalibrate any issues that arose during the intervention implementation.
Compliance recording: The research team established an intervention participation file for each patient in the observation group, recording attendance, participation duration, and the frequency of patient initiation of questions or interactions for each intervention, serving as a quantitative indicator of intervention compliance. “Compliance” was defined as completing all 12 interventions over 6 weeks (or completing ≥ 10 interventions, i.e., ≥ 83.3%), otherwise it was considered “non-compliance”. During the intervention, 4 patients dropped out in the observation group. Among them, 2 patients discontinued the intervention due to changes in their postoperative condition requiring transfer to another department, 1 patient voluntarily withdrew from the study for personal reasons, and 1 patient was excluded due to insufficient compliance because they failed to complete 80% of the required number of interventions (participating in only 5 interventions). A total of 60 patients were ultimately included in this study. In the control group, 1 patient was excluded due to prolonged hospitalization caused by postoperative wound infection. All 60 patients ultimately completed the full assessment.
Observation indicators general information: Baseline information of patients upon admission was collected, including age, sex, disease progression, tumor location, tumor type (benign/malignant), surgical procedure (simple resection/resection + flap repair), education level, marital status, and tumor-node-metastasis stage (for malignant cases only).
Anxiety and depression: Measured using the SAS[12] and the SDS[13]. Zung[12] created both scales, which had 20 elements each. A scale of 1 to 4 was used to score each item. The scales’ initial scores were standardized to range from 0 to 100. Anxiety or depression is more severe the higher the score. The Chinese versions of the SAS and SDS scales have been widely used in clinical research in China. In this study, the Cronbach’s α coefficients of SAS and SDS were 0.89 and 0.88, respectively, indicating good reliability.
Body image distress: Measured using the BIDQ[14], a seven-item tool developed by Cash et al[14]. The items cover behavioral avoidance, mental concerns, emotional discomfort, social/occupational/functional impairment, social life interference, other functional interference, and appearance-related distress. Higher scores indicate more serious body image problems. In this study, the Cronbach’s α coefficient for BIDQ was 0.86, indicating good reliability.
Social withdrawal and distress: The SADS[15] was used. This scale consists of 28 items covering two dimensions: Social avoidance and social distress. Higher scores indicate a stronger tendency to avoid social situations and greater social distress. In this study, the Cronbach’s α coefficient for SADS was 0.84, indicating good reliability.
Health self-management skills: Evaluated using the Assessment of Health Self-Management and Maintenance Rating Scale[16]. The scale includes 38 items across three dimensions: Self-management environment, self-management cognition, and self-management behavior. Higher scores represent stronger health self-management ability. In this study, the Cronbach’s α coefficient of Assessment of Health Self-Management and Maintenance Rating Scale was 0.87, indicating good reliability.
Quality of life: The Generic Quality of Life Inventory-74 was used[17]. This 74-item scale covers four dimensions: Physical function, psychological function, social function, and material life. Raw scores for each dimension are nor
Scale description: All scales used are publicly available Chinese versions. All scale assessments were conducted by two uniformly trained research nurses in a quiet, independent environment, using standardized instructions. Prior to the assessment, assessors received training on scale item interpretation, administration procedures, and consistency in scoring criteria; the Kappa value for inter-assessor consistency was > 0.80.
SPSS version 22.0 was used for all statistical analyses. Continuous data are presented as mean ± SD. Within-group and between-group comparisons were conducted using paired-samples and independent-samples t-tests, respectively. Categorical variables are expressed as n (%), with group differences assessed via the χ2 test. A threshold of P < 0.05 defined statistical significance.
There were no significant differences between the two groups of patients in terms of age, sex, disease duration, tumor location, tumor type, surgical method, education level, marital status, and clinical stage (malignant cases only) (P > 0.05), as shown in Table 1. After nursing intervention, all scores in both groups were significantly lower than before (P < 0.05). Furthermore, the SAS score (42.90 ± 3.65), SDS score (40.97 ± 4.11), and BIDQ score (33.35 ± 2.15) in the observation group were significantly lower than those in the control group (45.08 ± 4.78, 44.98 ± 4.33, 35.67 ± 3.01), with statistically significant differences between the groups (P < 0.05). This suggests that structured psychological intervention based on the Omaha systems Model can more effectively alleviate patients’ anxiety and depression, and improve body image distress (Table 2). After nursing intervention, the scores in both groups decreased significantly compared to before the intervention (P < 0.05). Specifically, the social withdrawal score (6.48 ± 2.38) and social distress score (7.00 ± 2.16) in the observation group were significantly lower than those in the control group (8.27 ± 2.86 and 8.60 ± 2.76, respectively), with statistically significant differences between the groups (P < 0.05). This indicates that structured psychological intervention helps reduce patients’ social withdrawal behavior and related distress experiences (Table 3). After nursing intervention, the scores of all dimensions in both groups were significantly improved compared with those before intervention (P < 0.05). Furthermore, the scores of the observation group in self-management environment (43.53 ± 3.07), self-management cognition (52.87 ± 3.25), and self-management behavior (51.43 ± 4.48) were significantly higher than those in the control group (37.00 ± 3.12, 47.83 ± 3.32, 49.73 ± 4.45), and the differences between the groups were statistically significant (P < 0.05). This indicates that this intervention model can more effectively improve patients’ health self-management ability (Table 4). After nursing intervention, the scores of both groups in all dimensions were significantly improved compared with those before intervention (P < 0.05). Furthermore, the observation group’s scores in physical function (71.60 ± 4.28), psychological function (75.63 ± 5.38), social function (73.43 ± 4.44), and material life (71.78 ± 4.35) were significantly higher than those in the control group (68.02 ± 6.66, 72.87 ± 6.42, 68.43 ± 4.24, 70.35 ± 3.05), with statistically significant differences between the groups (P < 0.05). This suggests that structured psychological intervention has a significant advantage in comprehensively improving patients’ quality of life (Table 5).
| Group | Control group (n = 60) | Observation group (n = 60) | t/χ2 | P value |
| Age (years) | 45.48 ± 5.21 | 46.12 ± 5.90 | 0.624 | 0.534 |
| Gender | 0.307 | 0.580 | ||
| Male | 27 (45.00) | 24 (40.00) | ||
| Female | 33 (55.00) | 36 (60.00) | ||
| Course of illness (months) | 6.40 ± 1.99 | 6.57 ± 1.92 | 0.468 | 0.641 |
| Location of tumor | 1.496 | 0.683 | ||
| Oral cavity | 13 (21.67) | 8 (13.34) | ||
| Salivary glands | 21 (35.00) | 24 (40.00) | ||
| Upper and lower jaws | 18 (30.00) | 20 (33.33) | ||
| Face and neck | 8 (13.33) | 8 (13.33) | ||
| Tumor type | 0.135 | 0.713 | ||
| Benign | 28 (46.67) | 26 (43.33) | ||
| Malignant | 32 (53.33) | 34 (56.67) | ||
| Surgical approach | 0.300 | 0.584 | ||
| Simple tumor resection | 35 (58.33) | 38 (63.33) | ||
| Resection + flap repair | 25 (41.67) | 22 (36.67) | ||
| Education level | 0.543 | 0.461 | ||
| Junior high school and below | 28 (46.67) | 24 (40.00) | ||
| High school and above | 32 (53.33) | 36 (60.00) | ||
| Marital status | 0.786 | 0.375 | ||
| Married | 49 (81.67) | 45 (75.00) | ||
| Unmarried/divorced/widowed | 11 (18.33) | 15 (25.00) | ||
| Clinical staging (malignant cases only) | n = 32 | n = 34 | 0.120 | 0.729 |
| Stage I-II | 19 (59.38) | 22 (64.71) | ||
| Stage III-IV | 13 (40.62) | 12 (35.29) | ||
| Group | Control group (n = 60) | Observation group (n = 60) | t | P value |
| SAS | ||||
| Per-care | 56.78 ±3.89 | 56.82 ± 4.14 | 0.045 | 0.964 |
| Post-care | 45.08 ± 4.78a | 42.90 ± 3.65a | 2.811 | 0.006 |
| SDS | ||||
| Per-care | 58.93 ± 6.53 | 59.30 ± 8.62 | 0.263 | 0.793 |
| Post-care | 44.98 ± 4.33a | 40.97 ± 4.11a | 5.209 | < 0.001 |
| BIDQ | ||||
| Per-care | 39.97 ± 4.08 | 40.48 ± 3.90 | 0.709 | 0.480 |
| Post-care | 35.67 ± 3.01a | 33.35 ± 2.15a | 4.846 | < 0.001 |
| Group | Control group (n = 60) | Observation group (n = 60) | t | P value |
| Self-management environment | ||||
| Per-care | 30.03 ± 2.12 | 29.50 ± 2.22 | 1.345 | 0.181 |
| Post-care | 37.00 ± 3.12a | 43.53 ± 3.07a | 11.569 | < 0.001 |
| Self-management awareness | ||||
| Per-care | 41.68 ± 2.99 | 41.67 ± 2.78 | 0.032 | 0.975 |
| Post-care | 47.83 ± 3.32a | 52.87 ± 3.25a | 8.393 | < 0.001 |
| Self-management behavior | ||||
| Per-care | 42.20 ± 3.64 | 42.53 ± 3.28 | 0.527 | 0.599 |
| Post-care | 49.73 ± 4.45a | 51.43 ± 4.48a | 2.085 | 0.039 |
| Group | Control group (n = 60) | Observation group (n = 60) | t | P value |
| Somatic functions | ||||
| Per-care | 54.43 ± 5.75 | 54.83 ± 5.14 | 0.402 | 0.689 |
| Post-care | 68.02 ± 6.66a | 71.60 ± 4.28a | 3.507 | 0.001 |
| Psychological function | ||||
| Per-care | 50.75 ± 5.11 | 51.07 ± 5.76 | 0.319 | 0.751 |
| Post-care | 72.87 ± 6.42a | 75.63 ± 5.38a | 2.557 | 0.012 |
| Social function | ||||
| Per-care | 63.95 ± 4.21 | 63.85 ± 4.21 | 0.130 | 0.897 |
| Post-care | 68.43 ± 4.24a | 73.43 ± 4.44a | 6.303 | < 0.001 |
| Material life | ||||
| Per-care | 63.00 ± 4.03 | 62.75 ± 3.80 | 0.350 | 0.727 |
| Post-care | 70.35 ± 3.05a | 71.78 ± 4.35a | 2.088 | 0.039 |
The results of this study indicate that structured psychological intervention based on the Omaha system model can bring significant clinical benefits to the psychological rehabilitation of patients after maxillofacial tumor surgery. The core of the Omaha system lies in the structured assessment of patients’ health problems from four dimensions: Environment, psychosocial, physiological, and health-related behaviors, and the formulation of specific and measurable intervention strategies accordingly[18]. Unlike the passive response-based psychological support in routine postoperative care, the unique advantage of this system is that it integrates “assessment-intervention-evaluation” into a closed-loop process, ensuring that intervention measures are always based on the patient’s real needs rather than clinical experience and intuition. The multidisciplinary intervention team established in this study strictly followed this core logic, accurately identified the key targets of postoperative rehabilitation (including anxiety and depression, body image distress, social withdrawal behavior, and weak health self-management ability) through the four-dimensional assessment of the system, and formulated personalized nursing intervention plans based on this. The results showed that this targeted intervention can effectively alleviate patients’ negative emotions, significantly improve body image distress and social withdrawal behavior, and at the same time improve their health self-management ability and overall quality of life. In this study, the observation group scored significantly lower than the control group on BIDQ, SADS, suggesting that this intervention model can simultaneously improve appearance-related psychological distress and the resulting social dysfunction. Further analysis of the relationship between the two revealed a key logical chain: The essence of body image distress is negative cognition of appearance, while social withdrawal is its behavioral manifestation. When patients continuously hold catastrophic cognitions such as “appearance is unpleasant” and “others will reject me”, social scenarios trigger anticipatory anxiety, which in turn leads to avoidance behavior. The cognitive reconstruction intervention in this study helps patients identify and correct their catastrophic interpretation of appearance, breaking the erroneous cognitive chain of “appearance defect → negative evaluation → social danger”; while social skills training[19] provides low-risk behavioral experimental scenarios on this basis, allowing patients to gain corrective experiences in real interactions and transforming cognitive improvement into behavioral change. At the same time, the mobilization of family and social support also provides patients with safe emotional support and enhances their confidence in returning to social in
In conclusion, structured psychological intervention based on the Omaha systems Model, through systematic assessment, multidimensional intervention, and closed-loop evaluation, can effectively improve body image disturbances, social withdrawal behaviors, and negative emotions in patients after maxillofacial tumor surgery, thereby enhancing their health self-management abilities and quality of life. This intervention model has strong operability and promotional value, and further application in clinical nursing practice is recommended. It should be noted that the 6-week follow-up in this study only reflects short-term benefits, and the long-term effects need to be verified by extending the follow-up period.
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