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Mallett-Smith S, Olmedo A, Canamar CP. The Risk for Violence Screening Tool: a psychometric validation and reliability study. INTERNATIONAL JOURNAL OF NURSING STUDIES ADVANCES 2025; 8:100280. [PMID: 39807205 PMCID: PMC11726790 DOI: 10.1016/j.ijnsa.2024.100280] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/14/2024] [Revised: 11/30/2024] [Accepted: 12/04/2024] [Indexed: 01/16/2025] Open
Abstract
Background There is a lack of high-quality evidence to support the recommendation of an instrument to screen emergency department patients for their risk for violence. Objective To demonstrate the content and predictive validity and reliability of the novel Risk for Violence Screening Tool to identify patients at risk for violence. Design and Setting This retrospective risk screening study was conducted at a 100-bed emergency department in an urban, academic, safety net trauma center in Southern California. Participants Nine subject matter expert employees and 22,583 non-critical adult emergency patients. Methods Subject matter experts rated the relevance of 30 risk items and 10 domains comprising the Risk for Violence Screening Tool. Content Validity Index/Average Content Validity and Universal Agreement analyses determined the tool's content validity. Predictive validity, analyzed with logistic regression, used data from a patient incidence of violence registry (an incident occurred or did not occur), compared with the Risk for Violence Screening Tool screening result (positive or negative). Response agreement among three nurses who independently utilized the Risk for Violence Screening Tool to assess the same patients upon their arrival at the emergency department determined inter-rater reliability. Results The overall Content Validity Index was 0.84, and the item-level Content Validity Index and the universal agreement scores were 1.00, indicating perfect agreement on item relevance and a unanimous consensus among experts. Patients who screened positive on the Risk of Violence Screening Tool, indicating a high probability of violence, were 27.55 times more likely to commit an act of violence compared to those who screened negative (95 % CI = 24.73 to 30.70). The logistic regression model was statistically significant, (χ2 (1) = 1140.29, p < 0.0001), explaining a range from 4.9 % (Cox & Snell R2 ) to 37.3 % (Nagelkerke R2 ) of the variance and indicating that the Risk for Violence Screening Tool successfully predicted violent incidents. The calculated area under the curve of 0.843 (95 % confidence interval, 0.812-0.873, p < 0.001) affirmed the Risk for Violence Screening Tool's discriminatory ability to distinguish between individuals with and without a risk for violent behavior. Cohen's Kappa statistic yielded a value of 0.86 (p < 0.001). Conclusions The Risk for Violence Screening Tool is valid and reliable. This standardized tool can be used in emergency departments as part of a robust violence prevention program, creating a safer workplace for both staff and patients. Tweetable abstract The Risk for Violence Screening Tool (RVST) is a valid and reliable brief screener to identify emergency department patients at risk for violence. @dhs.lacounty @ijn2024.
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Affiliation(s)
| | - Alirio Olmedo
- Los Angeles General Medical Center, Los Angeles, CA, United States
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Koutsofta C, Dimitriadou M, Karanikola M. "Divergent Needs and the Empathy Gap": Exploring the Experience of Workplace Violence Against Nurses Employed in the Emergency Department. Healthcare (Basel) 2025; 13:1118. [PMID: 40427955 DOI: 10.3390/healthcare13101118] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/10/2025] [Revised: 05/05/2025] [Accepted: 05/07/2025] [Indexed: 05/29/2025] Open
Abstract
BACKGROUND/OBJECTIVES Violence in healthcare settings, especially in emergency departments (ED), remains an important public health issue worldwide. Thus, additional insight into the effect of these incidents into nurses' professional attitudes, their work life and related implications to patient safety issues may be valuable. We investigated ED nurses' living experience of exposure to workplace violence by healthcare service users, with focus on the impact on them. METHODS Following a qualitative study design, data were collected (January-June 2024) through semi-structured interviews with open-ended questions and were analyzed according to an inductive, content analysis approach. Participants provided informed consent, and data collection continued until theoretical saturation was reached. RESULTS The sample included six nurses. Various forms of workplace violence and its psychological, social, and professional consequences were identified. Violence was more frequently perpetrated by patients' relatives, with verbal aggression being the most common form. A fundamental divergence in needs and expectation between patients and their family members/caregivers, on one side, and participants, on the other, revealed a pronounced empathy gap. Each group remained focused on its own priorities while struggling to recognize or accommodate others' perspectives. This lack of mutual understanding contributed to tension that, in some cases, escalated even into physically violent incidents against the participants. A similar gap was identified between the participants' needs and administrators' attitudes and related policies. The failure of administrative measures to bridge this gap was described as a crucial factor in further escalating conflicts and tension in the ED. CONCLUSIONS Further research on quality improvement projects, including all stakeholders, aiming to enhance empathy in all parties involved is proposed.
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Affiliation(s)
- Christina Koutsofta
- Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol 3036, Cyprus
| | - Maria Dimitriadou
- Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol 3036, Cyprus
| | - Maria Karanikola
- Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol 3036, Cyprus
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Webster A, McGarry J. Exploring the effects of emergency department crowding on emergency nurses. Emerg Nurse 2025; 33:16-21. [PMID: 39323308 DOI: 10.7748/en.2024.e2211] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 07/10/2024] [Indexed: 09/27/2024]
Abstract
Although the phenomenon of crowding in emergency departments (EDs) is not new, it remains a significant problem for patients, ED staff and the wider healthcare system. Crowding in EDs, which is also called overcrowding, has been widely explored in the literature, but there are relatively few studies of the subject from an emergency nurse perspective. This article reports the findings of a literature review that aimed to explore the effects of crowding on nurses working in EDs. Four key themes were identified from a synthesis of 16 articles included in the review: staffing and skill mix; inadequate care and the effect on nurses' well-being and stress levels; violence in the ED; and hospital metrics and patient flow. Further research is required to explore in more depth the effects of ED crowding on emergency nurses and to address the multiple factors that perpetuate the phenomenon.
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Boes SA, Cole JB, Puskarich MA, Miner JR, Knack SKS, Prekker ME, Driver BE. Prevalence of violence against health care workers among agitated patients in an urban emergency department. Acad Emerg Med 2025. [PMID: 40272385 DOI: 10.1111/acem.70045] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/26/2024] [Revised: 03/29/2025] [Accepted: 04/07/2025] [Indexed: 04/25/2025]
Abstract
OBJECTIVE Violence is a common hazard for those working in emergency departments (EDs), yet it remains understudied. We describe a prospectively derived estimate of the prevalence of violence against health care workers among agitated patients in an ED. METHODS This was a secondary analysis of two prospective, observational studies of patients receiving care in a dedicated portion of the ED meant primarily to observe patients with intoxication. We collected detailed data for patients with agitation, defined as a score of +1 or higher using the altered mental status scale, an ordinal agitation scale from -4 (coma) to 0 (normal) to +4 (most agitated). Trained observers present in the ED 24/7 recorded whether each encounter involved verbal abuse, threat of violence, or a violent act against a health care worker. The primary outcome was the occurrence of assault as defined by state statute (threat of violence or violent act). We compare observed events to those formally reported to the hospital. RESULTS From 17,873 encounters screened there were 4609 (25.8%) in which the patient had agitation. Alcohol or drug intoxication was present in 4108 (89.1%) encounters. The number of encounters with assault was 937 (20.3%, 95% confidence interval [CI] 19.1%-21.5%), which included 802 encounters (17.4%, 95% CI 16.3%-18.5%) with a threat of violence and 362 encounters (7.9%, 95% CI 7.1%-8.7%) with a violent act. Verbal abuse occurred in 1786 encounters (38.8%, 95% CI 37.3%-40.2%). Events were formally reported to the hospital in 9/1786 (0.5%) instances of verbal abuse and in 224/362 (61.9%) instances of a violent act. CONCLUSIONS Verbal abuse, threats of assault, and violent acts occurred frequently in ED patients with agitation and were underreported.
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Affiliation(s)
- Samuel A Boes
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - Jon B Cole
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - Michael A Puskarich
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - James R Miner
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - Sarah K S Knack
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - Matthew E Prekker
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
| | - Brian E Driver
- Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, Minnesota, USA
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Hamdan M, Erdem R, Toraman A, Ceylan H, Rashed A, Jawabreh B. Dimensions of violence against healthcare workers in emergency departments: a cross-sectional comparative study. BMC Public Health 2025; 25:1370. [PMID: 40217212 PMCID: PMC11987310 DOI: 10.1186/s12889-025-22558-x] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/10/2025] [Accepted: 04/01/2025] [Indexed: 04/14/2025] Open
Abstract
BACKGROUND Violence against health workers in hospital emergency departments is a global concern. The aim of this comparative study is to assess the differences in the patterns, magnitude, effects and underlying reasons for violence against health workers in the emergency departments of Palestine and Türkiye. METHODS A cross-sectional study was conducted in 14 emergency departments in the West Bank and 3 in Isparta Province in Türkiye. A convenience sample of 377 health workers (227 in Palestine and 150 in Türkiye), consisting of 97 physicians, 198 nurses, and 82 other workers, including administrative and support health personnel, participated in the study. A self-administered survey was used to collect data between June and November 2024. Data was analyzed using SPSS with a significance level set at < 0.05. Statistical methods included, frequencies and percentages of the study variables, as well as Chi-square tests (χ2) and Fisher's exact tests used to assess the differences between the two countries in relation to violence prevalence and related factors. RESULTS A total of 68.7% of the participants reported exposure to workplace violence during the past year, which was significantly greater among Palestinian participants (84.6%) than among Türkiye participants. The prevalence rates of physical violence were 28.1%, 35.7% and 16.7% in Palestine and Türkiye, respectively; the prevalence rates of nonphysical violence were 65.3%, 81.1% and 41.1%, respectively (p < 0.05). Among the participants, physicians were the most affected by violence. The perpetrators were mainly (79.0%) patient families/companions and the patients themselves. A long waiting time to receive services, unmet expectations of patients and families and a lack of violence prevention measures were the top reported reasons. Approximately 80.0% of the events were not reported (62.1% in Türkiye, 86.3% in Palestine, p < 0.05), mainly because of a lack of follow-up and actions taken against aggressors or because the events were considered trivial/part of the job or feared consequences of reporting. The impacts of violence include significant negative psychological effects, such as hopelessness, disappointment, fear, and anxiety, in addition to effects on the delivery of care, e.g., minimizing communication and time spent with patients and companions. Violence was also associated with the intention of health care workers to leave their job in emergency services (p < 0.05). CONCLUSIONS Contextual differences are evident in the patterns and levels of violence in the countries studied; however, concerns are clearly common regarding and underlying reasons and impacts. The findings show that both settings suffer from considerable levels of workplace violence and negative consequences for healthcare workers and health care services with insufficient measures to combat them, which would require immediate attention. A collaborative approach among key stakeholders for developing and implementing evidence-based policies and strategies to mitigate the risks of this arduous public health problem is crucial.
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Affiliation(s)
- Motasem Hamdan
- Faculty of Public Health, Al-Quds University, Jerusalem, Palestine.
| | - Ramazan Erdem
- Department of Health Management, Suleyman Demirel University, Isparta, Türkiye
| | - Aynur Toraman
- Department of Health Management, Suleyman Demirel University, Isparta, Türkiye
| | - Havva Ceylan
- Department of Health Management, Suleyman Demirel University, Isparta, Türkiye
| | - Anan Rashed
- Palestinian Ministry of Health, Nablus, Palestine
| | - Bilal Jawabreh
- Faculty of Public Health, Al-Quds University, Jerusalem, Palestine
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Miller AN, Gutbrod JT, Taitsman LA, Samora JB. Workplace Violence in Health Care: Current State of Affairs and Methods of Prevention. J Am Acad Orthop Surg 2025:00124635-990000000-01298. [PMID: 40233398 DOI: 10.5435/jaaos-d-24-01041] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 09/21/2024] [Accepted: 02/27/2025] [Indexed: 04/17/2025] Open
Abstract
Workplace violence (WPV) is a pervasive issue in health care that has shown rising incidence in recent years. There are several risk factors related to the worker, occupational environment, and patient that predispose to WPV events and should be considered in risk mitigation strategies. WPV has been associated with negative effects on worker health and professional efficacy. Past work has shown that multifactorial intervention models are more effective at improving WPV prevention and response in health care. This review summarizes the statistical trends, risk factors, and negative effects of WPV in health care, as well as interventions to improve prevention and response.
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Affiliation(s)
- Anna N Miller
- From the Washington University School of Medicine, Department of Orthopedic Surgery, St. Louis, MO (Miller and Gutbrod), the University of Washington School of Medicine, Department of Orthopaedic Surgery, Seattle, WA (Taitsman), and the Akron Children's Hospital (Samora), Orthopedics, Akron, OH
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Cavallari E, Setti I, Curcuruto M, Sommovigo V. Coping in the Face of Verbal Aggression: The Role of Self-Efficacy in Protecting Healthcare Professionals' Well-Being and Job Satisfaction. Behav Sci (Basel) 2025; 15:478. [PMID: 40282099 PMCID: PMC12024023 DOI: 10.3390/bs15040478] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/18/2025] [Revised: 04/01/2025] [Accepted: 04/03/2025] [Indexed: 04/29/2025] Open
Abstract
Verbal aggression toward healthcare professionals, primarily from patients and visitors, is widespread and negatively affects employee well-being and patient care quality. This study, comprising two samples, investigates the relationship between user-initiated verbal aggression and job satisfaction, with a focus on psychological processes (i.e., cynicism and mental distance) and personal boundary conditions (i.e., self-efficacy). Study 1 (pandemic period) explored cynicism and work-related self-efficacy, while Study 2 (post-pandemic) replicated and expanded these findings, incorporating mental distance, self-efficacy in managing negative emotions, and workload. Participants included 201 (Study 1) and 1442 (Study 2) healthcare professionals from one and eight Italian healthcare facilities, respectively, who completed online questionnaires. In both cross-sectional studies, verbal aggression was positively associated with psychological withdrawal responses, which, in turn, was negatively related to job satisfaction. However, high self-efficacy in managing negative emotions (rather than work-related self-efficacy) buffered these effects. In Study 2, the negative impact of verbal aggression on job satisfaction, mediated by mental distance, was most pronounced among those with low self-efficacy in managing negative emotions and a high workload. Conversely, individuals with high self-efficacy maintained their job satisfaction and did not exhibit psychological withdrawal, even under high workload conditions.
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Affiliation(s)
- Elena Cavallari
- Unit of Applied Psychology, Department of Brain and Behavioural Sciences, University of Pavia, 27100 Pavia, Italy; (E.C.); (I.S.)
| | - Ilaria Setti
- Unit of Applied Psychology, Department of Brain and Behavioural Sciences, University of Pavia, 27100 Pavia, Italy; (E.C.); (I.S.)
| | - Matteo Curcuruto
- Department of Human Sciences, European University of Rome, 00163 Rome, Italy;
| | - Valentina Sommovigo
- Department of Psychology, Faculty of Medicine and Psychology, Sapienza, University of Rome, 00185 Rome, Italy
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Javaheri N, Oliaei N, Rafiei F, Mahmoudi M. The relationship between workplace bullying and job stress among nurses working in emergency departments: a cross-sectional study. BMC Emerg Med 2025; 25:51. [PMID: 40188351 PMCID: PMC11972454 DOI: 10.1186/s12873-025-01210-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/09/2024] [Accepted: 03/25/2025] [Indexed: 04/07/2025] Open
Abstract
INTRODUCTION Workplace bullying among nurses working in emergency departments is a serious issue that can significantly impact their job stress levels. One of the most important sources of stress in every person's life is their job. This study aimed to determine the relationship between workplace bullying and job stress among nurses in emergency departments. METHODS This cross-sectional study was conducted in the emergency departments of hospitals affiliated with Kurdistan University of Medical Sciences in 2023 in Iran. A total of 211 nurses were selected based on inclusion criteria using a census method. Data collection tools included a demographic information form, the Negative Acts Questionnaire for workplace bullying, and the Nursing Job Stress Questionnaire. Data were analyzed using descriptive and inferential statistics (P < 0.05). FINDINGS The findings showed that the mean scores for job stress and workplace bullying in nurses were 127.87 ± 34.30 and 56.47 ± 21.58, respectively, both at moderate levels. Furthermore, the results indicated a significant relationship between nurses' job stress in all dimensions and workplace bullying (P < 0.05). CONCLUSION Considering the average levels of bullying in the work environment and occupational stress of nurses and the existence of a significant statistical relationship between these two variables, the results of this research can help nursing managers to plan effectively to reduce bullying in the workplace and occupational stress of nurses. CLINICAL TRIAL NUMBER Not applicable.
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Affiliation(s)
- Neda Javaheri
- Health Development Research Institute, School of Nursing and Midwifery, Kurdistan University of Medical Sciences, Sanandaj, Iran
| | - Nazila Oliaei
- Clinical Care Research Center, Health Development Research Institute, Kurdistan University of Medical Sciences, Room 1, Sanandaj, Kurdistan, Iran
| | - Fatemeh Rafiei
- Department of Biostatistics, School of Medicine, Arak University of Medical Sciences, Arak, Iran
| | - Mokhtar Mahmoudi
- Clinical Care Research Center, Health Development Research Institute, Kurdistan University of Medical Sciences, Room 1, Sanandaj, Kurdistan, Iran.
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Amarrador A, Crilly Oam J, Brough P, Elder E. Interventions to retain emergency department nurses: A scoping review. Int Emerg Nurs 2025; 79:101573. [PMID: 39961234 DOI: 10.1016/j.ienj.2025.101573] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/23/2024] [Accepted: 01/17/2025] [Indexed: 03/08/2025]
Abstract
INTRODUCTION Globally, the nursing workforce is facing significant shortages, exacerbated by the COVID-19 pandemic. Emergency departments (ED) are dynamic environments that expose nurses to high levels of stress. Retention of existing nurses is vital, however the efficacy of interventions to improve the retention of ED nurses is limited. This review aimed to explore the evidence surrounding interventions focussed on addressing the retention of ED nurses. METHOD A scoping review of the literature was undertaken, guided by the Joanna Briggs Institute framework. A search of five electronic databases was conducted. Original research published between 2012 and 2023 regarding the population of nurses, the concept of interventions to decrease turnover/improve retention and the context of the emergency department were considered for inclusion. RESULTS Five articles met the criteria for inclusion; three evaluated educational programs to ease the transition to becoming ED nurses, two assessed locally developed 'ad hoc' interventions. All the transitional education programs reported an increase in retention rates, while the ad hoc interventions produced minimal to no improvement in retention or reduction of turnover intent. All studies were conducted in high-income countries. CONCLUSION There is a dearth of evidence for organisations to draw upon to increase the retention of ED nurses. Additional research is warranted, especially regarding the long-term effects of interventions aimed at improving ED nurse retention, as well as evaluating interventions implemented in a wider variety of contexts.
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Affiliation(s)
- Amanda Amarrador
- School of Nursing and Midwifery, Griffith University, Parklands Dr, Southport, QLD 4222, Australia.
| | - Julia Crilly Oam
- School of Nursing and Midwifery, Griffith University, Parklands Dr, Southport, QLD 4222, Australia; Department of Emergency Medicine, Gold Coast Hospital and Health Service, 1 Hospital Blvd, Southport, QLD 4215, Australia; Centre for Mental Health, Griffith University, Parklands Dr, Southport, QLD 4222, Australia
| | - Paula Brough
- Centre for Work Organisation and Wellbeing, Griffith University, 170 Kessels Rd, Nathan, QLD 4111 Australia
| | - Elizabeth Elder
- School of Nursing and Midwifery, Griffith University, Parklands Dr, Southport, QLD 4222, Australia; Department of Emergency Medicine, Gold Coast Hospital and Health Service, 1 Hospital Blvd, Southport, QLD 4215, Australia; Centre for Mental Health, Griffith University, Parklands Dr, Southport, QLD 4222, Australia
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Xiong Y, Huang ZE, Peng WL, Fu YQ, Li ZH, Chen YH, Liu BR, Yi QF, Chen WJ. Factors influencing constructive conflict management style of nursing interns: a structural equation modeling approach based on the self-determination theory. BMC Nurs 2025; 24:217. [PMID: 40011890 DOI: 10.1186/s12912-025-02788-5] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/08/2024] [Accepted: 01/30/2025] [Indexed: 02/28/2025] Open
Abstract
BACKGROUND Improving nursing interns' behavioral patterns toward the constructive conflict management style is critical for promoting effective nurse-patient conflict resolution. However, there is a dearth of research on the factors that influence constructive conflict management styles guided by theoretical principles. AIM To explore the relationships among nursing interns' constructive conflict management style, career-related social support, emotional intelligence, and communication ability with angry patients using self-determination theory. METHODS We conducted a cross-sectional study following STROBE guidelines and recruited 375 nursing interns from 31 universities at a comprehensive teaching hospital in Hunan Province. Data on general information, career-related social support, emotional intelligence, communication ability with angry patients, and constructive conflict management style was collected from nursing interns using a general information questionnaire and reliable scales. Structural equation modeling was used to model and test the hypothesis. RESULTS The nursing interns' career-related social support had a significant immediate impact on constructive conflict management style (β = 0.320, CI: 0.099-0.213). Career-related social support and constructive conflict management style were mediated by emotional intelligence (β = 0.088, CI: 0.010-0.081) and communication ability with angry patients (β = 0.098, CI: 0.023-0.078), respectively. While multiple mediating effects (β = 0.067, CI: 0.014-0.057) were found. CONCLUSION High levels of professional social support, emotional intelligence, and communication ability with angry patients positively influence constructive conflict management style, especially social support. In order to promote the constructive conflict management style of nursing interns, nursing educators and managers should emphasize the establishment and maintenance of career support systems, and use experiential teaching methods such as role playing, virtual reality scenario simulation, and peer mentoring.
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Affiliation(s)
- Yang Xiong
- Department of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China
- Xiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China
| | - Zhuo-Er Huang
- Department of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China
- Xiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China
| | - Wei-Lian Peng
- Department of Outpatient, the Third Xiangya Hospital, Central South University, Changsha, China
| | - Ya-Qian Fu
- Department of Nephrology, the Third Xiangya Hospital, Central South University, Changsha, China
| | - Zhuo-Heng Li
- Xiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China
| | - Yi-Hua Chen
- School of Humanities, Central South University, Changsha, China
| | - Bi-Rong Liu
- Department of Hematology, the Third Xiangya Hospital, Central South University, Changsha, China
| | - Qi-Feng Yi
- Department of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China.
| | - Wen-Jun Chen
- Xiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China.
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Doedens P, Kiel‐Clayton LM, Daams JG, de Haan L. Effectiveness of Interventions to Improve Coping and Resilience of Frontline Mental Healthcare Professionals Towards Workplace Violence on Psychiatric Wards-A Systematic Review. Int J Ment Health Nurs 2025; 34:e70016. [PMID: 39994945 PMCID: PMC11850961 DOI: 10.1111/inm.70016] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 10/17/2024] [Revised: 01/31/2025] [Accepted: 02/11/2025] [Indexed: 02/26/2025]
Abstract
Workplace violence (WPV) is a harmful phenomenon happening in psychiatric wards. Despite preventive efforts, mental health services cannot eliminate WPV. If mental health services can increase the coping and resilience of frontline mental healthcare professionals (FMHPs) towards WPV, it could contribute to their mental health and well-being. To perform a systematic review of comparative studies on interventions to improve coping and resilience towards WPV aimed at FMHPs working in psychiatric wards. Systematic review on comparative intervention studies, with electronic searches in MEDLINE, Embase, Cochrane CENTRAL, PsycINFO and CINAHL. We registered our protocol in PROSPERO (CRD42022373757). Performing a meta-analysis seemed not to be feasible, so we provided a narrative summary of the included studies, methodological quality and results. We included nine studies, with interventions focused on positive behavioural support, resilience enhancement and aggression management training. Most studies reported positive effects, though with a moderate to high risk of bias. Positive behavioural support, biofeedback and aggression management training are promising interventions in our review. Biofeedback interventions and positive behavioural support could be valuable additions to existing training programmes to improve coping and resilience. Future studies should focus on demonstrating the robustness of effects, the mechanism of increasing coping and resilience regarding WPV and the development and implementation of effective interventions.
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Affiliation(s)
- Paul Doedens
- Department of PsychiatryAmsterdam University Medical CenterAmsterdamthe Netherlands
- Urban Vitality–Centre of Expertise, Faculty of HealthAmsterdam University of Applied SciencesAmsterdamthe Netherlands
| | | | - Joost G. Daams
- Medical LibraryAmsterdam University Medical CenterAmsterdamthe Netherlands
| | - Lieuwe de Haan
- Department of PsychiatryAmsterdam University Medical CenterAmsterdamthe Netherlands
- ArkinAmsterdamthe Netherlands
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12
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Xie R, Timmins F, Zhang M, Zhao J, Hou Y. Emergency Department Crowding as Contributing Factor Related to Patient-Initiated Violence Against Nurses-A Literature Review. J Adv Nurs 2025. [PMID: 39846503 DOI: 10.1111/jan.16708] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/20/2024] [Revised: 11/29/2024] [Accepted: 12/17/2024] [Indexed: 01/24/2025]
Abstract
AIM To synthesise how ED crowding contributes to patient-initiated violence against emergency nurses. DESIGN Framework synthesis. DATA SOURCES A systematic literature search was conducted in the PubMed, PsycINFO, CINAHL and Scopus databases, covering articles up to 21 March 2024. REVIEW METHODS A total of 25 articles were reviewed, evaluating study quality using the Crowe Critical Appraisal Tool and employing a framework synthesis approach to chart and synthesise data. RESULTS The review identifies key factors linking emergency department crowding to patient-initiated violence, focusing on crowding conditions, vulnerable populations and adverse outcomes. It emphasises the importance of multidimensional assessments, including input, throughput, output stages and staffing characteristics. Special attention is needed for patients with severe symptoms who are triaged into lower priority categories, as their perceptions of injustice and dissatisfaction may increase the risk of aggressive behaviour. However, limited information is available regarding the perspectives of patients' family members. CONCLUSION Accurate assessments of emergency department crowding and a thorough understanding of cognitive and emotional changes in high-risk patients are essential to develop strategies to manage patient-initiated violence effectively. IMPACT This review improves emergency nurses' understanding of the dynamics of patient-initiated violence in crowded emergency departments, equipping them with knowledge to better anticipate and respond to such incidents. It also offers insights that are crucial for enhancing nursing practices and ensuring workplace safety, thereby supporting the development of future emergency safety strategies. NO PATIENT OR PUBLIC CONTRIBUTION As this is a systematic review and framework synthesis, there was no direct patient or public involvement.
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Affiliation(s)
- Renting Xie
- School of Nursing, Shanxi University of Chinese Medicine, Taiyuan, China
- The Emergency Department of Second Hospital of ShanXi Medical University, Taiyuan, China
| | - Fiona Timmins
- School of Nursing, Midwifery & Health Systems, University College Dublin, Dublin, Ireland
| | - Mengting Zhang
- School of Nursing, Shanxi University of Chinese Medicine, Taiyuan, China
| | - Jinbo Zhao
- School of Nursing, Shanxi University of Chinese Medicine, Taiyuan, China
| | - Yongchao Hou
- The Emergency Department of Shanxi Provincial People's Hospital, Taiyuan, China
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Boo-Mallo T, Martínez-Rodríguez A, Domínguez-Rodríguez A. [Job satisfaction and violence in the clinical relationship in Physical Therapists in Spain]. Aten Primaria 2025; 57:103076. [PMID: 39265320 PMCID: PMC11415848 DOI: 10.1016/j.aprim.2024.103076] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/24/2024] [Revised: 06/20/2024] [Accepted: 06/27/2024] [Indexed: 09/14/2024] Open
Abstract
OBJECTIVE To assess the job satisfaction (JS) of physiotherapists in Spain and their relationship with occupational violence, as with other socio-demographic, health, and occupational factors. DESIGN A cross-sectional study was conducted. Setting Primary, community, and hospital attention level at public and private care in Spain. PARTICIPANTS Physiotherapists in Spain who have been working for at least 3months during the last year, and with complete answer to the required variables (n=2,590). MAIN MEASUREMENTS Information was collected through a questionnaire distributed online. A descriptive quantitative analysis and 3 logistic regression models were performed. In the first model, sociodemographic and violence variables were included as independent variables, in the second, health-related variables, and in the third, occupational variables. RESULTS The average JS of physiotherapists is 7.26 points, being 8 or more in 46.8% of the cases, with a higher percentage in men". Referring not having suffered psychological violence was related to a higher probability of having JS, even controlling for the rest of the variables studied (OR1=0.485; OR2=0.611; OR3=0.697, respectively for each model). Variables related to health (state of health, symptoms, consumption of tobacco/alcohol/other substances) and to the work environment (working day, work area, autonomy, relationship with superiors/colleagues) were statistically significantly related to JS. CONCLUSIONS Almost 47% of the respondents had very high JS values. Certain areas of work as well as positive health factors have been linked to very high JS. Psychological violence is the form of violence that, independently of the other factors analysed, leads to lower JS.
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Affiliation(s)
- Tania Boo-Mallo
- Grupo de investigación en Intervención psicosocial y rehabilitación funcional, Departamento de Fisioterapia, Medicina y Ciencias Biomédicas, Universidade da Coruña, A Coruña, España
| | - Alicia Martínez-Rodríguez
- Grupo de investigación en Intervención psicosocial y rehabilitación funcional, Departamento de Fisioterapia, Medicina y Ciencias Biomédicas, Universidade da Coruña, A Coruña, España.
| | - Antía Domínguez-Rodríguez
- Equipo de investigación Sociedades en Movimiento (ESOMI), Departamento de Sociología y Ciencias de la Comunicación, Universidade da Coruña, A Coruña, España
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Huang L, Zhang Q, Wu H, Lan Y, Jiang F, Zhang Y. Work-related violence, occupational stress and psychological distress among medical staff in China: A structural equation modeling analysis. Work 2025; 80:314-322. [PMID: 39121150 DOI: 10.3233/wor-240323] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 08/11/2024] Open
Abstract
BACKGROUND Psychological issues and work-related violence are the main challenges faced by medical staff. The situation has become even more prevalent during the COVID-19 pandemic. OBJECTIVE This research aimed to analyze the relationships among work-related violence, occupational stress and psychological distress and to further identify the direct or indirect effects of violence on psychological distress. METHODS A total of 1,765 medical staff members were surveyed using the Kessler Psychological Distress Scale and Revised Occupational Stress Inventory. Work-related violence was assessed using a self-made 5-question questionnaire. STATA 14.0 and Amos 21.0 software were used for correlation analysis, variance analysis, and structural equation modeling analysis. RESULTS A total of 66.1% of the medical staff suffered workplace violence, and 61.2% witnessed workplace violence. The psychological distress score (Kessler 10 Scale) of the medical staff was 22.7±7.67. The psychological strain score and physical strain score were 26.8±7.14 and 24.2±6.51, respectively. Work-related violence (suffered: β= 0.467; witnessed: β= 0.258) and occupational stress (psychological strain: β= 0.269; physical strain: β= 0.317) were predictors of psychological distress, and social support (β= -0.265) was a protective factor. Work-related violence and social support had both direct and indirect effects on psychological distress, and the intermediate factor was occupational stress. The total effects of suffered workplace violence and witnessed workplace violence were 0.181 and 0.092, respectively, and the total effect of social support was -0.262. CONCLUSIONS Work-related violence may exacerbate symptoms of occupational stress and psychological distress. Reducing workplace violence and protecting medical staff from work-related violence are extremely important aspects of mental health prevention.
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Affiliation(s)
- Lei Huang
- Department of Postgraduate Students, West China Hospital and West China School of Medicine, Sichuan University, Chengdu, China
| | - Qin Zhang
- Department of Postgraduate Students, West China Hospital and West China School of Medicine, Sichuan University, Chengdu, China
| | - Huiyi Wu
- Department of Epidemiology and Biostatistics, West China School of Public Health and West China Fourth Hospital, Sichuan University, Chengdu, China
| | - Yajia Lan
- Department of Environmental Health and Occupational Medicine, West China School of Public Health and West China Fourth Hospital, Sichuan University, Chengdu, China
| | - Fugui Jiang
- Sichuan Provincial Center for Mental Health, Sichuan Academy of Medical Sciences & Sichuan Provincial People's Hospital, Chengdu, China
| | - Yang Zhang
- Department of Periodical Press and National Clinical Research Center for Geriatrics, West China Hospital, Sichuan University, Chengdu, China
- Chinese Evidence-Based Medicine Center, West China Hospital, Sichuan University, Chengdu, China
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15
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Magnavita N, Meraglia I, Viti G, Gasbarri M. Measuring the Risk of Violence Through Health Surveillance. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2024; 21:1708. [PMID: 39767547 PMCID: PMC11728037 DOI: 10.3390/ijerph21121708] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 11/11/2024] [Revised: 12/13/2024] [Accepted: 12/20/2024] [Indexed: 01/16/2025]
Abstract
Workplace violence (WV) is a ubiquitous, yet under-reported and under-studied phenomenon. Prevention measures may be ineffective because risk assessment is often based on unvalidated algorithms. After monitoring the risk of WV in a healthcare company for over 20 years, this paper presents the results collected in 2023 and details of the methodology used. Monitoring WV in health surveillance can involve three actions: (1) asking all the workers who attend periodic medical examinations in the workplace whether they have suffered physical aggression, threats, or harassment in the previous year; (2) investigating WV at the end of workplace inspections by setting up participatory ergonomics groups (PEGs) to suggest solutions; (3) investigating the characteristics and consequences of WV through anonymous online questionnaires. In 2023, 6.9% of the healthcare workers (HCWs) reported having experienced one or more physical attacks during the previous year; 12.7% reported having been threatened, and 12.9% reported other types of violent, harassing behavior. The HCWs observed an increase in violence after the pandemic years and, in the PEGs, suggested using different preventive measures in different health departments. The online survey provided further information on the characteristics of WV and its consequences. The risk of WV can be effectively characterized and measured through health surveillance.
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Affiliation(s)
- Nicola Magnavita
- Occupational Epidemiology Unit, Department of Life Sciences and Public Health, Università Cattolica del Sacro Cuore, 00168 Roma, Italy; (I.M.); (G.V.)
| | - Igor Meraglia
- Occupational Epidemiology Unit, Department of Life Sciences and Public Health, Università Cattolica del Sacro Cuore, 00168 Roma, Italy; (I.M.); (G.V.)
| | - Giacomo Viti
- Occupational Epidemiology Unit, Department of Life Sciences and Public Health, Università Cattolica del Sacro Cuore, 00168 Roma, Italy; (I.M.); (G.V.)
| | - Martina Gasbarri
- Health Surveillance Service, Local Healthcare Unit Roma4, 00053 Civitavecchia, Italy;
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Benning L, Teepe GW, Kleinekort J, Thoma J, Röttger MC, Prunotto A, Gottlieb D, Klöppel S, Busch HJ, Hans FP. Workplace violence against healthcare workers in the emergency department - a 10-year retrospective single-center cohort study. Scand J Trauma Resusc Emerg Med 2024; 32:88. [PMID: 39285387 PMCID: PMC11403778 DOI: 10.1186/s13049-024-01250-w] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/08/2024] [Accepted: 08/17/2024] [Indexed: 09/22/2024] Open
Abstract
BACKGROUND Medical staff are regularly confronted with workplace violence (WPV), which poses a threat to the safety of both staff and patients. Structured de-escalation training (DET) for Emergency Department (ED) staff has been shown to positively affect the reporting of WPV incidents and possibly reduce its impact. This study aimed to describe the development of incidence rates, causes, means, targets, locations, responses, and the time of WPV events. Additionally, it explored the effect of the staff trained in DET on the objective and subjective severity of the respective WPV events. METHODS In a retrospective, single-center cohort study, we analyzed ten years of WPV events using the data of Staff Observation Aggression Scale-Revised (SOAS-R) score (ranging from 0 to 22) in a tertiary ED from 2014 to 2023. The events were documented by ED staff and stored in the electronic health record (EHR). RESULTS Between 2014 and 2023, 160 staff members recorded 859 incidents, noting an average perceived severity of 5.78 (SD = 2.65) and SOAS-R score of 11.18 (SD = 4.21). Trends showed a non-significant rise in incident rates per 10,000 patients over time. The WPV events were most frequently reported by nursing staff, and the cause of the aggression was most often not discernible (n = 353, 54.56%). In total, n = 273 (31.78%) of the WPV events were categorized as severe, and the most frequent target of the aggressive behavior was the staff. WPV events occurred most frequently in the traumatology section and the detoxification rooms. While the majority of events could be addressed with verbal interventions, more forceful interventions were performed significantly more often for higher severity WPV events. More WPV events occurred during off-hours and were of a significantly higher objective and subjective severity. Overall, the presence of staff with completed DET led to significantly higher SOAS-R scores and higher perceived severity. CONCLUSION The findings underline the relevance of WPV events in the high-risk environment of an ED. The analyzed data suggest that DET significantly fostered the awareness of WPV. While most events can be addressed with verbal interventions, WPV remains a concern that needs to be addressed through organizational measures and further research.
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Affiliation(s)
- Leo Benning
- University Emergency Center, Medical Center-University of Freiburg, Freiburg, Germany
| | - Gisbert W Teepe
- University Hospital of Old Age Psychiatry and Psychotherapy, University of Bern, Bern, Switzerland
| | - Jan Kleinekort
- University Emergency Center, Medical Center-University of Freiburg, Freiburg, Germany
| | - Jorun Thoma
- Medical Center, University of Freiburg, CNO Office, Freiburg, Germany
| | | | - Andrea Prunotto
- Data Integration Center, University Medical Center Freiburg, Albert-Ludwigs-University Freiburg, Freiburg, Germany
| | - Dominik Gottlieb
- University Emergency Center, Medical Center-University of Freiburg, Freiburg, Germany
| | - Stefan Klöppel
- University Hospital of Old Age Psychiatry and Psychotherapy, University of Bern, Bern, Switzerland
| | - Hans-Jörg Busch
- University Emergency Center, Medical Center-University of Freiburg, Freiburg, Germany
| | - Felix P Hans
- University Emergency Center, Medical Center-University of Freiburg, Freiburg, Germany.
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17
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Ren H, Xue Y, Li P, Yin X, Xin W, Li H. Prevalence of turnover intention among emergency nurses worldwide: a meta-analysis. BMC Nurs 2024; 23:645. [PMID: 39261866 PMCID: PMC11389441 DOI: 10.1186/s12912-024-02284-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/15/2024] [Accepted: 08/22/2024] [Indexed: 09/13/2024] Open
Abstract
AIM To explore the prevalence of turnover intentions among emergency nurses across the globe, decision-makers should be offered evidence-based assistance. BACKGROUND AND INTRODUCTION Compared with those of general nurses, the unique work environment and pressure significantly impact emergency nurses' turnover intention. High personnel turnover intention often hinders the provision of high-quality emergency services. METHODS This study was conducted in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Published and unpublished papers were identified through electronic searches of PubMed, Web of Science, EMBASE, CINAHL, and the Cochrane Library from their establishment until February 1, 2023. The literature included in this study may encompass cross-sectional studies and longitudinal studies. Two researchers independently screened the literature, extracted data, and assessed the quality of the included studies while using the tool developed by Hoy and colleagues in 2012. Stata 17.0 was used for all the statistical analyses. RESULTS This study included 12 articles by screening 744 articles, which included a total of 4400 nurses. All studies included in the analysis were cross-sectional. The overall prevalence of turnover intention among emergency nurses was 45%. Further analysis revealed that the turnover intention prevalence among emergency nurses in Asia was 54%, whereas in other regions, it was 38%. The turnover intention among younger nurses (61%) was significantly greater than that among older nurses (30%). Compared with the published scale, the self-developed scale resulted in a higher turnover intention rate of 52%, which was 41%. CONCLUSION The prevalence of emergency nurses' turnover intention is relatively high and shows an increasing trend, with noticeable variations across different regions and age groups. Notably, Asian nurses and those younger than 35.6 years exhibit a greater intention to turnover. PATIENT OR PUBLIC CONTRIBUTION There is no patient or public involvement, as this article is a meta-analysis. IMPLICATIONS FOR NURSING AND HEALTH POLICY Nursing managers, administrators, and policymakers must recognize the seriousness of high turnover intentions among emergency nurses and develop effective prevention strategies to address this issue globally.
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Affiliation(s)
- Hui Ren
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China
| | - Yingchun Xue
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China
| | - Pan Li
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China
| | - Xin Yin
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China
| | - Wenhao Xin
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China
| | - Hongyan Li
- The First Hospital of Jilin University, No. 71 Xinmin Street, Changchun, Jilin, 130021, China.
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Jiang J, Liu M, Li Y, Gao H, Tian L. Nursing Professionalism: A Scoping Review of Implementation Level, Evaluation Instruments, Influential Factors, and Intervention Strategies. J Nurs Manag 2024; 2024:7272296. [PMID: 40224898 PMCID: PMC11918933 DOI: 10.1155/2024/7272296] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/30/2024] [Revised: 08/06/2024] [Accepted: 08/07/2024] [Indexed: 04/15/2025]
Abstract
Aim The objective of this study is to provide a comprehensive analysis and synthesis of pertinent research on the subject of nursing professionalism. Background The number of studies documenting nursing professionalism has been consistently increasing over the years; however, a comprehensive synthesis and analysis of the evidence presented in these reports is currently lacking. Evaluation. The scope reviews were conducted using electronic databases including PubMed, Web of Science, Cochrane Library, Embase, Chinese National Knowledge Infrastructure (CNKI), Chinese Science and Technology Periodical Database (VIP), and Wanfang database. Key Issues. This review included 15 studies and identified 4 significant pertinent issues: (1) the need for further investigation into the implementation level of nursing professionalism; (2) the development of culturally sensitive instruments to assess nursing professionalism; (3) an in-depth exploration of the associated factors influencing nursing professionalism; and (4) the critical implementation of diverse intervention strategies to enhance nursing professionalism. Conclusions This review presents a comprehensive overview of the implementation level, assessment tools, influential factors, and intervention strategies in nursing professionalism research. In addition, it emphasizes the future research direction in this field. Implications for Nursing Management. Nursing administrators need to understand the significance of improving the professional education and training of nurses, fostering a conducive work environment, and providing support for their active development of professional skills and nursing professionalism. These factors collectively contribute to the long-term professional development of nurses and enhance the quality of patient care.
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Affiliation(s)
- Jing Jiang
- Xiangya School of NursingCentral South University, Changsha, China
| | - Mengyuan Liu
- Xiangya School of NursingCentral South University, Changsha, China
| | - Yinglan Li
- Teaching and Research Section of Clinical NursingNational Clinical Research Center of Geriatric DisorderXiangya Hospital of Central South University, Changsha, China
| | - Hongmei Gao
- Teaching and Research Section of Clinical NursingNational Clinical Research Center of Geriatric DisorderXiangya Hospital of Central South University, Changsha, China
| | - Lingyun Tian
- Department of Nursingthe First Affiliated Hospital of USTCDivision of Life Sciences and MedicineUniversity of Science and Technology of China, Hefei, China
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Waltzman M, Ozonoff A, Fournier KA, Welcher J, Milliren C, Landschaft A, Bulis J, Kimia AA. Surveillance of Health Care-Associated Violence Using Natural Language Processing. Pediatrics 2024; 154:e2023063059. [PMID: 38973359 PMCID: PMC11291961 DOI: 10.1542/peds.2023-063059] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 08/22/2023] [Revised: 03/14/2024] [Accepted: 03/18/2024] [Indexed: 07/09/2024] Open
Abstract
BACKGROUND AND OBJECTIVES Patient and family violent outbursts toward staff, caregivers, or through self-harm, have increased during the ongoing behavioral health crisis. These health care-associated violence (HAV) episodes are likely under-reported. We sought to assess the feasibility of using nursing notes to identify under-reported HAV episodes. METHODS We extracted nursing notes across inpatient units at 2 hospitals for 2019: a pediatric tertiary care center and a community-based hospital. We used a workflow for narrative data processing using a natural language processing (NLP) assisted manual review process performed by domain experts (a nurse and a physician). We trained the NLP models on the tertiary care center data and validated it on the community hospital data. Finally, we applied these surveillance methods to real-time data for 2022 to assess reporting completeness of new cases. RESULTS We used 70 981 notes from the tertiary care center for model building and internal validation and 19 332 notes from the community hospital for external validation. The final community hospital model sensitivity was 96.8% (95% CI 90.6% to 100%) and a specificity of 47.1% (39.6% to 54.6%) compared with manual review. We identified 31 HAV episodes in July to December 2022, of which 26 were reportable in accordance with the hospital internal criteria. Only 7 of 26 cases were reported by employees using the self-reporting system, all of which were identified by our surveillance process. CONCLUSIONS NLP-assisted review is a feasible method for surveillance of under-reported HAV episodes, with implementation and usability that can be achieved even at a low information technology-resourced hospital setting.
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Affiliation(s)
- Mark Waltzman
- Boston Children’s Hospital, Boston, Massachusetts
- Harvard Medical School, Boston, Massachusetts
| | - Al Ozonoff
- Boston Children’s Hospital, Boston, Massachusetts
- Harvard Medical School, Boston, Massachusetts
| | | | | | | | | | | | - Amir A Kimia
- Boston Children’s Hospital, Boston, Massachusetts
- Harvard Medical School, Boston, Massachusetts
- Connecticut Children’s Hospital, Hartford, Connecticut
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20
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Bilgin A, Kovanci MS, Öcalan S. "Working in the emergency department is not a job; it's like a war" A narrative inquiry and interpretive phenomenology of the violence experienced by emergency nurses in Turkey. Int J Nurs Pract 2024; 30:e13225. [PMID: 38112041 DOI: 10.1111/ijn.13225] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/30/2023] [Revised: 05/27/2023] [Accepted: 11/26/2023] [Indexed: 12/20/2023]
Abstract
AIMS This study aims to reveal the violent experiences of nurses working in the emergency department and the meanings they attribute to them. METHODS This research was conducted as narrative inquiry and interpretive phenomenology and recruited 15 nurses. Interviews with nurses actively working in the emergency department and who had been exposed to violence by patients or their relatives were conducted with a semi-structured interview form. The consolidated criteria for reporting qualitative research (COREQ) checklist was used. RESULTS In the study, three themes were determined (1) Unpredictable event, (2) Interminable effects of violence, and (3) Like a bottomless pit. With seven sub-themes. CONCLUSIONS This study underlined that violence applied to nurses by patients or relatives of patients in the emergency department is an unexpected situation that causes negative emotions. Violence affects all aspects of life and limits communication with the patient. Coping with a violent situation is challenging for nurses, and they demand support from the management.
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Affiliation(s)
- Aylin Bilgin
- Faculty of Health Sciences, Internal Medicine Nursing Department, Sakarya University of Applied Sciences, Sakarya, Turkey
| | - Mustafa Sabri Kovanci
- Faculty of Nursing, Psychiatric Nursing Department, Hacettepe University, Ankara, Turkey
| | - Sinem Öcalan
- Faculty of Nursing, Psychiatric Nursing Department, Hacettepe University, Ankara, Turkey
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21
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Sjöberg F, Salzmann-Erikson M, Åkerman E, Joelsson-Alm E, Schandl A. The paradox of workplace violence in the intensive care unit: a focus group study. Crit Care 2024; 28:232. [PMID: 38992709 PMCID: PMC11241930 DOI: 10.1186/s13054-024-05028-5] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/12/2024] [Accepted: 07/06/2024] [Indexed: 07/13/2024] Open
Abstract
BACKGROUND Conflicts with patients and relatives occur frequently in intensive care units (ICUs), driven by factors that are intensified by critical illness and its treatments. A majority of ICU healthcare professionals have experienced verbal and/or physical violence. There is a need to understand how healthcare professionals in ICUs experience and manage this workplace violence. METHODS A qualitative descriptive analysis of four hospitals in Sweden was conducted using semi-structured focus-group interviews with ICU healthcare professionals. RESULTS A total of 34 participants (14 nurses, 6 physicians and 14 other staff) were interviewed across the four hospitals. The overarching theme: "The paradox of violence in healthcare" illustrated a normalisation of violence in ICU care and indicated a complex association between healthcare professionals regarding violence as an integral aspect of caregiving, while simultaneously identifying themselves as victims of this violence. The healthcare professionals described being poorly prepared and lacking appropriate tools to manage violent situations. The management of violence was therefore mostly based on self-taught skills. CONCLUSIONS This study contributes to understanding the normalisation of violence in ICU care and gives a possible explanation for its origins. The paradox involves a multifaceted approach that acknowledges and confronts the structural and cultural dimensions of violence in healthcare. Such an approach will lay the foundations for a more sustainable healthcare system.
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Affiliation(s)
- Fredric Sjöberg
- Department of Clinical Science and Education, Södersjukhuset, Karolinska Institutet, Sjukhusbacken 10, SE-118 83, Stockholm, Sweden.
- Department of Anaesthesia and Intensive Care, Södersjukhuset, Stockholm, Sweden.
| | - Martin Salzmann-Erikson
- Department of Caring Sciences, Faculty of Health and Occupational Studies, University of Gävle, Gävle, Sweden
| | - Eva Åkerman
- Department of Health Sciences, Lund University, Lund, Sweden
| | - Eva Joelsson-Alm
- Department of Clinical Science and Education, Södersjukhuset, Karolinska Institutet, Sjukhusbacken 10, SE-118 83, Stockholm, Sweden
- Department of Anaesthesia and Intensive Care, Södersjukhuset, Stockholm, Sweden
| | - Anna Schandl
- Department of Clinical Science and Education, Södersjukhuset, Karolinska Institutet, Sjukhusbacken 10, SE-118 83, Stockholm, Sweden
- Department of Anaesthesia and Intensive Care, Södersjukhuset, Stockholm, Sweden
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22
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Lawrence J, Emory J, Sousa S, Thompson D, Jenkins K, Bettencourt AP, McLaughlin MK, Russell-Babin K. Implementing the Brøset Violence Checklist in the ED. Am J Nurs 2024; 124:52-60. [PMID: 38900125 DOI: 10.1097/01.naj.0001025656.82073.13] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/21/2024]
Abstract
ABSTRACT The emerging field of implementation science (IS) facilitates the sustainment of evidence-based practice in clinical care. This article, the second in a series on applying IS, describes how a nurse-led IS team at a multisite health system implemented the Brøset Violence Checklist-a validated, evidence-based tool to predict a patient's potential to become violent-in the system's adult EDs, with the aim of decreasing the rate of violence against staff. The authors discuss how they leveraged IS concepts, methods, and tools to achieve this goal.
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Affiliation(s)
- John Lawrence
- John Lawrence is a sepsis coordinator at Inova Mount Vernon Hospital in Alexandria, VA. Johanna Emory is a pediatric ED nurse at Inova Loudoun Hospital in Leesburg, VA. Sara Sousa is an ED nurse manager at Inova Fairfax Hospital in Falls Church, VA. Danielle Thompson is a clinical mentor at Inova Alexandria Hospital in Alexandria, VA. Kenya Jenkins is an education coordinator at Inova Health System in Falls Church, VA, where Maureen Kirkpatrick McLaughlin is an implementation science consultant and Kathleen Russell-Babin is vice president of professional practice. Amanda P. Bettencourt is an assistant professor in the University of Pennsylvania School of Nursing in Philadelphia and an implementation science consultant. Contact author: Kathleen Russell-Babin, . The authors have disclosed no potential conflicts of interest, financial or otherwise
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Khlaisuk A, Seeherunwong A, Utriyaprasit K, Poungkaew A, Tongsai S. Incident of violence escalation of patients with psychiatric emergencies boarding in the emergency department in the central region of Thailand and its association: a prospective observational study. BMC Health Serv Res 2024; 24:768. [PMID: 38937780 PMCID: PMC11210055 DOI: 10.1186/s12913-024-11228-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/27/2024] [Accepted: 06/20/2024] [Indexed: 06/29/2024] Open
Abstract
BACKGROUND This study investigates the incidence of violence escalation among psychiatric emergency patients admitted to general emergency departments in hospitals in central Thailand. In addition, patient and service delivery system factors associated with the survival time of violence escalation in 16 emergency departments in the central region of Thailand are determined. This is a prospective observational study, and the study sample includes 507 psychiatric emergency patients who are ≥ 18 years old. The patients are selected through stratified random and purposive sampling. METHODS Patient data-including demographic data, emergency services used, and clinical characteristics-are analyzed using descriptive statistics. The Kaplan-Meier method estimates the violence escalation curve, and the log-rank test compares the violence escalation-free time between the levels of the violent behavior group. In addition, univariable and multivariable Cox proportional hazard analyses are performed to investigate the factors affecting violence escalation. RESULTS The incidence of violence escalation in psychiatric emergency patients in the emergency department is 7.3%, whereas the incidence rate of violence escalation is 3 per 100 psychiatric emergency patient visit hours. Factors affecting violence escalation include the violent behavior score at triage (aHR = 2.004; 95% CI: 1.051-3.823) and the nurse competency score (aHR = 0.147; 95% CI: 0.032-0.680). CONCLUSIONS Assessing the violent behavior of psychiatric emergency patients at triage may assist emergency providers in monitoring patient behavior and providing early intervention to prevent the escalation of violent behavior. Furthermore, training emergency nurses in psychiatric emergency care is necessary.
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Affiliation(s)
| | - Acharaporn Seeherunwong
- Department of Mental Health and Psychiatric Nursing, Faculty of Nursing, Mahidol University, Bangkok, Thailand.
| | - Ketsarin Utriyaprasit
- Department of Surgical Nursing, Faculty of Nursing, Mahidol University, Bangkok, Thailand
| | - Autchariya Poungkaew
- Department of Medical Nursing, Faculty of Nursing, Mahidol University, Bangkok, Thailand
| | - Sasima Tongsai
- Research Department, Faculty of Medicine Siriraj Hospital, Mahidol University, Bangkok, Thailand
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Galanis P, Moisoglou I, Katsiroumpa A, Mastrogianni M. Association between Workplace Bullying, Job Stress, and Professional Quality of Life in Nurses: A Systematic Review and Meta-Analysis. Healthcare (Basel) 2024; 12:623. [PMID: 38540587 PMCID: PMC10970563 DOI: 10.3390/healthcare12060623] [Citation(s) in RCA: 12] [Impact Index Per Article: 12.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/30/2024] [Revised: 02/27/2024] [Accepted: 03/07/2024] [Indexed: 04/27/2025] Open
Abstract
Workplace bullying affects workers' lives, causing several mental and physical health problems and job-related issues. Therefore, a summary of the evidence on the consequences of workplace bullying on workers' lives is essential to improve working conditions. The literature lacks systematic reviews and meta-analyses on the association between workplace bullying and job stress and the professional quality of life of nurses. Thus, we aimed to quantitatively summarize the data on the association between workplace bullying, job stress, and professional quality of life. We performed our study in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analysis guidelines. The review protocol was registered with PROSPERO (CRD42024495948). We searched PubMed, Medline, Scopus, Cinahl, and Web of Science up to 4 January 2024. We calculated pooled correlation coefficients and 95% confidence intervals [CI]. We identified nine studies with a total of 3730 nurses. We found a moderate positive correlation between workplace bullying and job stress (pooled correlation coefficient = 0.34, 95% CI = 0.29 to 0.39). Moreover, a small negative correlation between workplace bullying and compassion satisfaction (pooled correlation coefficient = -0.28, 95% CI = -0.41 to -0.15) was identified. Additionally, our findings suggested a moderate positive correlation between workplace bullying and job burnout (pooled correlation coefficient = 0.43, 95% CI = 0.32 to 0.53) and secondary traumatic stress (pooled correlation coefficient = 0.36, 95% CI = 0.11 to 0.57). Our findings can help nursing managers and policy-makers to draw attention to workplace bullying by implementing effective interventions, so as to reduce the bullying of nurses.
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Affiliation(s)
- Petros Galanis
- Clinical Epidemiology Laboratory, Faculty of Nursing, National and Kapodistrian University of Athens, 11527 Athens, Greece;
| | | | - Aglaia Katsiroumpa
- Clinical Epidemiology Laboratory, Faculty of Nursing, National and Kapodistrian University of Athens, 11527 Athens, Greece;
| | - Maria Mastrogianni
- Faculty of Nursing, National and Kapodistrian University of Athens, 11527 Athens, Greece;
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Chen Z, Guo N, Chen T, Liao L, Hu S, Wang L. A latent profile analysis of resilience and the associations with flourishing in emergency nurses exposed to workplace violence in China. Nurs Health Sci 2024; 26:e13085. [PMID: 38356099 DOI: 10.1111/nhs.13085] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/29/2023] [Revised: 11/06/2023] [Accepted: 12/29/2023] [Indexed: 02/16/2024]
Abstract
Workplace violence (WPV) exposure has been particularly prevalent in emergency nurses, coupled with negative mental health outcomes. Few explored resilience after WPV exposure using the perspective of positive mental health. We aimed to identify latent profiles of resilience and examine associations with flourishing in emergency nurses with WPV exposure. A total of 1241 Chinese emergency nurses were surveyed on the frequency of WPV exposure, resilience, and flourishing. Eight hundred and twenty five participants (90.1% female, 86.6% aged 20-39) reported WPV exposure at least once in the past 3 months. Latent profile analysis identified profiles of resilience as low resilience (15.0%), moderate decision respond and interpersonal link with low rational thought and flexible adaption (18.0%), moderate resilience (31.0%), high decision respond, interpersonal link, and rational thought with moderate flexible adaption (16.0%), and high resilience (20.0%). Higher flourishing was observed in profiles of moderate resilience, high decision respond, interpersonal link, and rational thought with moderate flexible adaption, and high resilience. We differentiated profiles of resilience and the associations with flourishing in emergency nurses with WPV exposure, which informed targeted interventions for promoting positive mental health.
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Affiliation(s)
- Zhiling Chen
- School of Nursing, Shanghai Jiao Tong University, Shanghai, China
| | - Ningyuan Guo
- School of Nursing, Shanghai Jiao Tong University, Shanghai, China
| | - Tangyu Chen
- School of Nursing, Shanghai Jiao Tong University, Shanghai, China
| | - Liwen Liao
- School of Nursing, Shanghai Jiao Tong University, Shanghai, China
| | - Sanlian Hu
- Department of Nursing, Shanghai Jiao Tong University Affiliated Sixth People's Hospital, Shanghai, China
| | - Lin Wang
- School of Nursing, Shanghai Jiao Tong University, Shanghai, China
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26
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Serra-Sastre V. Workplace violence and intention to quit in the English NHS. Soc Sci Med 2024; 340:116458. [PMID: 38101172 DOI: 10.1016/j.socscimed.2023.116458] [Citation(s) in RCA: 3] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/10/2023] [Revised: 11/19/2023] [Accepted: 11/22/2023] [Indexed: 12/17/2023]
Abstract
NHS job vacancies remain at record levels and an increasing number of staff are leaving the NHS. Work-related violence is an aspect that has received little attention as a possible driving force in dropout rates among NHS workforce. Recent figures indicate that approximately 15% of NHS staff had experienced physical violence while at work (NHS Staff Survey, 2022). Given the prevalence of abuse and the consequences it may have on staff wellbeing, we examine the impact of workplace violence on intention to quit the organisation. We employ data from the NHS Staff Survey, a rich dataset that records the experience and views of staff working in the NHS. We use data from 2018 to 2022 of NHS employees surveyed in all NHS acute hospitals, with a sample size of 1,814,120 observations. We study the impact of experiencing physical or verbal violence in the workplace on the intention to quit the organization, examining differences according to perpetrator type. Our analysis also sheds light on any aggravated effect the pandemic had on intention to leave for those exposed to violence. The results suggest that experiencing physical violence increases the intention to leave by 10 percentage points. The effect of verbal violence is quantitatively greater in magnitude, increasing intention to leave by 21 percentage points. Violence from managers has the largest detrimental effect, followed by exposure to violence from multiple perpetrators and violence from colleagues. Heterogeneous effects exist according to occupational group, gender, age and ethnicity. The pandemic only had a marginal contribution to these effects. Staff health, trust in management and quality of patient care are some of the possible mechanisms through which violence influences the intention to quit. Overall, the results suggest that targeted interventions are needed to improve retention after exposure to violence.
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Affiliation(s)
- Victoria Serra-Sastre
- Department of Economics, City, University of London, UK; Department of Health Policy, London School of Economics and Political Science, UK; Office of Health Economics, UK.
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27
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Mutaal A, Bajwa S, Rehman MSU, Ashiq K, Shuaib F, Shehzad D, Sufiyan MA, Yasmeen B, Abbas W, Noor Z. Barriers in Opting for Emergency Medicine as a Career in Pakistan: A Cross-Sectional Survey Study. Cureus 2024; 16:e52525. [PMID: 38371080 PMCID: PMC10870192 DOI: 10.7759/cureus.52525] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 01/18/2024] [Indexed: 02/20/2024] Open
Abstract
BACKGROUND Medical professionals' low level of apprehension and insights may result in the undervaluing of emergency medicine (EM) as a speciality to pursue in the future, which is a vital component in the everyday management of hundreds of patients. AIM The aim of this study is to assess medical professionals' perception of the barriers in opting for EM as a career option in Pakistan. METHOD This was an online survey study that examined doctors'/medical students' perception of hurdles in EM in Pakistan between November and December 2023. This study was conducted at Rawalpindi Medical University, Rawalpindi, Pakistan. Social media platforms were used to recruit the participants to carry out this survey. The questionnaire proforma comprised three sections: a demographic characteristics section (six questions), a perception section (11 questions), and the last section, where participants were asked to give their opinion to improve EM for a future speciality. RESULTS An online Google survey form was used for the acquisition of data. Percentage and frequency distribution analysis was used. A total of 144 individuals (N = 144) participated in this study. Around 33.3% (N = 48) of the participants expressed that they had not considered a career in EM. Around 43% (N = 62) of them reported not having done a clinical placement in this speciality. A majority of the participants said that either they or their close friends/family members had faced a medical emergency. Leading barriers that proved a hindrance in pursuing this field were high levels of burnout, poor work-life balance, loss of patient follow-up, inability to work independently, more hostile environment, increased mortalities, and lack of exposure. Interestingly, family pressure had been reported by some participants as a limiting factor in pursuing EM. CONCLUSION In Pakistan, many doctors and medical students are not willing to pursue their careers in EM. Nationwide educational seminars should be conducted to increase awareness and interest among doctors in this field. Moreover, more and more clinical placement opportunities should be made available for junior doctors in EM. In the future, further research should be carried out to identify effective educational interventions to increase doctors'/medical students' awareness in this field of medicine.
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Affiliation(s)
- Abdul Mutaal
- Plastic and Reconstructive Surgery, Rawalpindi Medical University, Rawalpindi, PAK
| | - Saad Bajwa
- Internal Medicine, Rawalpindi Medical University, Rawalpindi, PAK
| | | | - Khubaib Ashiq
- Emergency Medicine, Rawalpindi Medical University, Rawalpindi, PAK
| | - Fahad Shuaib
- Emergency Medicine, Rawalpindi Medical University, Rawalpindi, PAK
| | - Dawood Shehzad
- Internal Medicine, Rawalpindi Medical University, Rawalpindi, PAK
- Internal Medicine, University of South Dakota, Vermillion, USA
| | | | | | - Waseem Abbas
- Plastic and Reconstructive Surgery, Rawalpindi Medical University, Rawalpindi, PAK
| | - Zaeema Noor
- Medicine, Rawalpindi Medical University, Rawalpindi, PAK
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Gan QW, Yu R, Lian ZR, Yuan YL, Li YP, Zheng LL. Relationship between nightmare distress and depressive symptoms in Chinese emergency department nurses: A cross-sectional study. World J Psychiatry 2023; 13:1087-1095. [PMID: 38186729 PMCID: PMC10768490 DOI: 10.5498/wjp.v13.i12.1087] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 07/30/2023] [Revised: 10/14/2023] [Accepted: 11/09/2023] [Indexed: 12/19/2023] Open
Abstract
BACKGROUND Most of the recent research on nightmare distress and depressive symptoms has focused on adolescents and students, with less research on the nurse population. Emergency department nurses are at high risk for nightmare distress and depressive symptoms, but no studies have been conducted to explore the relationship between the two; thus, further investigation is needed. AIM To understand the relationship between nightmare distress and depressive symptoms among emergency department nurses in China. METHODS A convenience sampling method was used to select 280 emergency department nurses from nine provinces, including Jiangxi, Sichuan, Jiangsu, and Shanxi Provinces. The Chinese version of the Nightmare Distress Questionnaire and the Center for Epidemiological Studies Depression Scale (CES-D) were administered. RESULTS Emergency department nurses' nightmare distress scores were positively associated with depressive symptom scores (r = 0.732), depressed affect (r = 0.727), somatic symptoms (r = 0.737), and interpersonal difficulty (r = 0.647). Further multiple linear regression analyses showed that education level, work pressure, self-reported health, and CES-D scores were factors that influenced nightmare distress among Chinese emergency department nurses (P < 0.05). CONCLUSION Nightmare distress is closely associated with depressive symptoms in Chinese emergency department nurses, and early intervention is recommended for professionals with this type of sleep disorder to reduce the occurrence of depressive symptoms.
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Affiliation(s)
- Qing-Wen Gan
- School of Nursing, Nanchang University, Nanchang 330006, Jiangxi Province, China
- Department of Nursing, The First Affiliated Hospital of Nanchang University, Nanchang 330006, Jiangxi Province, China
| | - Ran Yu
- School of Nursing, Nanchang University, Nanchang 330006, Jiangxi Province, China
- Department of Nursing, The First Affiliated Hospital of Nanchang University, Nanchang 330006, Jiangxi Province, China
| | - Ze-Rong Lian
- Department of Nursing, Heping Hospital Affiliated to Changzhi Medical College, Changzhi 046000, Shanxi Province, China
| | - Yi-Ling Yuan
- School of Nursing, Nanchang University, Nanchang 330006, Jiangxi Province, China
| | - Yuan-Ping Li
- School of Nursing, Nanchang University, Nanchang 330006, Jiangxi Province, China
| | - Li-Lan Zheng
- Department of Nursing, The First Affiliated Hospital of Nanchang University, Nanchang 330006, Jiangxi Province, China
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Li T, Guan L, Zhang R, Han Y, Guo R, Li J, Ma C, Zhang N, Fan Y, Huang Y. Roles of doctor-patient relationship perception and job satisfaction in the impact of workplace violence on medical professionals' turnover intentions in the early phase of COVID-19: a cross-sectional study in China. BMJ Open 2023; 13:e074744. [PMID: 37666559 PMCID: PMC10481753 DOI: 10.1136/bmjopen-2023-074744] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 04/15/2023] [Accepted: 08/09/2023] [Indexed: 09/06/2023] Open
Abstract
OBJECTIVE This study aimed to explore the role of the doctor-patient relationship (DPR) perception from the perspective of medical professionals in the association between workplace violence (WPV), job satisfaction and turnover intention in the early stages of the COVID-19 pandemic based on the affective events theory (AET). DESIGN A cross-sectional study. SETTING Nine medical institutions in Beijing were enrolled in this study. PARTICIPANTS In total, 792 medical professionals participated in the study, excluding administrators and logisticians. RESULTS The structural equation model was well adapted (comparative fit index (CFI) = 0.933; root mean square error of approximation (RMSEA) = 0.060). DPR mediated the association between WPV and job satisfaction, with an indirect effect of 0.247 (p<0.001). DPR perception mediated the effect of WPV on turnover intention, with an indirect effect of 0.090 (p<0.001). It also played a chain-mediating role in job satisfaction between WPV and turnover intention, with a mediation value of 0.117 (p<0.001), accounting for 53.42% of the total effect. CONCLUSIONS This study developed a stable model using AET. DPR perception plays an important role in the relationship between WPV and job satisfaction and turnover intention, suggesting the key impact of emotional factors. This has strong practical implications for maintaining the stability of medical teams. Therefore, medical institutions should improve the level of DPR perception from the perspective of medical professionals to effectively prevent mental health problems following WPV.
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Affiliation(s)
- Tiantian Li
- Capital Medical University, School of Public Health, Beijing, China
| | - Lizheng Guan
- Capital Medical University, School of Public Health, Beijing, China
| | - Rui Zhang
- Department of Hospital Infection Control, Beijing Hospital, National Center of Gerontology; Institute of Geriatric Medicine, Chinese Academy of Medical Sciences, Beijing, China
| | - Youli Han
- Capital Medical University, School of Public Health, Beijing, China
| | - Rui Guo
- Capital Medical University, School of Public Health, Beijing, China
| | - Jun Li
- Capital Medical University, School of Public Health, Beijing, China
| | - Chengyu Ma
- Capital Medical University, School of Public Health, Beijing, China
| | - Ning Zhang
- Capital Medical University, School of Public Health, Beijing, China
| | - Yezhi Fan
- Capital Medical University, School of Public Health, Beijing, China
| | - Yumei Huang
- Capital Medical University, School of Public Health, Beijing, China
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Exploring verbal and physical workplace violence in a large, urban emergency department. Am J Emerg Med 2023; 67:1-4. [PMID: 36758267 DOI: 10.1016/j.ajem.2023.01.036] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/13/2022] [Revised: 01/17/2023] [Accepted: 01/20/2023] [Indexed: 01/30/2023] Open
Abstract
BACKGROUND Violence directed at healthcare workers (HCWs) is common and may be more frequent in the emergency department (ED). In addition to physical injury, other consequences of workplace violence in the ED include an increased risk of burnout, post-traumatic stress disorder, reduced job satisfaction, and feelings of avoidance and futility. Understanding behaviors underlying workplace violence is the first step to employing mitigation strategies. The objective of this descriptive study was to assess the prevalence and types of violence against HCWs in a large, urban ED. METHODS This study took place in the ED of an urban hospital with an annual ED census of approximately 100,000. A previously existing general patient safety incident "dropbox" for HCWs was utilized to capture workplace violence reports. At the completion of the study period, all data was collated into the electronic database and each report was categorized based on the nature and severity of the abuse. Further, all events were also coded as either involving or not involving specifically racist, sexist, or homophobic content. The primary outcomes were the number of reported events over the study period, and the percentage of total events that fell into each category. The secondary outcomes were the overall prevalence and ratio of events that included racist, sexist, or homophobic language or provocation. RESULTS Over the 5-month survey period, 130 reports of workplace violence were recorded, on average 0.85 per day. Perpetrators were mostly male, and most victims were nurses. Hospital security was involved in 26% of cases. At least 37% of incidents involved patients that were intoxicated and/or had history of psychiatric illness. Type I events (swearing provocatively, shouting, and legal threats) were the most common at 44% of encounters while 22% involved physical violence. Racist, sexist, and homophobic comments were involved in 8 (6%), 18 (14%), and 3 (2%) incidents respectively. CONCLUSION We found that workplace violence against HCWs was common in this study, and sometimes involved a component of racist, sexist, or homophobic bias. Consistent with previous ED literature, we found that abusive events occurred almost daily and that approximately 20% of events involved physical violence. Future efforts toward policy change to address workplace violence in health care is needed at local, state, and national levels.
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Sun L, Zhang W, Cao A. Associations between work-related variables and workplace violence among Chinese medical staff: A comparison between physical and verbal violence. Front Public Health 2023; 10:1043023. [PMID: 36703849 PMCID: PMC9871913 DOI: 10.3389/fpubh.2022.1043023] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/13/2022] [Accepted: 12/19/2022] [Indexed: 01/12/2023] Open
Abstract
Background Workplace violence (WPV) against medical staff has been an important public health and societal problem worldwide. Although numerous studies have implied the differences between physical violence (PV) and verbal violence (VV) against medical staff, few studies were conducted to analyze the different associations between work-related variables, PV, and VV, especially in China. Methods A cross-sectional study was conducted among Chinese medical staff in public hospitals, and 3,426 medical staff were interviewed and analyzed. WPV, including PV and VV, were evaluated by the self-report of the medical staff. Work-related variables, physical disease, depression, and social-demographic variables were also measured. The work-related variables included types of medical staff, professional titles, hospital levels, managers, working years, job changing, working hours/week, night duty times/week, monthly income, self-reported working environment, and social position. Logistic regressions were conducted to examine the factors associated with PV and VV. Results A total of 489 medical staff (23.0%) reported the experience of PV and 1,744 (50.9%) reported the experience of VV. Several work-related variables were associated with PV and VV, including nurse (OR = 0.56 for PV, p < 0.01; OR = 0.76 for VV, p < 0.05), manager (OR = 1.86 for PV, p < 0.01; OR = 1.56 for VV, p < 0.001), night duty frequency/week (OR = 1.06 for PV, p < 0.01; OR = 1.03 for VV, p < 0.01), bad working environment (OR = 2.73 for PV, p < 0.001; OR = 3.52 for VV, p < 0.001), averaged working environment (OR = 1.51 for PV, p < 0.05; OR = 1.55 for VV, p < 0.001), and bad social position (OR = 4.21 for PV, p < 0.001; OR = 3.32 for VV, p < 0.001). Working years (OR = 1.02, p < 0.05), job changing (OR = 1.33, p < 0.05), and L2 income level (OR = 1.33, p < 0.01) were positively associated with VV, but the associations were not supported for PV (all p>0.05). The other associated factors were male gender (OR = 1.97 for PV, p < 0.001; OR = 1.28 for VV, p < 0.05) and depression (OR = 1.05 for PV, p < 0.001; OR = 1.04 for VV, p < 0.001). Conclusion Both PV and VV were positively associated with work-related variables, such as doctor, manager, more night duty frequency, perceived bad working environment, or social position. Some variables were only associated with VV, such as working years, job changing, and monthly income. Some special strategies for the work-related variables should be applied for controlling PV and VV.
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Affiliation(s)
- Long Sun
- Centre for Health Management and Policy Research, School of Public Health, Cheeloo College of Medicine, Shandong University, Jinan, China
- NHC Key Lab of Health Economics and Policy Research, Shandong University, Jinan, Shandong, China
| | - Wen Zhang
- Department of Psychiatry, Binzhou People Hospital, Binzhou, Shandong, China
| | - Aihua Cao
- Department of Pediatrics, Qilu Hospital of Shandong University, Jinan, Shandong, China
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Violence in the emergency department. Is it a curse? CAN J EMERG MED 2023; 25:5-6. [PMID: 36617612 DOI: 10.1007/s43678-022-00439-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/08/2022] [Accepted: 12/09/2022] [Indexed: 01/10/2023]
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