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Peterson DJ, de Haro CM, Kilgore DB, Sorkin DH, Gago-Masague S, Billimek J. Barriers and Facilitators to Video Telehealth Use in Low-Income Hispanic Patients: A Theory of Planned Behavior Perspective. FAMILY & COMMUNITY HEALTH 2025; 48:223-233. [PMID: 39807799 DOI: 10.1097/fch.0000000000000430] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/16/2025]
Abstract
BACKGROUND AND OBJECTIVES As telehealth grows in ubiquity, it is important to understand the barriers and facilitators to telehealth utilization in historically marginalized populations. This study utilizes the Theory of Planned Behavior (TPB) to assess correlates of the intention to utilize video consultations among low-income Hispanic patients. METHODS This cross-sectional observational study included participants (N = 138) recruited from a federally qualified health center affiliated with a large university health system. Components of the TPB were assessed using an in-person survey. Participant survey responses were analyzed using multiple logistic regression to identify correlates of participants' intention to utilize video consultations. RESULTS Multiple logistic regression revealed subjective norms (adjusted odds ratio (aOR [95% CI]) = 3.29 [1.66, 6.52], P = .001) as the only significant correlate of participants' intention to utilize video consultations. Attitudes toward video consultations (aOR [95% CI] = 1.32 [0.60, 2.89], P = .49) and perceived behavioral control (1.72 [0.89, 3.32], P = .11) did not independently correlate with behavioral intention. CONCLUSIONS Ratings of subjective norms were independently correlated with intention to utilize video consultations among low-income, predominantly Spanish-speaking Hispanic adults. These results suggest a potentially central role of relational influences in determining telehealth engagement in this population.
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Affiliation(s)
- Devan J Peterson
- Author Affiliations: University of California Irvine School of Medicine, Irvine, California (Mr Peterson), Donald Bren School of Information and Computer Sciences, University of California Irvine, Irvine, California (Dr de Haro), Department of Family Medicine, University of California Irvine, Irvine, California (Drs Kilgore and Billimek), Department of Medicine, University of California Irvine, Irvine, California (Dr Sorkin), Department of Computer Sciences, University of California Irvine, Irvine, California (Dr Gago-Masague)
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Wan SW, Choe L, Wong GJ, Koh WL, Ng JS, Tan WH, Ooi JLX, Melody J, Lau J, Tan KK. Telemedicine uptake behaviors and predictors of its acceptance among community-dwelling older adults with chronic diseases. HEALTH POLICY AND TECHNOLOGY 2025; 14:101007. [DOI: 10.1016/j.hlpt.2025.101007] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 04/12/2025]
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Kawano S, Kaji H, Izushi Y, Yoshii K, Tasaka Y, Maiguma T, Nishida M, Akagi S, Nawa H, Shimada K, Kitamura Y. The educational effect of incorporating an online context into medication instruction training in clinical preparation education. CURRENTS IN PHARMACY TEACHING & LEARNING 2025; 17:102383. [PMID: 40409209 DOI: 10.1016/j.cptl.2025.102383] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 10/01/2024] [Revised: 10/28/2024] [Accepted: 04/29/2025] [Indexed: 05/25/2025]
Abstract
INTRODUCTION The spread of the coronavirus disease (COVID-19) has accelerated the provision of medical services using video conferencing systems. Hence, educational institutions are required to develop human resources that can utilize Internet communication technology in clinical settings. OBJECTIVES This study aimed to create a learning program incorporating an online video conferencing environment into medication counseling clinical preparatory education for pharmacy students and measure its educational effectiveness. Specifically, we compared pharmacy students' medication instruction abilities using an online video conferencing system and the characteristics of face-to-face and online medication instruction before and after the program. SETTING Fourth-year students of the School of Pharmacy at Shujitsu University in Okayama Japan for the academic year 2023-2024. MEASUREMENT To evaluate the program, we compared changes in learners' abilities and the characteristics of face-to-face and online medication instruction as recognized by the learners. RESULTS Participants' abilities improved after completing the program. A characteristic of online medication counseling using a videoconferencing system is that, as in the real world, it is more difficult to maintain a patient's concentration than in face-to-face counseling. However, sharing clinical test results and checking the medication status may be more useful online than during face-to-face counseling. CONCLUSION Our clinical preparatory education program for medication instruction, which incorporates an online context into learning strategies, has been shown to closely mimic real-life online medication instruction.
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Affiliation(s)
- Susumu Kawano
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan.
| | - Hiroaki Kaji
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Yasuhisa Izushi
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Keisuke Yoshii
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Yuichi Tasaka
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Takayoshi Maiguma
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Mai Nishida
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Shinsuke Akagi
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Hideki Nawa
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Kenichi Shimada
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
| | - Yoshihisa Kitamura
- School of Pharmacy, Shujitsu University, 1-6-1 Nishigawara, Naka-ku, Okayama, Japan
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Xavier R, Rammal A, Wahbea R, Khalil H. Telemedicine Utilization Among Nurses in the UAE: Adoption, Training, and Infrastructure Readiness. Telemed J E Health 2025. [PMID: 40387603 DOI: 10.1089/tmj.2025.0083] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 05/20/2025] Open
Abstract
Background: Telemedicine (TM) is a crucial component of modern health care, yet its adoption in nursing remains suboptimal. Effective integration requires structured training, institutional support, and digital infrastructure. Purpose: This study investigates TM utilization among nurses in the United Arab Emirates (UAE), focusing on its integration into practice, the training received, and the resources available to support its implementation. Methods: A cross-sectional survey was conducted among 434 nurses across hospitals and clinics in Dubai Health, UAE. The survey assessed demographic and professional details, TM experience, training availability, infrastructure, and institutional support. Data were analyzed using descriptive statistics and logistic regression. Results: While 70% of nurses reported TM availability, only 27% actively used it. Usage frequency varied, with 18% utilizing TM daily, 8% weekly, and 10% monthly. Adoption was highest in pediatric and geriatric care (50%) and lowest in intensive care units (11%). Remote patient monitoring and health education (47%) were the most common applications, whereas specialty consultations had the lowest use (17%). Logistic regression identified TM availability (OR = 2.1) and prior training (OR = 3.0) as key predictors of utilization (p < 0.001). However, only 14% of participating nurses had received formal TM training, though 90% expressed willingness to participate in future programs. Nurses' demographics, job titles, years of experience, and health sector did not significantly predict TM utilization (p > 0.05). Conclusion: TM has the potential to transform nursing practice, but its integration requires enhanced training programs, infrastructure investment, and institutional support. Addressing these gaps will optimize TM utilization and improve health care delivery.
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Affiliation(s)
- Rexy Xavier
- Dubai Health, Rashid Hospital, Dubai, United Arab Emirates
| | - Ali Rammal
- Dubai Health, Rashid Hospital, Dubai, United Arab Emirates
| | - Rasha Wahbea
- Dubai Health, Rashid Hospital, Dubai, United Arab Emirates
| | - Heba Khalil
- College of Health Sciences, University of Sharjah, Sharjah, United Arab Emirates
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Asomugha AU, Pakai A. Trends and Shifts in Swedish Telemedicine Consultations During the Pre-COVID-19, COVID-19, and Post-COVID-19 Periods: Retrospective Observational Study. JMIR Form Res 2025; 9:e60294. [PMID: 40378415 DOI: 10.2196/60294] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/10/2024] [Revised: 11/08/2024] [Accepted: 11/10/2024] [Indexed: 05/18/2025] Open
Abstract
Background In recent times, the telemedicine landscape has changed dramatically; it serves as a bridge, connecting health care providers and patients, especially during challenges such as the recent COVID-19 pandemic. Objective This study seeks to explore the Swedish telemedicine landscape in terms of primary patient symptoms for teleconsultation and the patterns of telemedicine use in the periods before COVID-19, during COVID-19, and after COVID-19, including the primary care use dynamics with respect to the teleconsultations done. Methods Secondary data was used in this observational retrospective study. The study population consisted of Swedish residents who had online telemedicine consultations. Telemedicine consultations were divided by text and video delivery; the period of analysis ranged from November 2018 to June 2023. The statistical methods used for the data analysis were descriptive analysis, 2-way cross tabulation, and a generalized linear model. Results During the pandemic, the number of teleconsultations concerning general, unspecified symptoms increased in comparison to the other analyzed symptoms, signaling a change in care-seeking behavior under epidemiological pressure. General health-related issues were the most pronounced symptom across all periods: 186.9 of 1000 consultations before COVID-19, 1264.6 of 1000 consultations during COVID-19, and 319.2 of 1000 consultations after COVID-19. There was no significant main effect of COVID-19 period on the number of telemedicine consultation meetings (F2=1.653; P=.38). The interaction effect between delivery type and period was statistically significant (F2=14.723; P<.001). Conclusions The findings are in favor of the COVID-19 pandemic having had a considerable effect on telemedicine use. Telemedicine could subsequently be used more often for general health consultations and acute conditions. Video consultations were more prominent because of the importance of bidirectional communication. The study suggests that there was a transformation of patterns of demand for health care; there is a necessity for health care systems to respond to these changes.
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Affiliation(s)
- Adaora Uloma Asomugha
- Doctoral School of Health Sciences, University of Pécs, Vörösmarty M u 4, Pécs, 7621, Hungary, 36 2818544910
| | - Annamaria Pakai
- Doctoral School of Health Sciences, University of Pécs, Vörösmarty M u 4, Pécs, 7621, Hungary, 36 2818544910
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Flores R, Tlachac ML, Shrestha A, Rundensteiner EA. WavFace: A Multimodal Transformer-Based Model for Depression Screening. IEEE J Biomed Health Inform 2025; 29:3632-3641. [PMID: 40031033 DOI: 10.1109/jbhi.2025.3529348] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 03/05/2025]
Abstract
Depression, a prevalent mental health disorder with severe health and economic consequences, can be costly and difficult to detect. To alleviate this burden, recent research has been exploring the depression screening capabilities of deep learning (DL) models trained on videos of clinical interviews conducted by a virtual agent. Such DL models need to consider the challenges of modality representation, alignment, and fusion as well as small sample sizes. To address them, we propose WavFace, a multimodal deep learning model that inputs audio and temporal facial features. WavFace adds an encoder-transformer layer over pre-trained models to improve the unimodal representation. It also applies an explicit alignment method for both modalities and then uses sequential and spatial self-attention over the alignment. Finally, WavFace fuses the sequential and spatial self-attentions among the two modality embeddings, inspired by how mental health professionals simultaneously observe visual and vocal presentation during clinical interviews. By leveraging sequential and spatial self-attention, WavFace outperforms pre-trained unimodal and multimodal models from the literature. With a single interview question, WaveFace screened for depression with a balanced accuracy of 0.81. This presents a valuable modeling approach for audio-visual mental health screening.
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Martínez JLG, Coca MÁM, del Olmo Rodríguez M, Vigoa P, Gómez JM, Apellaniz JS, Coronel CP, García MAV, Serrano JJ, Arcos J, Caramés Sánchez C, Pfang B, Álvaro de la Parra JA. Effects of Virtually Led Value-Based Preoperative Assessment on Safety, Efficiency, and Patient and Professional Satisfaction. J Clin Med 2025; 14:3093. [PMID: 40364124 PMCID: PMC12072373 DOI: 10.3390/jcm14093093] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/19/2025] [Revised: 04/14/2025] [Accepted: 04/18/2025] [Indexed: 05/15/2025] Open
Abstract
Background: The increasing demand for elective surgery makes optimizing preoperative assessment a priority. Value-based healthcare aims to provide the highest value for patients at the lowest possible cost through various mechanisms, including reorganizing care into integrated practice units (IPUs). However, few studies have analyzed the effectiveness of implementing virtually led IPUs for preoperative assessment. Methods: We performed a retrospective observational cohort study including patients undergoing elective surgery at a teaching hospital in Madrid, Spain from 1 January 2018 to 31 December 2023, analyzing changes in surgical complications, efficiency, and patient satisfaction between the pre-implementation (2018-2019) and post-implementation (2020-2023) periods. Anesthesiologists' satisfaction with the virtual assessments was described. During the post-implementation period, preoperative assessment was reorganized as a virtually led IPU. At the IPU appointment, preoperative testing and physical (including airway) examinations were performed by a nurse anesthesiologist. The results were uploaded to the electronic health records, and asynchronous virtual anesthesiologist assessment using a store-and-forward approach was performed. Digital patient education was carried out over the Patient Portal mobile application. Results: A total of 40,233 surgical procedures were included, of which 31,259 were from the post-intervention period. During the post-intervention period, no increase in surgical complications was observed, while same-day cancellations decreased from 4.3% to 2.8% of the total procedures (p < 0.001). The overall process time did not increase, despite the rising number of surgical procedures per year. Patient satisfaction improved. The median time to complete anesthesiologist assessment was significantly lower for virtual assessment (4.5 versus 10 min (p < 0.001), signifying estimated time savings of 716 person-hours per year. Anesthesiologists agreed that virtual assessment was more efficient than in-person evaluation, and half of the participants agreed that virtual preoperative care improved their work-life balance and reduced burnout. Conclusions: A digitally enhanced value-based model of preoperative care can improve efficiency and satisfaction metrics, reducing unnecessary costs and potentially improving the quality of care.
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Affiliation(s)
| | - Miguel Ángel Morales Coca
- Information Technology and Systems Department, General Villalba University Hospital, 28040 Madrid, Spain
| | - Marta del Olmo Rodríguez
- Hospital Management, Quirónsalud 4-H Network, 28223 Madrid, Spain
- Clinical and Organizational Innovations Unit (UICO), Quirónsalud 4-H Network, 28223 Madrid, Spain
- Instituto de Investigación Sanitaria-Fundación Jiménez Díaz (IIS-FJD), 28015 Madrid, Spain
| | - Pablo Vigoa
- Anesthesiology Department, General Villalba University Hospital, 28400 Madrid, Spain
| | - Jorge Martínez Gómez
- Anesthesiology Department, General Villalba University Hospital, 28400 Madrid, Spain
| | - Jorge Short Apellaniz
- Hospital Management, Quirónsalud 4-H Network, 28223 Madrid, Spain
- Clinical and Organizational Innovations Unit (UICO), Quirónsalud 4-H Network, 28223 Madrid, Spain
- Instituto de Investigación Sanitaria-Fundación Jiménez Díaz (IIS-FJD), 28015 Madrid, Spain
| | - Catalina Paredes Coronel
- Clinical and Organizational Innovations Unit (UICO), Quirónsalud 4-H Network, 28223 Madrid, Spain
- Instituto de Investigación Sanitaria-Fundación Jiménez Díaz (IIS-FJD), 28015 Madrid, Spain
| | | | - Juan José Serrano
- Information Technology and Systems Department, General Villalba University Hospital, 28040 Madrid, Spain
| | - Javier Arcos
- Clinical and Organizational Innovations Unit (UICO), Quirónsalud 4-H Network, 28223 Madrid, Spain
- Instituto de Investigación Sanitaria-Fundación Jiménez Díaz (IIS-FJD), 28015 Madrid, Spain
- Hospital Management, Fundación Jiménez Díaz University Hospital, 28040 Madrid, Spain
| | | | - Bernadette Pfang
- Clinical and Organizational Innovations Unit (UICO), Quirónsalud 4-H Network, 28223 Madrid, Spain
- Instituto de Investigación Sanitaria-Fundación Jiménez Díaz (IIS-FJD), 28015 Madrid, Spain
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Yang M, Yan Y, Xu Z, Liu H, Ran J, Zheng Y, Cai Z, Liu Z, Gong K. The status and challenges of online consultation service in internet hospitals operated by physical hospitals in China: a large-scale pooled analysis of multicenter data. BMC Health Serv Res 2025; 25:611. [PMID: 40289105 PMCID: PMC12036205 DOI: 10.1186/s12913-025-12787-6] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/09/2024] [Accepted: 04/22/2025] [Indexed: 04/30/2025] Open
Abstract
BACKGROUND While Internet hospitals have rapidly developed as China's dominant digital healthcare model, critical evidence gaps persist regarding operational status and challenges of their core online consultation services. This study aimed to evaluate the current status and challenges of online consultation in Internet hospitals services through large-scale multi-center business data analysis. METHODS Retrospective analysis of 594,695 online consultations (2020-2021) from 30 Internet hospitals across 11 Chinese provinces. Descriptive analyses were conducted on counselee demographics, consultant qualifications, and order informations. A novel five-category consultation classification was applied. Multivariate logistic regression identified the inflencing factors for order, while locally weighted regression (LOESS) modeled workload-response relationships. RESULTS There were 244,678 counselees (median age 29) and 5,781 providers (91.89% doctors) involved. Service are concentrated in pediatrics, obstetrics and gynecology (48.25%). Senior-title providers handled 43.79% consultations but showed reduced completion probability (OR = 0.77). The main types of consultations were re-visit (44.89%) and first visit (34.57%). Temporal patterns revealed peak consultation hours at 10:00 (8.11%) and 16:00 (7.29%), with provider response peaks at 12:00 (5.38%), 16:00 (6.61%), and 21:00 (6.63%), averaging 3.64-hour response delays. Provided medical history (OR = 2.13) could independently increase the response probability, whereas senior title (OR = 0.77) could reduce such probability. Workload-response efficiency transitioned from positive (< 78 orders) to negative correlation (> 1,700 orders), with 27.69% uncompleted orders attributed to consultant factors (75.87%). CONCLUSIONS Even with the increased momentum, the online consultation service still faces many challenges mainly including the relative absence of elderly patients with chronic diseases, personnel qualification issues, the imbalance of service supply and demand, the unfitness of order contents with official regulations, and the insufficient quality control of response rate and timeliness. Comprehensive measures should be carried out to promote the effectiveness of online consultation for better disease prevention and control.
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Affiliation(s)
- Ming Yang
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China
| | - Yiwei Yan
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China
| | - Zhong Xu
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China
| | - Hongli Liu
- College of Public Health, Zhengzhou University, Zhengzhou, 450001, China
| | - Jing Ran
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China
| | - Yingbin Zheng
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China
| | - Zhefeng Cai
- Zoenet Health Company Limited, Xiamen, China
| | | | - Kai Gong
- The First Affiliated Hospital of Xiamen University, School of Medicine, Xiamen University, 10 Shanggu Road, Siming District, Xiamen City, 361003, China.
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Watson JD, Silverman AL, Xia B, Pillai R, Balkrishnan R, Pierce BS, Perrin PB. Development and validation of the telemedicine facilitators scale: A novel measure of telemedicine facilitators and use. J Telemed Telecare 2025:1357633X251333534. [PMID: 40270123 DOI: 10.1177/1357633x251333534] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 04/25/2025]
Abstract
The COVID-19 pandemic resulted in a dramatic increase in the use of telemedicine, with heightened rates of use persisting postpandemic. This change in use created a need for a valid and reliable scale to assess telemedicine use and facilitators impacting its uptake. The current study developed and validated the Telemedicine Facilitators Scale (TFS), a novel measure for assessing facilitators of telemedicine uptake. A sample of 228 physicians completed 13 items for the TFS along with an index of telemedicine use for convergent validity. We conducted two confirmatory factor analysis (CFA) models testing a four-factor structure (Positive Attitudes, Facilitating Infrastructure, Organizational Support, and External Policies) and a bifactor model in which all items loaded onto to a single telemedicine facilitators factor and the previous four factors. Both the four-factor CFA and bifactor models demonstrated acceptable fit for χ2/degrees of freedom, comparative fit index, and incremental fit index. The correlations among subscales showed that each subscale, while related, measured independent constructs. Both the general telemedicine facilitators factor and all four subfactors were positively correlated with telemedicine use, evidencing good convergent validity. Results suggest that the TFS may be used as a four-factor scale, a unidimensional scale, or a scale composed of both an overarching construct and four subconstructs. The TFS represents a useful tool for researchers, clinicians, and healthcare administrators who wish to study, use, or facilitate the use and evolution of telemedicine.
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Affiliation(s)
- Jack D Watson
- Informatics, Decision Enhancement, and Analytic Sciences Center, Salt Lake City Department of Veterans Affairs, Salt Lake City, UT, USA
- Department of Internal Medicine, Division of Epidemiology, University of Utah School of Medicine, Salt Lake City, UT, USA
| | | | - Bridget Xia
- School of Data Science, University of Virginia, Charlottesville, VA, USA
| | - Rea Pillai
- Department of Psychology, University of Virginia, Charlottesville, VA, USA
| | - Rajesh Balkrishnan
- Department of Public Health Sciences, University of Virginia School of Medicine, Charlottesville, VA, USA
| | - Bradford S Pierce
- Department of Psychology, Virginia Commonwealth University, Richmond, VA, USA
| | - Paul B Perrin
- School of Data Science, University of Virginia, Charlottesville, VA, USA
- Department of Psychology, University of Virginia, Charlottesville, VA, USA
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Potluru A, Sokol D, Wernham A. A review of consent policies in dermatological surgery in the UK and the impact of leaner pathways and teledermatology on consent. Clin Exp Dermatol 2025; 50:911-920. [PMID: 39566900 DOI: 10.1093/ced/llae500] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/02/2024] [Revised: 10/07/2024] [Accepted: 11/14/2024] [Indexed: 11/22/2024]
Abstract
Obtaining valid consent is an ethical and legal requirement in clinical practice, ensuring patients are adequately informed about their treatments. Recent updates in consent policies, including General Medical Council guidance, the Patterson Inquiry report, and key legal rulings like Montgomery, emphasize a shift towards patient-centred care and the importance of a comprehensive patient-clinician dialogue. Budget constraints and increasing National Health Service demand have led to the adoption of digital solutions and streamlined pathways, such as teledermatology and direct booking to surgery, potentially compromising the consent process. This review examines the current state of informed consent in UK dermatology, particularly in light of the Montgomery ruling, which requires clinicians to ensure patients are aware of all material risks and alternatives associated with their treatments. The two-stage consent process, involving consent at two distinct points, is advocated to allow patients adequate time for reflection and decision making. However, challenges remain in pathways like one-stop clinics and direct booking for surgery, where limited face-to-face interaction and time constraints can undermine the quality of informed consent. To mitigate these issues, integrating multimedia tools and standardized procedure-specific consent forms can enhance patient comprehension and satisfaction. These tools ensure consistent and clear communication of risks, benefits and alternatives, maintaining robust informed consent amid evolving healthcare delivery models. Sustaining a thorough and individualized dialogue throughout the patient care journey is essential for upholding patient autonomy and shared decision making in dermatological surgery.
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Affiliation(s)
- Aparna Potluru
- Department of Dermatology, Leicester Royal Infirmary, NHS East Midlands, Leicester, UK
| | | | - Aaron Wernham
- Department of Dermatology, Walsall Healthcare NHS Trust, Walsall, UK
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Mills R, Krong R, Kithinji F, Baraitser P. Digital training for self-injectable contraceptives: a feasibility and acceptability pilot study. BMJ SEXUAL & REPRODUCTIVE HEALTH 2025; 51:144-151. [PMID: 39160059 DOI: 10.1136/bmjsrh-2023-202197] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 01/04/2024] [Accepted: 07/18/2024] [Indexed: 08/21/2024]
Abstract
BACKGROUND Self-injectable contraceptives, namely subcutaneous depot medroxyprogesterone acetate 104 mg micronised formulation delivered via uniject system, reduce the need to travel to a facility for contraceptive access, but the initial, in-person, training may be a barrier to starting this method. This article reports on a small, exploratory pilot in Kenya to test the feasibility and acceptability of digital self-injection training. METHODS Participants (n=11) who were currently using injectable contraceptives, intramuscular depot medroxyprogesterone acetate 150 mg injected by a healthcare worker, received digital self-injection training from a trained clinician via a WhatsApp video call. Participants administered a simulated self-injection on a model and an actual self-injection (under supervision) on themselves. The participants' self-injection proficiency, a measure of the feasibility of remote training, was documented using a checklist, and participants were administered a questionnaire about their training experience. The training was observed, and content analysis was used to understand the functionality of training. RESULTS All participants were proficient when performing the self-injection on themselves after receiving the remote training and reported that the training was acceptable. A barrier to training via a video call was lack of access to quality digital devices. Eight training 'lessons learnt' emerged from the training observations. CONCLUSIONS Training participants to administer self-injectable contraceptives via WhatsApp video call was feasible and acceptable. Training lessons learnt offer pragmatic adaptations for communicating about a practical skill via a digital channel. Further research is needed to ascertain the efficacy of digital training for self-injection and feasibility and acceptability for wider groups.
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Affiliation(s)
| | - Rapha Krong
- Research and Evaluation, SH:24 CIC, London, UK
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Neerhut T, McLeod K, Willder S, Harrison B, Mills A, Grills R. Telehealth after lockdown: evaluating a regional urological telehealth service before and after the pandemic. ANZ J Surg 2025; 95:766-772. [PMID: 39996284 DOI: 10.1111/ans.19419] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/04/2024] [Revised: 10/07/2024] [Accepted: 01/16/2025] [Indexed: 02/26/2025]
Abstract
BACKGROUND The COVID-19 pandemic facilitated the rapid uptake of telehealth Australia wide. To date, no studies have analysed patient perceptions of a regional urological telehealth service before and after the pandemic. With over 10 years of experience delivering telehealth to Southwest Victoria, we aim to highlight the benefits, limitations and progress of a regional urological telehealth service. METHODS Regional patients living within Western Victoria who participated in our 2017 survey and continued their urological telehealth consultations throughout 2021-2023 were invited to participate in our 2023 survey. Questions were both short answer and multiple choice. Seventy-eight patients met inclusion criteria, and 42 responses were returned. Data analysis utilized a mixed methods approach. RESULTS Overall patient perceptions were favourable in 2017 and improved throughout the Pandemic. The greatest improvements were seen within the performance areas: overall satisfaction, technological aspects, comprehension and financial benefits. Following the pandemic, the distance patients were prepared to travel for face-to-face reviews decreased and preferences for telehealth compared to face-to-face consultations increased by almost 20%. However thematic analysis revealed loss of personalized care, technological faults, fixed beliefs and unsuitable appointments as limitations of this model of care. CONCLUSION Patients' perspectives of a regional urological telehealth service were overwhelmingly positive highlighting the vital place of urological telehealth in the delivery of equitable urological healthcare to a regional population. Overall, post COVID-19 there were improved patient perceptions of a telehealth service and its role in providing regional patients with the provision of timely, supportive and high-quality urological care.
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Affiliation(s)
- Thomas Neerhut
- Department of Urological Surgery, Barwon Health, Geelong, Victoria, Australia
| | - Kathryn McLeod
- Department of Urological Surgery, Barwon Health, Geelong, Victoria, Australia
- Department of Surgery, School of Medicine, Deakin University, Geelong, Victoria, Australia
- St John of God Health Care, West Coast Urology, Geelong, Victoria, Australia
| | - Stuart Willder
- St John of God Health Care, West Coast Urology, Geelong, Victoria, Australia
- Department of Surgery, Western District Health Service, Hamilton, Australia
| | - Benjamin Harrison
- Department of Interventional Radiology, Barwon Medical Imaging, University Hospital Geelong, Barwon Health, Geelong, Victoria, Australia
| | - Alexander Mills
- Department of Anaesthetics, Warrnambool Base Hospital, Southwest Healthcare, Warrnambool, Victoria, Australia
| | - Richard Grills
- Department of Urological Surgery, Barwon Health, Geelong, Victoria, Australia
- Department of Surgery, School of Medicine, Deakin University, Geelong, Victoria, Australia
- St John of God Health Care, West Coast Urology, Geelong, Victoria, Australia
- Department of Surgery, Western District Health Service, Hamilton, Australia
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Cataldo F, Chang S, Mendoza A, Buchanan G, Van Dam N. Exploring Technical Features to Enhance Control in Videoconferencing Psychotherapy: Quantitative Study on Clinicians' Perspectives. J Med Internet Res 2025; 27:e66904. [PMID: 40168042 PMCID: PMC12000784 DOI: 10.2196/66904] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/25/2024] [Revised: 12/21/2024] [Accepted: 02/19/2025] [Indexed: 04/02/2025] Open
Abstract
BACKGROUND The COVID-19 pandemic required psychologists and other mental health professionals to use videoconferencing platforms. Previous research has highlighted therapists' hesitation toward adopting the medium since they find it hard to establish control over videoconferencing psychotherapy (VCP). An earlier study provided a set of potential features that may help enhance psychologists' control in their videoconference sessions, such as screen control functionality, emergency call functionality, eye contact functionality, zooming in and out functionality, and an interactive interface with other apps and software. OBJECTIVE This study aims to investigate whether introducing technical features might improve clinicians' control over their video sessions. Additionally, it seeks to understand the role of the video in therapists' VCP experience from a technical and relationship point of view. METHODS A total of 121 mental health professionals responded to the survey, but only 86 participants provided complete data. Exploratory Factor Analysis was used to scrutinize the data collected. A total of three factors were identified: (1) "challenges in providing VCP," (2) "features to enhance the therapeutic relationship," and (3) "enhancing control." Path analysis was used to observe the relationship between factors on their own and with adjustment to participants' areas of expertise and year in practice. RESULTS This study highlighted a relationship between the three identified factors. It was found that introducing certain features reduced therapists' challenges in the provision of VCP. Moreover, the additional features provided therapists with enhanced control over their VCP sessions. A path analysis was conducted to investigate the relationships between the factors loaded. The results of the analysis revealed a significant relationship between "challenges in VCP" and "features to enhance the therapeutic relationship" (adjusted beta [Adjβ]=-0.54, 95% CI 0.29-0.79; P<.001) and "features to enhance TR" and "enhancing control" (Adjβ=0.25, 95% CI 0.15-0.35; P<.001). Additionally, a significant positive relationship was found between "features to enhance the therapeutic relationship" and "enhancing control" (Adjβ=0.25, 95% CI 0.15-0.35; P<.001). Furthermore, there was an indirect effect of "challenges in providing VCP" on "enhancing control" (Adjβ=0.13, 95% CI 0.05-0.22; P=.001) mediated by "features to enhance TR." The analysis identified the factor "features to enhance TR" (effect size=0.25) as key for improving clinicians' performance and control. CONCLUSIONS This study demonstrates that technology may help improve therapists' VCP experiences by implementing features that respond to their need for enhanced control. By augmenting therapists' control, clinicians can effectively serve their patients and facilitate successful therapy outcomes. Moreover, this study confirms the video as a third agent that prevents therapists from affecting clients' reality due to technical and relational limits. Additionally, this study supports the general system theory, which allowed for the incorporation of video in our exploration and helped explain its agency in VCP.
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Affiliation(s)
- Francesco Cataldo
- School of Computing and Information System, University of Melbourne, Melbourne, Australia
| | - Shanton Chang
- School of Computing and Information System, University of Melbourne, Melbourne, Australia
| | - Antonette Mendoza
- School of Computing and Information System, University of Melbourne, Melbourne, Australia
| | - George Buchanan
- School of Computing Technologies, Royal Melbourne Institute of Technology University, Melbourne, Australia
| | - Nicholas Van Dam
- Melbourne School of Psychological Sciences, University of Melbourne, Melbourne, Australia
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Muellmann S, De Santis KK, Pohlabeln H, Zeeb H. Use and acceptance of video consultation among adults insured by statutory health insurance providers in Germany: A nationwide online survey. ZEITSCHRIFT FUR EVIDENZ, FORTBILDUNG UND QUALITAT IM GESUNDHEITSWESEN 2025; 193:36-44. [PMID: 39848841 DOI: 10.1016/j.zefq.2024.12.008] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 02/29/2024] [Revised: 12/09/2024] [Accepted: 12/17/2024] [Indexed: 01/25/2025]
Abstract
INTRODUCTION The increasing digitalization of the healthcare system makes it possible to provide medical services using digital technologies without direct patient-provider contact. This study aimed to investigate 1) the use and acceptance of video consultation and 2) factors associated with the use of video consultation. METHODS A cross-sectional online survey was conducted in February 2023. Overall, 20,000 adults insured at a statutory health insurance company in Germany (10,000 users and 10,000 non-users of video consultation) were invited by email to an online survey with 31 items. The items addressed use and acceptance of digital health services with a focus on video consultation, digital health literacy, and sociodemographic characteristics. Data were analyzed using descriptive statistics and factors associated with video consultation use were assessed using binary logistic regression. RESULTS Among the 1,657 participants, 686 were users and 971 were non-users of video consultation. The participants were aged between 18 and 80 years (M ± SD: 44 ± 13 years), 55% were female, 59% reported a medium subjective socioeconomic status and 69% a good to very good health status. Video consultation was predominantly used following physician recommendations (71%) as part of general medical care (50%). The main reasons for using video consultation were time saving (93%) and flexibility in terms of location (87%). Most video consultation users felt well cared-for during video consulting (93%), would use it again (95%), and would recommend it to others (93%). Factors associated with video consultation use were age from 30 to 49 years, high subjective socioeconomic status, high digital health litercay, and very poor to moderate health status. CONCLUSION The acceptance of video consultations in this study was high. Advantages and barriers to offering video consultations from a physician perspective should be investigated to incorporate video consultations in everyday medical practice.
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Affiliation(s)
- Saskia Muellmann
- Department of Prevention and Evaluation, Leibniz Institute for Prevention Research and Epidemiology - BIPS, Bremen, Germany; Leibniz ScienceCampus Digital Public Health Bremen (LSC DiPH), Bremen, Germany.
| | - Karina Karolina De Santis
- Department of Prevention and Evaluation, Leibniz Institute for Prevention Research and Epidemiology - BIPS, Bremen, Germany; Leibniz ScienceCampus Digital Public Health Bremen (LSC DiPH), Bremen, Germany
| | - Hermann Pohlabeln
- Leibniz ScienceCampus Digital Public Health Bremen (LSC DiPH), Bremen, Germany; Department of Biometry and Data Management, Leibniz Institute for Prevention Research and Epidemiology - BIPS, Bremen, Germany
| | - Hajo Zeeb
- Department of Prevention and Evaluation, Leibniz Institute for Prevention Research and Epidemiology - BIPS, Bremen, Germany; Leibniz ScienceCampus Digital Public Health Bremen (LSC DiPH), Bremen, Germany; Faculty of Human and Health Sciences, University of Bremen, Bremen, Germany
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15
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Rettinger L, Aichinger L, Ertelt-Bach V, Huber A, Javorszky SM, Maul L, Putz P, Sargis S, Werner F, Widhalm K, Kuhn S. Best Practice Guide for Reducing Barriers to Video Call-Based Telehealth: Modified Delphi Study Among Health Care Professionals. JMIR Hum Factors 2025; 12:e64079. [PMID: 40138694 PMCID: PMC11982760 DOI: 10.2196/64079] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/08/2024] [Revised: 01/22/2025] [Accepted: 03/03/2025] [Indexed: 03/29/2025] Open
Abstract
BACKGROUND Telehealth has grown, especially during the COVID-19 pandemic, improving access for those in remote or underserved areas. However, its implementation faces technological, practical, and interpersonal barriers. OBJECTIVE The aim of this study was to identify and consolidate best practices for telehealth delivery, specifically for video call sessions, by synthesizing the insights of health care professionals across various disciplines. METHODS We first identified 15 common telehealth barriers from a preceding scoping review. Subsequently, a modified Delphi method was used, involving 9 health care professionals (physiotherapists, speech and language therapists, dietitians, and midwife) with telehealth experience in qualitative interviews and 2 iterative rounds of web-based surveys to form consensus. RESULTS This study addressed 15 telehealth barriers and identified 105 best practices. Among these, 20 are technology-related and 85 concern health care practices. Emphasis was placed on setting up telehealth environments, ensuring safety, building relationships and trust, using nonmanual methods, and enhancing observation and assessment skills. Best practice recommendations for dealing with patients or caregiver skepticism or lack of telehealth-specific knowledge were developed. Further, approaches for unstable networks and privacy and IT security issues were identified. Areas with fewer best practices were the lack of technology skills or technology access, unreliability of hardware and software, increased workload, and a lack of caregiver support. CONCLUSIONS This guide of best practices serves as an actionable resource for health care providers to navigate the complexities of telehealth. Despite a small participant sample and the potential for profession-specific biases, the findings provide a foundation for improving telehealth services and inform future research for its application and education.
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Affiliation(s)
- Lena Rettinger
- Research Center Digital Health and Care, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
- Institute of Digital Medicine, Philipps-University & University Hospital of Giessen and Marburg, Marburg, Germany
| | - Lea Aichinger
- Research Center Digital Health and Care, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Veronika Ertelt-Bach
- Occupational Therapy, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Andreas Huber
- Orthoptics, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Susanne Maria Javorszky
- Logopedics - Phoniatrics - Audiology, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Lukas Maul
- Research Center Digital Health and Care, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Peter Putz
- Research Center Health Sciences, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Sevan Sargis
- Midwifery, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Franz Werner
- Research Center Digital Health and Care, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Klaus Widhalm
- Physiotherapy, FH Campus Wien, University of Applied Sciences Vienna, Vienna, Austria
| | - Sebastian Kuhn
- Institute of Digital Medicine, Philipps-University & University Hospital of Giessen and Marburg, Marburg, Germany
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16
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Wang W, He X, Zhang X, Chu Y, Li C, Chen B, Zhao J. Willingness of healthcare professionals in China to continue participating in and recommend telemedicine post COVID-19 pandemic. Sci Rep 2025; 15:9581. [PMID: 40113805 PMCID: PMC11926116 DOI: 10.1038/s41598-025-93801-z] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/02/2024] [Accepted: 03/10/2025] [Indexed: 03/22/2025] Open
Abstract
Sustained engagement and promotion by healthcare professionals are essential for the advancement of telemedicine. Post coronavirus disease 2019 (COVID-19) pandemic, the preference for in-person care highlights the need for research on healthcare professionals' sustained telemedicine attitudes. This study assessed healthcare professionals' continued willingness to participate in and recommend telemedicine post-pandemic and identified factors influencing their decisions. From September to October 2023, a cross-sectional study was conducted among 560 healthcare professionals, with samples recruited from 230 hospitals across 11 provinces in China using a multi-stage sampling method. Overall, 518 (92.5%) of 560 respondents expressed their willingness to continue participating in telemedicine, and nearly all respondents (93.5%) displayed a willingness to recommend telemedicine to those in need. The results showed that perceived usefulness, subjective norms, patient coverage, and satisfaction were positively associated with healthcare professionals' willingness to continue participating in and recommend telemedicine. Satisfaction and subjective norms play a partial mediating role in the effect of usefulness on willingness to continue participating in and recommend telemedicine. Patient coverage partially mediates relationship between usefulness and willingness to recommend telemedicine. Chinese healthcare professionals exhibited a generally high level of willingness to continue participating in and to recommend telemedicine. To further enhance this willingness, it is essential to improve their perceptions of telemedicine's usefulness, increase their satisfaction with the technology, and emphasize the roles of subjective norms. Moreover, broadening patient access to telemedicine services will be crucial in promoting healthcare professionals' recommendations.
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Affiliation(s)
- Weiyi Wang
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Xianying He
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Xu Zhang
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Yuntian Chu
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Chenchen Li
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Baozhan Chen
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China
| | - Jie Zhao
- National Engineering Laboratory for Internet Medical Systems and Applications, The First Affiliated Hospital of Zhengzhou University, 1 Jianshe Road, Erqi District, Zhengzhou, 450052, Henan, China.
- Shanghai Artificial Intelligence Laboratory, Shanghai, China.
- Institute of Intelligent Medicine, Henan Academy of Innovations in Medical Science, Zhengzhou, China.
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17
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Wetzlmair-Kephart LC, O’Malley A, O’Carroll V. Medical students' and educators' opinions of teleconsultation in practice and undergraduate education: A UK-based mixed-methods study. PLoS One 2025; 20:e0302088. [PMID: 40048463 PMCID: PMC11884699 DOI: 10.1371/journal.pone.0302088] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/26/2024] [Accepted: 01/08/2025] [Indexed: 03/09/2025] Open
Abstract
INTRODUCTION As information and communication technology continues to shape the healthcare landscape, future medical practitioners need to be equipped with skills and competencies that ensure safe, high-quality, and person-centred healthcare in a digitised healthcare system. This study investigated undergraduate medical students' and medical educators' opinions of teleconsultation practice in general and their opinions of teleconsultation education. METHODS This study used a cross-sectional, mixed-methods approach, utilising the additional coverage design to sequence and integrate qualitative and quantitative data. An online questionnaire was sent out to all medical schools in the UK, inviting undergraduate medical students and medical educators to participate. Questionnaire participants were given the opportunity to take part in a qualitative semi-structured interview. Descriptive and correlation analyses and a thematic analysis were conducted. RESULTS A total of 248 participants completed the questionnaire and 23 interviews were conducted. Saving time and the reduced risks of transmitting infectious diseases were identified as common advantages of using teleconsultation. However, concerns about confidentiality and accessibility to services were expressed by students and educators. Eight themes were identified from the thematic analysis. The themes relevant to teleconsultation practice were (1) The benefit of teleconsultations, (2) A second-best option, (3) Patient choice, (4) Teleconsultations differ from in-person interactions, and (5) Impact on the healthcare system. The themes relevant to teleconsultation education were (6) Considerations and reflections on required skills, (7) Learning and teaching content, and (8) The future of teleconsultation education. DISCUSSION The results of this study have implications for both medical practice and education. Patient confidentiality, safety, respecting patients' preferences, and accessibility are important considerations for implementing teleconsultations in practice. Education should focus on assessing the appropriateness of teleconsultations, offering accessible and equal care, and developing skills for effective communication and clinical reasoning. High-quality teleconsultation education can influence teleconsultation practice.
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Affiliation(s)
| | - Andrew O’Malley
- School of Medicine, University of St Andrews, St Andrews, Scotland (United Kingdom)
| | - Veronica O’Carroll
- School of Medicine, University of St Andrews, St Andrews, Scotland (United Kingdom)
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18
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Li B, Watson B, Yung A. When medical consultations are not face-to-face: a pilot study of patient-centred care communication during coronavirus disease 2019. Mhealth 2025; 11:14. [PMID: 40248753 PMCID: PMC12004321 DOI: 10.21037/mhealth-24-59] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 09/08/2024] [Accepted: 12/23/2024] [Indexed: 04/19/2025] Open
Abstract
Background Patient-centred care (PCC) is essential to quality medical consultation. PCC communication refers to how PCC principles are reflected in doctor-patient interactions. Research has shown that a doctor's ability to communicate in a patient-centred manner is positively linked to patient satisfaction and improved health outcomes. However, previous studies have focused mainly on face-to-face communication and less is known about patient perceptions of PCC when medical interactions are not face-to-face such as online medical consultations (OMCs). This pilot study aims to explore patients' perceptions and experiences of OMCs. Methods Participants were recent university graduates from mainland China. Sixty-three participants completed an online questionnaire designed to gauge PCC communication, which included four validated communication measures: (I) patient health willingness to communicate (HWTC); (II) doctors' consultation and relational empathy (CARE); (III) patient perceptions of participation in health consultation (PPP); and (IV) doctors' communication assessment tool (CAST). Participants provided their modality preference when using OMCs. To gain a deeper understanding of quantitative data, two supplementary open-ended questions were included where participants provided feedback on their preferences for using OMCs and discussed the advantages and disadvantages of OMCs. Results Correlational analysis indicated that participants' perceptions of doctors' interpersonal and communication skills significantly correlated with perceived CARE (r=0.813, P<0.01) and with patient participation in health consultations (r=0.632, P<0.01). Supporting the quantitative results, the qualitative findings revealed that while participants appreciated the convenience of OMCs, they also felt that emotional care from doctors was lacking in the online format. Specifically, participants noted that nonverbal cues, rapport building, and other relational aspects were missing, which aligns with the quantitative data linking perceived doctor communication and empathy to patient satisfaction. Conclusions The findings suggest that more emphasis should be placed on training doctors to practice PCC communication in OMCs especially when the interactions are text-based. The results highlight that consideration must also be given to the interpersonal and emotional aspects of care that contribute to patient satisfaction with OMCs. Overall, this pilot study reinforces that PCC communication remains integral to quality medical interactions, regardless of whether they occur face-to-face or through an online format.
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Affiliation(s)
- Biyun Li
- Department of English and Communication, The Hong Kong Polytechnic University, Hong Kong, China
| | - Bernadette Watson
- Department of English and Communication, The Hong Kong Polytechnic University, Hong Kong, China
| | - Amos Yung
- School of Professional and Continuing Education, The University of Hong Kong, Hong Kong, China
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Hwang NK, Yoon TH, Chang MY, Park JS. Dysphagia Rehabilitation Using Digital Technology: A Scoping Review. J Evid Based Med 2025; 18:e70009. [PMID: 40012116 DOI: 10.1111/jebm.70009] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 05/31/2024] [Revised: 10/09/2024] [Accepted: 02/13/2025] [Indexed: 02/28/2025]
Abstract
AIM Digital health technology in swallowing rehabilitation offers personalized exercises, remote monitoring, and real-time feedback, enhancing accessibility and effectiveness of therapy. This scoping review was conducted to summarize what types and features of digital technology-based dysphagia rehabilitation interventions exist, how they are applied in patients with dysphagia, and what the effectiveness and facilitators and barriers to intervention application are. METHODS We searched Medline Complete, Embase, CINAHL, Scopus, and gray literature for articles published between January 2000 and June 2023. We used subheadings and terms related to digital health, dysphagia, and rehabilitation to search for articles. The included studies were mapped according to the types and features, effectiveness, enablers, barriers, and future improvements of swallowing rehabilitation using digital technologies. RESULTS Twenty-five studies met the inclusion criteria. Three types of digital swallowing rehabilitation interventions were identified: home-based rehabilitation using the mHealth app, synchronous telepractice and monitoring, as well as game-based biofeedback and tracking. The included studies reported positive results regarding physiological changes in swallowing function, swallowing performance, and quality of life. Digital unfamiliarity, resources for digital access, and technical issues related to the failure of the mobile device operating system were identified as barriers to the use of digital swallowing rehabilitation technology and future improvements. CONCLUSIONS Digital technology has potential value in dysphagia rehabilitation. In the future, developing various interventions utilizing the advantages of digital technology and conducting additional research to validate their effectiveness is necessary. Additionally, improved digital familiarity, better accessibility, better technology, and management practices will be needed.
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Affiliation(s)
- Na-Kyoung Hwang
- Department of Occupational Therapy, Seoul Metropolitan Bukbu Hospital, Seoul, South Korea
| | - Tae-Hyung Yoon
- Department of Occupational Therapy, Dongseo University, Busan, South Korea
| | - Moon-Young Chang
- Department of Occupational Therapy, Inje University, Gimhae, South Korea
| | - Ji-Su Park
- Research Institute for Korean Medicine, Pusan National University, Yangsan, South Korea
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20
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Shakya P, Deb KS, Ganesh R, Datta A, Verma R, Chadda R. Telepsychiatry in post-pandemic India: A mixed methods exploration of patient perspectives and preferences toward telemedicine versus in-person consultations. Gen Hosp Psychiatry 2025; 93:89-99. [PMID: 39893866 DOI: 10.1016/j.genhosppsych.2025.01.005] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 10/30/2024] [Revised: 12/29/2024] [Accepted: 01/08/2025] [Indexed: 02/04/2025]
Abstract
BACKGROUND Telepsychiatry saw wide acceptance during the COVID-19 pandemic, when traditional healthcare facilities were inaccessible. Post-pandemic, however, user preferences for the service remain uncertain. This study explores user perceptions of telepsychiatry, particularly focusing on those who discontinued its use, to identify factors influencing service satisfaction and barriers to continued use. METHODOLOGY A mixed methods study was conducted on interviews with 165 patients who had utilised telepsychiatry services at a tertiary care teaching hospital in north India. Quantitative data were collected on telepsychiatry dropout rates, and bivariate analyses identified differences between continuing users and discontinuers. Qualitative data were gathered via semi-structured interviews, thematically analysed, and coded to examine personal, illness-related, and socio-environmental determinants of service choice. RESULTS Analysis revealed a telepsychiatry dropout rate of 56.4 %, once physical OPDs became operational. Eight major themes - convenience, cost & time, therapeutic relationship, technological difficulty, service limitation, treatment outcome and privacy, affected telepsychiatry usage. Patients valued telepsychiatry for its convenience and time savings, while challenges such as brief consultations, frequent changes in doctors, and lack of privacy at home or work, prevented continued use. Technological barriers, especially for elderly and rural patients, and higher medication costs at local pharmacies were significant deterrents. CONCLUSION Telepsychiatry service use is dependent on a dynamic interplay between clinical condition, resource availability with user, service quality and available alternatives. Addressing these challenges remain crucial for integrating telepsychiatry into primary healthcare and ensuring its long-term sustainability.
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Affiliation(s)
| | | | - Ragul Ganesh
- Department of Psychiatry, JIPMER, Pondicherry, India
| | - Arnab Datta
- Department of Psychiatry, AIIMS New Delhi, India
| | - Rohit Verma
- Department of Psychiatry, AIIMS New Delhi, India
| | - Rakesh Chadda
- Department of Psychiatry, Amrita Institute of Medical Sciences, Faridabad, India; Department of Psychiatry, National Drug Dependence Treatment Centre, AIIMS, New Delhi, India
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Burlacu A, Brinza C, Horia NN. How the Metaverse Is Shaping the Future of Healthcare Communication: A Tool for Enhancement or a Barrier to Effective Interaction? Cureus 2025; 17:e80742. [PMID: 40248527 PMCID: PMC12003935 DOI: 10.7759/cureus.80742] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 03/17/2025] [Indexed: 04/19/2025] Open
Abstract
The metaverse is emerging as a transformative force in healthcare communication, integrating virtual reality (VR), augmented reality (AR), artificial intelligence (AI), and extended reality to enhance doctor-patient interactions, interprofessional collaboration, medical education, and surgical planning. By providing immersive, interactive, and data-driven environments, the metaverse could facilitate real-time consultations, remote surgical assistance, and simulation-based training, overcoming traditional geographical and logistical barriers. Despite these advancements, skepticism persists regarding the metaverse's true benefit in fostering meaningful human interaction. Some critics argue that virtual interfaces risk alienating communication, eroding the depth of doctor-patient relationships rather than strengthening them. The concern remains that digital mediation might replace rather than enhance human presence, diminishing the nuances of empathy and trust inherent in face-to-face interactions. Economic constraints, technological disparities, and the potential reduction in direct human interaction can complicate widespread adoption. Some perspectives suggest that, if strategically implemented, the metaverse could foster a more human, authentic, and profound doctor-patient relationship by reducing administrative burdens and allowing physicians to focus more on patient care. While the metaverse holds promise for revolutionizing digital healthcare, its long-term success depends on responsible implementation, equitable access, and strategic integration into existing healthcare frameworks. In this paper, we aim to critically evaluate both sides of this debate, synthesizing existing evidence to clarify the role of the metaverse in future healthcare communication.
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Affiliation(s)
- Alexandru Burlacu
- Cardiology, Faculty of Medicine, Grigore T. Popa University of Medicine and Pharmacy, Iași, ROU
- Cardiology, Prof. Dr. George I.M. Georgescu Institute of Cardiovascular Diseases, Iași, ROU
| | - Crischentian Brinza
- Cardiology, Faculty of Medicine, Grigore T. Popa University of Medicine and Pharmacy, Iași, ROU
| | - Nicolae Nichifor Horia
- Orthodox Theology, Faculty of Orthodox Theology, Alexandru Ioan Cuza University, Iași, ROU
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Armelin JM, da Silva MJG, Molina ARDA, Ferreira SADA, de Paz VMQ, Andrade LP, Ansai JH, Gomes GADO. Adherence to a telehealth program for older adults with dementia and their caregivers: A mixed-methods study. Geriatr Nurs 2025; 62:13-18. [PMID: 39826332 DOI: 10.1016/j.gerinurse.2024.12.015] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/19/2024] [Revised: 11/06/2024] [Accepted: 12/18/2024] [Indexed: 01/22/2025]
Abstract
The objectives were to analyze the association between the cognitive performance of older adults/caregivers, adherence to a telehealth program and investigate reasons for dropouts, retention and adherence. A mixed-methods study was conducted involving 41 older adults diagnosed with dementia who participated in a 12-week telehealth program that offered physical exercises for the older adults and psychoeducation for the caregivers. Cognitive performance, adherence rates, benefits and reasons for withdrawal, retention and adherence were determined with the aid of questionnaires, field records, and focus groups. No significant association was found between the adherence rate and cognitive performance. The main reason for dropouts was the occurrence of illness during the intervention. The reasons for adherence were the convenience of the online program and the fact that the program was free of cost. The benefits were improvements in the wellbeing, mood of the older adults and the mitigation of progressive symptoms of dementia.
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Affiliation(s)
- Júlia Maria Armelin
- Department of Gerontology, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Maria Jasmine Gomes da Silva
- Department of Physiotherapy, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Andrea Rodrigues de Amorim Molina
- Department of Physiotherapy, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Samara Aline de Assis Ferreira
- Department of Gerontology, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Victor Matheus Queiroz de Paz
- Department of Gerontology, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Larissa Pires Andrade
- Department of Physiotherapy, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Juliana Hotta Ansai
- Department of Gerontology, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil
| | - Grace Angélica de Oliveira Gomes
- Department of Gerontology, Federal University of São Carlos, Rodovia Washington Luiz, km 235, 13565-905, São Carlos, São Paulo, Brazil.
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Zhao T, Tang C, Ma J, Yan H, Su X, Zhong X, Wang H. User Personas for eHealth Regarding the Self-Management of Depressive Symptoms in People Living With HIV: Mixed Methods Study. J Med Internet Res 2025; 27:e56289. [PMID: 39960763 PMCID: PMC11888057 DOI: 10.2196/56289] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/12/2024] [Revised: 11/30/2024] [Accepted: 12/22/2024] [Indexed: 03/10/2025] Open
Abstract
BACKGROUND eHealth has enormous potential to support the self-management of depressive symptoms in people living with HIV. However, a lack of personalization is an important barrier to user engagement with eHealth. According to goal-directed design, personalized eHealth requires the identification of user personas before concrete design to understand the goals and needs of different users. OBJECTIVE This study aimed to identify user personas for eHealth regarding the self-management of depressive symptoms in people living with HIV and explore the goals and needs of different user personas for future eHealth. METHODS We used an explanatory sequential mixed methods design at the First Hospital of Changsha City, Hunan Province, China, from April to October 2022. In the quantitative phase, 572 people living with HIV completed validated questionnaires with questions related to demographics, self-efficacy, self-management abilities of depressive symptoms, and eHealth literacy. Latent profile analysis was performed to identify different user personas. In the qualitative phase, 43 one-to-one semistructured interviews across different user personas were conducted, transcribed verbatim, and analyzed using conventional content analysis. The findings from both phases were integrated during the interpretation phase. RESULTS Three types of user personas could be identified, including "high-level self-managers" (254/572, 44.4%), "medium-level self-managers" (283/572, 49.5%), and "low-level self-managers" (35/572, 6.1%). High-level self-managers had relatively high levels of self-efficacy, self-management abilities of depressive symptoms, and eHealth literacy. High-level self-managers had a positive attitude toward using eHealth for the self-management of depressive symptoms and desired access to self-management support for depressive symptoms from eHealth with high usability. Medium-level self-managers had relatively medium levels of self-efficacy, self-management abilities of depressive symptoms, and eHealth literacy. Medium-level self-managers felt burdened by using eHealth for the self-management of depressive symptoms and preferred to access self-management support for HIV from eHealth with privacy. Low-level self-managers had relatively low levels of self-efficacy, self-management abilities of depressive symptoms, and eHealth literacy. Low-level self-managers had an acceptable attitude toward using eHealth for the self-management of depressive symptoms and desired access to professional guidance from eHealth with privacy and no cost ("free of charge"). CONCLUSIONS The 3 user personas shed light on the possibility of personalized eHealth to support the self-management of depressive symptoms in different people living with HIV. Further research is needed to examine the generalizability of the user personas across study sites.
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Affiliation(s)
- Ting Zhao
- Xiangya School of Nursing, Central South University, Changsha, China
| | - Chulei Tang
- School of Nursing, Nanjing Medical University, Nanjing, China
| | - Jun Ma
- Xiangya School of Nursing, Central South University, Changsha, China
| | - Huang Yan
- Nursing Department, The Third Xiangya Hospital, Central South University, Changsha, China
| | - Xinyi Su
- Xiangya School of Nursing, Central South University, Changsha, China
| | - Xueyuan Zhong
- Xiangya School of Nursing, Central South University, Changsha, China
| | - Honghong Wang
- Xiangya School of Nursing, Central South University, Changsha, China
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24
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Aldakhil R, Greenfield G, Lammila-Escalera E, Laranjo L, Hayhoe BWJ, Majeed A, Neves AL. The Impact of Virtual Consultations on Quality of Care for Patients With Type 2 Diabetes: A Systematic Review and Meta-Analysis. J Diabetes Sci Technol 2025:19322968251316585. [PMID: 39960237 PMCID: PMC11833803 DOI: 10.1177/19322968251316585] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 02/20/2025]
Abstract
BACKGROUND Virtual consultations (VC) have transformed healthcare delivery, offering a convenient and effective way to manage chronic conditions such as Type 2 Diabetes (T2D). This systematic review and meta-analysis evaluated the impact of VC on the quality of care provided to patients with T2D, mapping it across the six domains of the US National Academy of Medicine (NAM) quality-of-care framework (ie, effectiveness, efficiency, patient-centeredness, timeliness, safety, and equity). METHODS A systematic search was conducted in PubMed/MEDLINE, Cochrane, Embase, CINAHL, and Web of Science for the period between January 2010 and December 2024. Eligible studies involved adult T2D patients, evaluated synchronous VCs, and reported outcomes relevant to NAM quality domains. Two independent reviewers performed screening, and studies were assessed using the Mixed Methods Appraisal Tool (MMAT). A narrative synthesis was conducted for each quality domain, and a meta-analysis of HbA1c levels was performed using random-effects models. RESULTS In total, 15 studies involving 821 014 participants were included. VCs were comparable with face-to-face care in effectiveness, efficiency, patient-centeredness, and timeliness, with improvements in accessibility and patient satisfaction. Mixed results were found for safety due to limitations in physical assessments, and for equity, with older adults and those with lower digital literacy facing more challenges. The meta-analysis showed no significant difference in HbA1c reduction between VCs and face-to-face (standardized mean difference [SMD] = -0.31, 95% confidence interval [CI]: -0.71 to 0.09, P = 0.12). CONCLUSION VCs offer a promising alternative to in-person care, but addressing digital disparities and improving access for older adults are essential for maximizing VC potential.
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Affiliation(s)
- Reham Aldakhil
- Department of Primary Care and Public Health, Imperial College London, London, UK
| | - Geva Greenfield
- Department of Primary Care and Public Health, Imperial College London, London, UK
| | | | - Liliana Laranjo
- Westmead Applied Research Centre, Faculty of Medicine and Health, The University of Sydney, Sydney, NSW, Australia
| | | | - Azeem Majeed
- Department of Primary Care and Public Health, Imperial College London, London, UK
| | - Ana Luísa Neves
- Department of Primary Care and Public Health, Imperial College London, London, UK
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25
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Bikorimana L, Estrada EH, Niyigena A, Riviello R, Kateera F, Hedt-Gauthier B, Cubaka VK. Acceptability of telemedicine for early surgical site infection diagnosis after cesarean delivery in rural Rwanda: a qualitative study. Matern Health Neonatol Perinatol 2025; 11:3. [PMID: 39905451 DOI: 10.1186/s40748-024-00200-9] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 03/27/2024] [Accepted: 12/21/2024] [Indexed: 02/06/2025] Open
Abstract
BACKGROUND Telemedicine interventions, while promising for enhancing healthcare access, require an evaluation of feasibility and acceptability to inform field implementation. This qualitative study explored the acceptability of a telemedicine intervention in which surgical incision photos taken by community health workers (CHWs) were sent to hospital-based general practitioners to diagnose surgical site infections (SSIs) following cesarean section in rural Rwanda. As the study timeline coincided with the beginning of the COVID-19 pandemic we additionally asked about their perceptions of telemedicine in this context . METHODS We conducted qualitative, semi-structured in-depth interviews in Kinyarwanda among 26 individuals (14 women and 12 CHWs) who participated in the telemedicine intervention. The interviews were transcribed verbatim and translated into English. Thematic analysis was applied and parallel inductive coding was used to develop English and Kinyarwanda codebooks. These were consolidated into a master codebook for final coding. RESULTS All women and CHWs found the photo-based telemedicine program acceptable, though some concerns were raised. One woman voiced concerns about the reliability of photos in detecting SSIs compared to in-person visits. Women and CHWs reported perceived faster healing associated with the intervention, enhanced access to postoperative care from home, and cost savings as notable benefits of the telemedicine program. Trust in CHWs emerged as a critical factor for community acceptance. While one CHW expressed reservations about implementing the intervention during COVID-19, the majority of CHWs and patients indicated strong acceptance, with some even preferring it. CONCLUSION These findings highlight the acceptance - from both caregivers and patients - of the photo-based telemedicine intervention in a resource-limited context, even amid crises like the COVID-19 pandemic. This acceptance was reinforced with recognized benefits, with trust in CHWs serving as a crucial factor. These insights can inform the development of telemedicine interventions in similar settings.
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Affiliation(s)
| | - Eve Hiyori Estrada
- Department of Global Health and Social Medicine, Harvard Medical School, Boston, MA, USA
| | | | - Robert Riviello
- Department of Global Health and Social Medicine, Harvard Medical School, Boston, MA, USA
- Program in Global Surgery and Social Change, Harvard Medical School, Boston, MA, USA
- Center for Surgery and Public Health, Brigham and Women's Hospital, Boston, MA, USA
| | | | - Bethany Hedt-Gauthier
- Department of Global Health and Social Medicine, Harvard Medical School, Boston, MA, USA
- Program in Global Surgery and Social Change, Harvard Medical School, Boston, MA, USA
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Clark JM, Smith BJ, Juusola JL, Kumar RB. Long-Term Weight Loss Outcomes in a Virtual Weight Care Clinic Prescribing a Broad Range of Medications Alongside Behavior Change. Obes Sci Pract 2025; 11:e70036. [PMID: 39790443 PMCID: PMC11711220 DOI: 10.1002/osp4.70036] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/14/2024] [Revised: 11/22/2024] [Accepted: 12/16/2024] [Indexed: 01/12/2025] Open
Abstract
Background Virtually-delivered obesity care has the potential to increase access to weight loss interventions at scale. While there is ample literature assessing various weight loss interventions, studies specifically demonstrating outcomes of commercial programs offering antiobesity medications in virtual care settings are lacking. Methods This retrospective cohort study assessed the weight loss outcomes of 66,094 participants in a virtual weight care program that prescribes antiobesity medications alongside a digital behavior change program. Outcomes included the primary endpoint of percent weight loss at 12 months, as well as absolute change in body weight, change in body mass index (BMI), categorical weight loss at three, six, and 12 months, and stratifications by program engagement and medication type (first vs. second generation antiobesity medications). Results At program enrollment, members were on average 42.6 years old and 91.5% female, with a BMI of 36.0 kg/m2. At 12 months, the mean percent weight loss was 8.0%, with weight loss increasing over time from 2.9 kg (SD = 3.7, Cohen's d = 0.8) at 3 months, to 5.8 kg (SD = 6.1, Cohen's d = 0.9) at 6 months, to 8.0 kg (SD = 8.7, Cohen's d = 0.9) at 12 months (p < 0.001 for all time points). At 12 months, 64.2% had achieved ≥ 5% weight loss. Weight loss outcomes increased with program engagement. At 12 months, those engaging at least once weekly lost 10.0% of body weight, while those logging weight at least weekly lost 12.0%. Conclusion This study provides real-world evidence that users of a virtual commercial weight care clinic who were prescribed antiobesity medications achieved clinically significant weight loss at six and 12 months. These findings support the value of virtual platforms in efficiently scaling access to high-quality weight care.
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Affiliation(s)
| | | | | | - Rekha B. Kumar
- Found Health, Inc.AustinTexasUSA
- Weill Cornell Medical CollegeNew YorkNew YorkUSA
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27
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Ko D, Singh N, Saczynski J. Factors Influencing Telehealth Satisfaction Among Liver and Kidney Transplant Recipients. Clin Nurs Res 2025; 34:79-85. [PMID: 39800871 PMCID: PMC11789423 DOI: 10.1177/10547738241309703] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/04/2025]
Abstract
Solid organ transplant (SOT) recipients now have widespread access to telehealth, but the factors influencing their satisfaction still need to be understood. This cross-sectional study explored potential contributors to telehealth satisfaction among SOT recipients, including liver, kidney, and simultaneous liver-kidney recipients. A total of 136 adult SOT recipients completed an online survey. The survey assessed telehealth satisfaction, previous telehealth experiences, including confidence levels and the need for assistance from others, electronic health literacy (eHealth literacy), perceived physical and mental health status, and cognitive function, along with demographic and clinical characteristics. The multivariate regression backward selection method was used to identify potential factors contributing to telehealth satisfaction. Participants had a mean age of 60.1 years (standard deviation [SD] = 10.5) and were, on average, 92 months post-transplant (SD = 99.9). The mean telehealth satisfaction score was 5.3 out of 7 (SD = 1.2), indicating positive satisfaction with telehealth. However, lower telehealth satisfaction was associated with poor confidence in communicating with providers via telehealth, lower eHealth literacy, better perceived cognitive function, and a prolonged time since SOT (adjusted R2 = 0.49). SOT recipients who perceive vulnerability in online technology, report better perceived cognitive function, and are farther out from their SOT may exhibit lower satisfaction with telehealth. When considering telehealth for transplant care, clinicians should prioritize addressing the specific concerns and challenges of SOT recipients who may perceive telehealth unfavorably.
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Affiliation(s)
- Dami Ko
- Northeastern University, Boston, MA, USA
| | - Neha Singh
- Northeastern University, Boston, MA, USA
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28
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Frankowska A, Walkowiak MP, Walkowiak D. Telemedicine's Hesitant Reception Among Digital Natives: A Cluster Analysis of Polish Students' Attitudes. Telemed J E Health 2025; 31:167-175. [PMID: 39247982 DOI: 10.1089/tmj.2024.0296] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 09/10/2024] Open
Abstract
Objective: As digital natives appear to be the most suitable target group for technological innovations, we tested this notion by analyzing their attitude toward the implementation of telemedicine in Poland. Methods: An online survey was conducted from April to October 2021, yielding responses from 475 university students on their experience with teleconsultations, which are an essential part of telemedicine. Satisfaction-related questions were used to perform cluster analysis, and subsequently, clusters were compared based on significant differences in responses including sociodemographic and utilization patterns. Open-ended questions were analyzed to further gauge the rationale behind the demonstrated attitude. Results: The responses were polarized. In the cluster analysis, on one side were the "Skeptics" and "Enemies," who shared negative opinions on professionalism and convenience, differing only in their assessment of intangible skills. On the other side were the "Enthusiasts," who were satisfied in all categories; the "Indifferent," who lacked strong opinions; and the "Time-pressed," who, while openly admitting its drawbacks, were highly likely to continue using it due to its time-saving potential. Recurring concerns in open-ended questions focused on unreliable diagnoses and uncooperative administrative personnel. Conclusions: The reception was polarized. The split in answers suggests that administrative problems were limited to some providers, indicating they should be possible to overcome. There is a clear pattern that telemedicine is seen as an incomplete service. However, many would happily continue to use it due to its convenience and time-saving benefits.
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Affiliation(s)
- Anna Frankowska
- Department of Organization and Management in Healthcare, Poznan University of Medical Sciences, Poznań, Poland
| | - Marcin Piotr Walkowiak
- Department of Preventive Medicine, Poznan University of Medical Sciences, Poznań, Poland
| | - Dariusz Walkowiak
- Department of Organization and Management in Healthcare, Poznan University of Medical Sciences, Poznań, Poland
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29
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Hoosain R, Abdoola S, Krüger E, Pillay B. How I experienced tele-intervention: Qualitative insights from persons who stutter. SOUTH AFRICAN JOURNAL OF COMMUNICATION DISORDERS 2025; 72:e1-e9. [PMID: 39935169 PMCID: PMC11830844 DOI: 10.4102/sajcd.v72i1.1068] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/17/2024] [Revised: 10/30/2024] [Accepted: 10/31/2024] [Indexed: 02/13/2025] Open
Abstract
BACKGROUND Tele-intervention gained popularity, during the coronavirus disease 2019 (COVID-19) pandemic, prompting healthcare providers to adapt to remote service delivery. Research about stuttering treatment via tele-intervention in South Africa is limited. Speech-language therapists (SLTs) require further insights to deliver a well-supported approach for treatment of stuttering using tele-intervention, despite limitations such as technological disruptions, including loadshedding, that impact service reliability. OBJECTIVES The study aims to explore clients' experiences with tele-intervention for stuttering therapy, and to provide recommendations to improve service delivery. METHOD Semi-structured interviews were conducted with 11 persons who stutter (PWS) recruited through purposive sampling. Written informed consent was obtained from all participants with experience in both tele-intervention and in-person treatment. Inductive thematic analysis supplemented by descriptive statistics was used to identify patterns and trends. RESULTS Four main themes emerged: (1) User experiences and factors shaping perceptions of tele-intervention; (2) technical infrastructure: barriers and facilitators; (3) financial and access considerations and (4) in-person treatment experience compared to tele-intervention user experience. Likert scale ratings indicated no considerable difference in preferences between tele-intervention and in-person treatment. CONCLUSION Participants' diverse experiences highlighted tele-intervention's benefits and challenges for stuttering therapy. While limitations exist, findings inform service enhancement in South Africa, emphasising the importance of users' perspectives in tele-intervention design.Contribution: Insights from PWS can be used in informing clinical practice, aiding SLTs in meeting the needs of PWS and guiding best practice. Tele-intervention should be integrated into a hybrid intervention model that PWS prefer.
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Affiliation(s)
- Raadhiyah Hoosain
- Department of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, Pretoria.
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30
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Schürmann F, Westmattelmann D, Schewe G. Factors Influencing Telemedicine Adoption Among Health Care Professionals: Qualitative Interview Study. JMIR Form Res 2025; 9:e54777. [PMID: 39869885 PMCID: PMC11811669 DOI: 10.2196/54777] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/21/2023] [Revised: 10/01/2024] [Accepted: 12/01/2024] [Indexed: 01/29/2025] Open
Abstract
BACKGROUND Telemedicine is transforming health care by enabling remote diagnosis, consultation, and treatment. Despite rapid adoption during the COVID-19 pandemic, telemedicine uptake among health care professionals (HCPs) remains inconsistent due to perceived risks and lack of tailored policies. Existing studies focus on patient perspectives or general adoption factors, neglecting the complex interplay of contextual variables and trust constructs influencing HCPs' telemedicine adoption. This gap highlights the need for a framework integrating risks, benefits, and trust in telemedicine adoption, while addressing health care's unique dynamics. OBJECTIVE This study aimed to adapt and extend the extended valence framework (EVF) to telemedicine, deconstructing factors driving adoption from an HCP perspective. Specifically, it investigated the nuanced roles of perceived risks, benefits, and trust referents (eg, technology, treatment, technology provider, and patient) in shaping behavioral intentions, while integrating contextual factors. METHODS We used a qualitative research design involving semistructured interviews with 14 HCPs experienced in offering video consultations. The interview data were analyzed with deductive and inductive coding based on the EVF. Two coders conducted the coding process independently, achieving an intercoder reliability of 86.14%. The qualitative content analysis aimed to uncover the nuanced perspectives of HCPs, identifying key risk and benefit dimensions and trust referents relevant to telemedicine adoption. RESULTS The study reveals the complex considerations HCPs have when adopting telemedicine. Perceived risks were multidimensional, including performance risks such as treatment limitations (mentioned by 7/14, 50% of the participants) and reliance on technical proficiency of patients (5/14, 36%), privacy risks related to data security (10/14, 71%), and time and financial risks associated with training (7/14, 50%) and equipment costs (4/14, 29%). Perceived benefits encompassed convenience through reduced travel time (5/14, 36%), improved care quality due to higher accessibility (8/14, 57%), and operational efficiency (7/14, 50%). Trust referents played a pivotal role; trust in technology was linked to functionality (6/14, 43%) and reliability (5/14, 36%), while trust in treatment depended on effective collaboration (9/14, 64%). Transparency emerged as a critical antecedent of trust across different referents, comprising disclosure, clarity, and accuracy. In addition, the study highlighted the importance of context-specific variables such as symptom characteristics (10/14, 71%) and prior professional experience with telemedicine (11/14, 79%). CONCLUSIONS This study expands the EVF for telemedicine, providing a framework integrating multidimensional risks, benefits, trust, and contextual factors. It advances theory by decomposing trust referents and transparency into actionable subdimensions and emphasizing context-specific variables. Practically, the findings guide stakeholders: policy makers should prioritize transparent regulations and data security, health care organizations should provide training and support for HCPs, and technology developers must design telemedicine solutions aligning with trust and usability needs. This understanding equips health care to address barriers, optimize adoption, and leverage telemedicine's potential for sustainable clinical integration.
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Affiliation(s)
- Fiona Schürmann
- Center for Management, University of Münster, Münster, Germany
| | | | - Gerhard Schewe
- Center for Management, University of Münster, Münster, Germany
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Segal JB, Yanek L, Jager L, Okoli E, Hatef E, Dada M, Frick KD. Higher Percentage of Virtual Primary Care Associated With Minimal Differences in Achievement of Quality Metrics. Med Care 2025; 63:70-76. [PMID: 39531202 DOI: 10.1097/mlr.0000000000002094] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2024]
Abstract
OBJECTIVE To test the impact of virtual care usage on quality metrics used for performance measurement. BACKGROUND Virtual care improves access to primary care; however, the quality of care must not be adversely impacted by its use. METHODS This is a mixed-design etiologic study using data from patients receiving primary care in a large, regional health system from January 2020 through December 2021. Eligible patients had at least one primary care contact. Eligible physicians had 10 or more patient contacts. The quartile of virtual visits per physician per month is calculated as the percentage of total visits conducted by phone or video (Q1 is the lowest). Six metrics used for value-based reimbursement were chosen for modeling with generalized linear mixed models. RESULTS The data included 200,090 patients of 683 physicians in 42 clinics over 24 months. Virtual care usage peaked in April 2020 at 78% and then stabilized at 18%. The blood pressure metric was met in 66% (95% CI: 63%-69%) of physician months in Q1 and 65% (95% CI: 63%-68%) in Q4 ( P = 0.003). The hemoglobin A1c metric was met in 73% (95% CI: 70%-76%) of physician months in Q1 and 72% (95% CI: 69%-75%) in Q4, not a significant difference. Breast cancer screening completion and colon cancer screening completion did not differ across virtual care quartiles. Medicare annual wellness visits were completed in 55% (95% CI: 50%-60%) of Q1 physician months and 54% in each of Q2, Q3, and Q4 ( P < 0.0001). CONCLUSIONS Some quality metrics were modestly impacted by high virtual primary care usage; the absolute differences in rates were small. This may provide reassurance to physicians and their health systems that telemedicine use may not adversely impact quality metrics.
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Affiliation(s)
- Jodi B Segal
- Department of Medicine, School of Medicine, Johns Hopkins University, Baltimore, MD
| | - Lisa Yanek
- Department of Medicine, School of Medicine, Johns Hopkins University, Baltimore, MD
| | - Leah Jager
- Department of Biostatistics, Bloomberg School of Public Health, Johns Hopkins University, Baltimore, MD
- Department of Statistics, University of Washington, Seattle, WA
| | - Ebele Okoli
- Department of Health Policy and Management, Bloomberg School of Public Health, Johns Hopkins University, Baltimore, MD
| | - Elham Hatef
- Department of Medicine, School of Medicine, Johns Hopkins University, Baltimore, MD
| | - Maqbool Dada
- Department of Operations Management and Business Analytics, Carey Business School, Johns Hopkins University, Baltimore, MD
| | - K Davina Frick
- Department of Health Policy and Management, Bloomberg School of Public Health, Johns Hopkins University, Baltimore, MD
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Angelovská O, Dobiášová K, Těšinová JK. Pandemic COVID-19 as a challenge for telemedicine in the Czech Republic. Int J Health Plann Manage 2025; 40:271-286. [PMID: 39497023 PMCID: PMC11704822 DOI: 10.1002/hpm.3863] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/02/2023] [Revised: 06/24/2024] [Accepted: 10/10/2024] [Indexed: 11/06/2024] Open
Abstract
The COVID-19 Pandemic contributed to accelerating the process of using information and communication technologies and digital technologies in healthcare management and delivery within healthcare systems. At that time, the Czech healthcare system faced the same problems as other European systems and struggled with a temporary limitation of direct provision of healthcare services. It was solved by switching to telemedicine. The Czech healthcare system used telemedicine to a minimal extent until then. Despite adopting the law on healthcare digitisation, it is still one of the countries with a lower level of digitisation of healthcare processes. The article presents the results of an exploratory expert investigation focused on the implementation and development of telemedicine in the Czech Republic. The conducted research aimed to identify problems related to the implementation of telemedicine in practice, place them in the broader framework of the healthcare system and structure them, propose possible solutions, and identify the future challenges of telemedicine in the Czech Republic. We based our study on the results of a three-phase QUAL-QUAN-QUAL research. Data collection in the first phase took the form of individual semi-structured interviews with patients (25) with practical experience in the field of telemedicine, followed by the second quantitative phase of the questionnaire survey with patients (650). The third qualitative phase included semi-structured interviews with experts (17) with practical experience in telemedicine. The introduction and expansion of telemedicine require several fundamental changes. These include adjustments to the legislative environment and changes to the technological infrastructure, organisation of care and work. Several barriers have been identified at the healthcare system level, healthcare providers, healthcare professionals and patients.
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Affiliation(s)
- Olga Angelovská
- First Faculty of MedicineInstitute of Public Health and Medical LawCharles UniversityPrahaCzech Republic
| | - Karolína Dobiášová
- First Faculty of MedicineInstitute of Public Health and Medical LawCharles UniversityPrahaCzech Republic
| | - Jolana Kopsa Těšinová
- First Faculty of MedicineInstitute of Public Health and Medical LawCharles UniversityPrahaCzech Republic
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Ukke GG, Boyle JA, Reja A, Lee WK, Chen M, Ko MSM, Alycia C, Kwon J, Lim S. A Systematic Review and Meta-Analysis of Type 2 Diabetes Prevention Through Lifestyle Interventions in Women with a History of Gestational Diabetes-A Summary of Participant and Intervention Characteristics. Nutrients 2024; 16:4413. [PMID: 39771034 PMCID: PMC11679762 DOI: 10.3390/nu16244413] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/03/2024] [Revised: 12/18/2024] [Accepted: 12/19/2024] [Indexed: 01/11/2025] Open
Abstract
Objectives: We aimed to review the effect of lifestyle interventions in women with a history of gestational diabetes mellitus (GDM) based on the participants and intervention characteristics. Methods: We systematically searched seven databases for RCTs of lifestyle interventions published up to 24 July 2024. We included 30 studies that reported the incidence of type 2 diabetes mellitus (T2DM) or body weight. A random effects model was used to calculate the relative risk and mean difference with a 95% confidence interval. Subgroup analyses were conducted for participants' characteristics (age, body mass index (BMI)) and intervention characteristics according to the Template for Intervention Description and Replication (TIDieR). Results: A greater T2DM risk reduction was seen in trials that started within one year postpartum, in participants with a mean baseline BMI of 30 kg/m2 or more, or based on behavioral change theory. For body weight reduction, studies on participants with a mean baseline BMI of 25 kg/m2 or more or ones that included electronic/mobile delivery (text message, web, phone call) were more effective. Conclusions: Diabetes prevention trials in women with a history of GDM are more effective when commencing within one year postpartum, underpinned by behavior change theory, and in participants with overweight or obesity.
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Affiliation(s)
- Gebresilasea Gendisha Ukke
- Health Systems and Equity, Eastern Health Clinical School, Monash University, Level 2, 5 Arnold Street, Box Hill, VIC 3128, Australia; (G.G.U.); (J.A.B.)
| | - Jacqueline A. Boyle
- Health Systems and Equity, Eastern Health Clinical School, Monash University, Level 2, 5 Arnold Street, Box Hill, VIC 3128, Australia; (G.G.U.); (J.A.B.)
| | - Ahmed Reja
- School of Medicine, College of Health Sciences, Addis Ababa University, Addis Ababa 9086, Ethiopia;
| | - Wai Kit Lee
- Singapore Health Services, 31 Third Hospital Avenue, Singapore 168753, Singapore; (W.K.L.); (M.S.M.K.)
| | - Mingling Chen
- Monash Centre for Health Research and Implementation, Monash University, Level 1, 43-51 Kanooka Grove, Clayton, VIC 3168, Australia;
- Department of Endocrine and Metabolic Diseases, Shanghai Institute of Endocrine and Metabolic Diseases, Ruijin Hospital, Shanghai Jiao Tong University School of Medicine, 197 Ruijin 2nd Road, Shanghai 200025, China
- Shanghai National Clinical Research Centre for Metabolic Diseases, Key Laboratory for Endocrine and Metabolic Diseases of the National Health Commission of the PR China, Shanghai Key Laboratory for Endocrine Tumor, Ruijin Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai 200025, China
| | - Michelle Shi Min Ko
- Singapore Health Services, 31 Third Hospital Avenue, Singapore 168753, Singapore; (W.K.L.); (M.S.M.K.)
| | - Chelsea Alycia
- Faculty of Medicine, Nursing and Health Sciences, Monash University, 264 Ferntree Gully Rd, 14, Notting Hill, VIC 3168, Australia;
| | - Jane Kwon
- Diabetes Victoria, Suite G01/15-31 Pelham St., Carlton, VIC 3053, Australia;
| | - Siew Lim
- Health Systems and Equity, Eastern Health Clinical School, Monash University, Level 2, 5 Arnold Street, Box Hill, VIC 3128, Australia; (G.G.U.); (J.A.B.)
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Kaur-Gill S, Drummond DK, Zhang J, Butcher R, Eggly S, Schifferdecker K, Brooks GA, Murray GF, Kapadia NS, Hanson LC, Barnato AE. "I didn't go into medicine just to be on the phone": Emotional Expression as Sacrosanct During Derious Illness Patient-Physician Advanced Cancer Care Communication During the COVID-19 Pandemic. HEALTH COMMUNICATION 2024:1-13. [PMID: 39663994 DOI: 10.1080/10410236.2024.2438338] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/13/2024]
Abstract
Guided by communication accommodation theory, we studied 27 physician reports of patient-physician advanced cancer communication during the COVID-19 pandemic. Advanced cancer communication requires recognizing patients' psychosocial states and collaboratively engaging patients empathetically to develop the shared understanding necessary to guide decision-making. However, physicians found their communication underaccommodated, stemming from personal protection equipment, social distancing, and telemedicine. Based on provider perspectives, our study identified that during advanced cancer communication, emotional expression was critical for reflecting care and concern to patients, and discourse management was central to showing interest and engagement to patients by their providers. The failure to convey emotional expression to patients meant rapport-building cues were missing, impeding discourse management when navigating difficult conversations about prognosis and end-of-life care. Despite efforts to adjust emotional expression and discourse management during the pandemic to address the needs of their patients, providers were dissatisfied with their communication outcomes. Physicians struggled to relay verbal and nonverbal emotional expressions effectively, supportively, and compassionately to patients when breaking bad news during advanced cancer communication, resulting in a profound source of moral and emotional distress.
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Affiliation(s)
- Satveer Kaur-Gill
- Department of Communication Studies, College of Arts and Sciences, University of Nebraska-Lincoln
| | | | - Jingyi Zhang
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
| | - Rebecca Butcher
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
| | - Susan Eggly
- Department of Oncology, Wayne State University School of Medicine/Karmanos Cancer Institute
| | - Karen Schifferdecker
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
| | - Gabriel A Brooks
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
- Department of Medicine, Dartmouth Hitchcock Medical Center
| | - Genevra F Murray
- Department of Public Health Policy and Management, School of Global Public Health, New York University
| | - Nirav S Kapadia
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
- Department of Radiation Oncology and Applied Sciences, Dartmouth-Health
| | - Laura C Hanson
- Division of Geriatric Medicine, Department of Medicine at the University of North Carolina - Chapel Hill
| | - Amber E Barnato
- The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College
- Section of Palliative Care, Department of Medicine, Dartmouth Health
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Alodhialah AM, Almutairi AA, Almutairi M. Telehealth Adoption Among Saudi Older Adults: A Qualitative Analysis of Utilization and Barriers. Healthcare (Basel) 2024; 12:2470. [PMID: 39685092 DOI: 10.3390/healthcare12232470] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/02/2024] [Revised: 11/22/2024] [Accepted: 11/28/2024] [Indexed: 12/18/2024] Open
Abstract
BACKGROUND/OBJECTIVES The rapid adoption of telehealth services has been significantly accelerated by the need for accessible healthcare solutions, especially among older adults. However, the utilization of telehealth remains limited in many regions, including Saudi Arabia. This study aims to identify the barriers and facilitators influencing telehealth adoption among older adults in Riyadh. METHODS A qualitative phenomenological approach was employed, involving semi-structured interviews with 25 participants aged 60 and above. Thematic analysis was utilized to analyze the data, allowing for the identification of key themes related to participants' experiences with telehealth services. RESULTS Four main themes emerged from the analysis: access to technology and connectivity, attitudes toward telehealth, support systems, and institutional and policy factors. Participants reported challenges such as low digital literacy and unreliable Internet access, along with the need for trust in healthcare providers. Family support and the desire for training resources were highlighted as important facilitators of telehealth utilization. CONCLUSIONS The findings indicate that addressing barriers such as digital literacy and connectivity is crucial for enhancing telehealth utilization among older adults. Implementing strategies that promote education, strengthen support systems, and improve policy frameworks is essential for facilitating greater engagement with telehealth services in this demographic.
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Affiliation(s)
- Abdulaziz M Alodhialah
- Department of Medical Surgical Nursing, College of Nursing, King Saud University, Riyadh 11451, Saudi Arabia
| | - Ashwaq A Almutairi
- School of Nursing & Midwifery, Monash University, Melbourne, VIC 3004, Australia
| | - Mohammed Almutairi
- Department of Medical Surgical Nursing, College of Nursing, King Saud University, Riyadh 11451, Saudi Arabia
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Fairman CM. A practical framework for the design of resistance exercise interventions in oncology research settings-a narrative review. Front Sports Act Living 2024; 6:1418640. [PMID: 39703544 PMCID: PMC11655215 DOI: 10.3389/fspor.2024.1418640] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/16/2024] [Accepted: 11/15/2024] [Indexed: 12/21/2024] Open
Abstract
Resistance exercise (RE) has been demonstrated to result in a myriad of benefits for individuals treated for cancer, including improvements in muscle mass, strength, physical function, and quality of life. Though this has resulted in the development of recommendations for RE in cancer management from various international governing bodies, there is also increasing recognition of the need to improve the design of RE interventions in oncology. The design and execution of RE trials are notoriously complex, attempting to account for numerous cancer/treatment related symptoms/side effects. Further, the design of exercise trials in oncology also present numerous logistical challenges, particularly those that are scaled for effectiveness, where multi-site trials with numerous exercise facilities are almost a necessity. As such, this review paper highlights these considerations, and takes evidence from relevant areas (RE trials/recommendations in oncology, older adults, and other clinical populations), and provide a practical framework for consideration in the design and delivery of RE trials. Ultimately, the purpose of this framework is to provide suggestions for researchers on how to design/conduct RE trials for individuals with cancer, rather than synthesizing evidence for guidelines/recommendations on the optimal RE dose/program.
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Affiliation(s)
- Ciaran M. Fairman
- Exercise Oncology Lab, Department of Exercise Science, Arnold School of Public Health, University of South Carolina, Columbia, SC, United States
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Hussain KHH, Al Shmanee MZ, Taha FH, Samara KA, Barqawi HJ, Dash NR. Perception, Usability, and Satisfaction with Telemedicine in the United Arab Emirates. Telemed J E Health 2024; 30:2805-2814. [PMID: 39072672 DOI: 10.1089/tmj.2024.0207] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 07/30/2024] Open
Abstract
Background: Telemedicine has become a global tool for enhancing health care accessibility. However, its widespread adoption is still limited by technological illiteracy, lack of appropriate devices, slow internet services, and privacy concerns. In the Middle East and North Africa, including the United Arab Emirates (UAE), there is a dearth of telemedicine research. This study aimed to understand the perceptions and satisfaction levels of the UAE population regarding telemedicine. Methods: Between June and September 2023, a cross-sectional study was undertaken, using an online questionnaire distributed among UAE citizens and residents aged 18 years and above. The survey aimed to gauge the perceptions, usability, and satisfaction levels of telemedicine users, alongside identifying barriers hindering its acceptance. Data analysis was performed using Python 3, using Matplotlib v3.3.4 and Pandas v1.2. Results: The data analysis encompassed 1,013 participants, among whom 66.9% (678/1,013) were familiar with telemedicine. From this group, 29.8% (202/678) had previously utilized it. Of these users, 92.3% (186/202) found it to be useful or highly useful, whereas 83.1% (168/202) expressed overall satisfaction with their telemedicine experience. Among those who had not used telemedicine (47%, 476/1,013), the predominant concerns were a preference for in-person health care consultations for better care (77%, 367/476) and uncertainty about the quality of care offered through telemedicine (62%, 296/476). Conclusions: Despite high awareness of telemedicine in the UAE, its actual usage remains limited, highlighting the necessity for increased promotional efforts. Nevertheless, positive feedback suggests considerable potential for broad adoption. Future studies should address participants' concerns to enhance telemedicine utilization in the region.
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Affiliation(s)
| | | | - Fatima Husni Taha
- College of Medicine, University of Sharjah, Sharjah, United Arab Emirates
- American Hospital Dubai, Dubai, United Arab Emirates
| | - Kamel Aladdein Samara
- Clinical Sciences Department, College of Medicine, University of Sharjah, Sharjah, United Arab Emirates
| | - Hiba Jawdat Barqawi
- Clinical Sciences Department, College of Medicine, University of Sharjah, Sharjah, United Arab Emirates
| | - Nihar Ranjan Dash
- Clinical Sciences Department, College of Medicine, University of Sharjah, Sharjah, United Arab Emirates
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Tosin MHS, Sanchez-Ferro A, Wu RM, de Oliveira BGRB, Leite MAA, Suárez PR, Goetz CG, Martinez-Martin P, Stebbins GT, Mestre TA. In-Home Remote Assessment of the MDS-UPDRS Part III: Multi-Cultural Development and Validation of a Guide for Patients. Mov Disord Clin Pract 2024; 11:1576-1581. [PMID: 39310988 DOI: 10.1002/mdc3.14203] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/28/2024] [Revised: 07/06/2024] [Accepted: 07/21/2024] [Indexed: 12/17/2024] Open
Abstract
BACKGROUND The shift toward virtualized care introduces challenges in assessing the motor severity of Parkinson's disease (PD). The Movement Disorder Society Unified Parkinson's Disease Rating Scale (MDS-UPDRS) part III, the most used rating scale in PD, lacks validation for synchronous remote administration. OBJECTIVE Our goal was to validate the usability of a patient guide to allow an accurate video-based MDS-UDPRS part III remote examination. METHODS We conducted a multi-stage mixed methods study that included a team consensus for the concept of the guide, cognitive pretesting, and usability (system usability scale, [SUS]) testing in five sites (total n = 25 participants) with distinct linguistic and cultural contexts. RESULTS A multi-language (English, Portuguese, Spanish, and traditional Chinese) largely pictograph guide of the MDS-UPDRS part III remote examination reached benchmark for usability (SUS score ≥68) in 25 participants who completed the synchronous remote assessment. CONCLUSIONS The MDS-UDPRS part III remote examination guide can be used remotely accurately, and facilitate clinical practice and research in a paradigm of telemedicine.
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Affiliation(s)
- Michelle H S Tosin
- Department of Neurological Sciences, Rush University Medical Center, Chicago, Illinois, USA
- Department of Nursing, Fluminense Federal University, Rio de Janeiro, Brazil
| | | | - Ruey-Meei Wu
- Department of Neurology, National Taiwan University Hospital, College of Medicine, Taipei, Taiwan
| | | | - Marco Antonio A Leite
- Department of Clinical Medicine, Postgraduate Program in Neurology and Neurosciences, Fluminense Federal University, Rio de Janeiro, Brazil
| | | | - Christopher G Goetz
- Department of Neurological Sciences, Rush University Medical Center, Chicago, Illinois, USA
| | - Pablo Martinez-Martin
- Center for Networked Biomedical Research in Neurodegenerative Diseases (CIBERNED), Carlos III Institute of Health, Madrid, Spain
| | - Glenn T Stebbins
- Department of Neurological Sciences, Rush University Medical Center, Chicago, Illinois, USA
| | - Tiago A Mestre
- Parkinson's Disease and Movement Disorders Center, Division of Neurology, Department of Medicine, The Ottawa Hospital Research Institute, University of Ottawa Brain and Mind Institute, Ottawa, Ontario, Canada
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Li M, Shi T, Chen J, Ding J, Gao X, Zeng Q, Zhang J, Ma Q, Liu X, Yu H, Lu G, Li Y. The facilitators and barriers to implementing virtual visits in intensive care units: A mixed-methods systematic review. J Eval Clin Pract 2024; 30:1684-1716. [PMID: 38993019 DOI: 10.1111/jep.14042] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 01/17/2024] [Revised: 04/10/2024] [Accepted: 05/25/2024] [Indexed: 07/13/2024]
Abstract
BACKGROUND Visitation has a positive effect on patients and families, yet, it can disrupt intensive care unit (ICU) care and increase the risk of patient infections, which previously favoured face-to-face visits. The coronavirus disease 2019 (COVID-19) pandemic has raised the importance of virtual visits and led to their widespread adoption globally, there are still many implementation barriers that need to be improved. Therefore, this review aimed to explore the use of ICU virtual visit technology during the COVID-19 pandemic and the barriers and facilitators of virtual visits to improve virtual visits in ICUs. METHODS Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines, six databases (CINAHL, China National Knowledge Infrastructure [CNKI], PubMed, Cochrane, VIP and Wang Fang databases) were searched for empirical studies published between 1 January 2020 and 22 October 2023. Studies that investigated and reported barriers to and facilitators of implementing virtual visits in ICUs during the COVID-19 pandemic were included. Evidence from the included studies was identified and thematically analysed using Thomas and Harden's three-step approach. Study quality was appraised with the Mixed-Methods Appraisal Tool. RESULTS A total of 6770 references were screened, of which 35 studies met the inclusion criteria after a full-text review. Eight main barriers to virtual visits use were identified: technical difficulties; insufficient resources; lack of physical presence and nonverbal information; low technical literacy; differences in families' perceptions of visual cues; privacy and ethics issues; inequitable access and use of virtual visit technology; and lack of advance preparation. Four facilitating factors of virtual visit use were identified: providing multidimensional professional support; strengthening coordination services; understanding the preferences of patients and their families; and enhancing privacy and security protection. In the quality appraisal of 35 studies, 12 studies were rated as low, five as medium and 18 as high methodological quality. CONCLUSION This review identified key facilitating factors and barriers to ICU virtual visits, which can foster the development of infrastructure, virtual visiting workflows, guidelines, policies and visiting systems to improve ICU virtual visiting services. Further studies are necessary to identify potential solutions to the identified barriers.
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Affiliation(s)
- Mengyao Li
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Tian Shi
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
| | - Juan Chen
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Jiali Ding
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Xianru Gao
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Qingping Zeng
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Jingyue Zhang
- School of Nursing, Medical College of Yangzhou University, Yangzhou University, Yangzhou, China
| | - Qiang Ma
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
| | - Xiaoguang Liu
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
| | - Hailong Yu
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
| | - Guangyu Lu
- School of Public Health, Medical College of Yangzhou University, Yangzhou University, China
| | - Yuping Li
- Neuro-Intensive Care Unit, Department of Neurosurgery, Northern Jiangsu People's Hospital Affiliated to Yangzhou University, Yangzhou, China
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Ganguly S, Sasi A, Singh Sra M, Tansir G, Sharma S, Sharma S, Kumari M, Pushpam D, Bakhshi S. Assessment of patient satisfaction levels with teleconsultation services at a tertiary care cancer center in a developing country: a cross-sectional study. Support Care Cancer 2024; 32:838. [PMID: 39615020 DOI: 10.1007/s00520-024-09051-8] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/26/2024] [Accepted: 11/24/2024] [Indexed: 12/10/2024]
Abstract
PURPOSE Telemedicine use in healthcare is rising. However, infrastructural barriers may impede implementation in lower- and middle-income country settings. Patient perspectives regarding teleconsultation need to be explored. This study assesses the feasibility of teleconsultation among patients with cancer, patient satisfaction with its use, determinants of satisfaction, and its economic benefits. METHODS A cross-sectional telephonic interview-based study was conducted between February and September 2021 in a tertiary care cancer center in India. Adult patients with cancer or their caregivers who had availed of teleconsultation during the 6 months preceding the interview date were included. Teleconsultation was administered through email and telephone conversation. The research team developed an interview guide to elicit demographic details, satisfaction with teleconsultation, and the underlying reasons. Cost savings through teleconsultation were also recorded. Factors predicting subject satisfaction were identified by multivariable logistic regression. RESULTS During the study period, 195 subjects, including 84 patients (43.1%) and 111 caregivers (56.9%), were interviewed. The median patient age at diagnosis was 31 years. In our study, 147 (75.4%) patients/caregivers reported satisfaction with teleconsultations. The benefits cited included better access and follow-up (n = 173, 88.7%) and saving time and money (n = 164, 84.1%). In multivariable analysis, a higher patient age (more than 30 years) was the only factor predictive of less satisfaction with teleconsultation. The median cost savings were not a predictor of satisfaction. CONCLUSION Teleconsultation is feasible and acceptable to most patients availing treatment in a tertiary oncology care setting in India. Patient and physician training for better communication may further improve the utility of this modality.
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Affiliation(s)
- Shuvadeep Ganguly
- Department of Medical Oncology, Jawaharlal Institute of Postgraduate Medical Education and Research (JIPMER), Puducherry, India
| | - Archana Sasi
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Manraj Singh Sra
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Ghazal Tansir
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Swetambri Sharma
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Shubhangi Sharma
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Mamta Kumari
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Deepam Pushpam
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India
| | - Sameer Bakhshi
- Department of Medical Oncology, Dr. B.R.A. Institute Rotary Cancer Hospital, All India Institute of Medical Sciences (AIIMS), New Delhi, 110029, India.
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Chereka AA, Mekonnen GB, Yirsaw AN, Mengistie BA, Getachew E, Lakew G, Shibabaw AA, Kitil GW. Attitudes towards Telemedicine Services and Associated Factors among health professionals in Ethiopia: a systematic review and meta-analysis. BMC Health Serv Res 2024; 24:1505. [PMID: 39614262 PMCID: PMC11606080 DOI: 10.1186/s12913-024-11979-w] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/02/2024] [Accepted: 11/21/2024] [Indexed: 12/01/2024] Open
Abstract
BACKGROUND Telemedicine is a vital tool for improving healthcare delivery in Ethiopia, where geographic, economic, and infrastructural challenges limit access to care, particularly in rural areas. With a shortage of healthcare professionals and limited medical services, telemedicine offers a solution by enabling remote consultations and continuous monitoring, extending healthcare to underserved populations. However, the successful adoption of telemedicine depends largely on the attitudes of healthcare professionals, whose acceptance and use of the technology are crucial for its integration. This study reviews the factors influencing Ethiopian health professionals' attitudes toward telemedicine to provide insights that can support its adoption and improve healthcare delivery in the country. METHODS Following the PRISMA guidelines, we conducted a systematic review of studies on telemedicine attitudes, initially identifying 15,900 articles. After screening, 5 full-text articles were selected for inclusion. The data were analyzed using STATA version 11, where heterogeneity was assessed using the I² test, and publication bias was evaluated through funnel plots and Egger's regression. The pooled effect size was calculated using a random-effects model, with a 95% confidence interval to ensure the robustness and precision of the findings. RESULTS The finding that 53.42% (95% CI: 42.02-64.83) of Ethiopian health professionals hold positive attitudes towards telemedicine suggests a moderate level of acceptance. Factors associated with these positive attitudes included receiving computer training in telemedicine (AOR 4.47, 95% CI: 1.94-10.26), possessing advanced digital literacy (AOR 4.08, 95% CI: 1.30-12.81), comprehensive knowledge of telemedicine technology (AOR 3.28, 95% CI: 1.73-6.23), access to reliable internet (AOR 3.04, 95% CI: 1.67-5.53), and availability of electronic devices in healthcare settings (AOR 2.59, 95% CI: 1.73-3.87). CONCLUSION AND RECOMMENDATIONS This meta-analysis reveals that 53.42% of Ethiopian health professionals hold positive attitudes towards telemedicine, influenced by specialized training, digital literacy, and resource access. To enhance adoption, initiatives should focus on targeted training, reliable internet connectivity, availability of devices in healthcare settings, and promoting broader awareness about telemedicine benefits and applications among healthcare professionals.
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Affiliation(s)
- Alex Ayenew Chereka
- Department of Health Informatics, College of Health Sciences, Mattu University, Mattu, Ethiopia.
| | - Gebrehiwot Berie Mekonnen
- Department of Pediatrics and Child Health Nursing, College of Health Sciences, Debre Tabor University, Debre Tabor, Ethiopia
| | - Amlaku Nigusie Yirsaw
- Department of Health Promotion and Health Behavior, Institute of Public Health, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia
| | - Berihun Agegn Mengistie
- Department of General Midwifery, School of Midwifery, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia
| | - Eyob Getachew
- Department of Health Promotion and Health Behavior, Institute of Public Health, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia
| | - Gebeyehu Lakew
- Department of Health Promotion and Health Behavior, Institute of Public Health, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia
| | - Adamu Ambachew Shibabaw
- Department of Health Informatics, College of Health Sciences, Mattu University, Mattu, Ethiopia
| | - Gemeda Wakgari Kitil
- Departments of Midwifery, College of Health Sciences, Mattu University, Mattu, Ethiopia
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Hu Y, Wang J, Zhou J, Gu Y, Nicholas S, Maitland E. Preferences of Individuals With Obesity for Online Medical Consultation in Different Demand Scenarios: Discrete Choice Experiments. J Med Internet Res 2024; 26:e53140. [PMID: 39602197 PMCID: PMC11635326 DOI: 10.2196/53140] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/30/2023] [Revised: 05/28/2024] [Accepted: 09/30/2024] [Indexed: 11/29/2024] Open
Abstract
BACKGROUND Obesity is a unique chronic disease, with China having the largest number of people living with overweight and obesity in the world. There has been little research from the demand perspective for online medical consultation (OMC) by individuals living with obesity. With the growing demand for obesity OMC, especially due to the emergence of new pharmacotherapies, such as glucagon-like peptide-1 receptor agonists, individuals living with obesity are seeking both advice on obesity management and the prescription of obesity drugs. Therefore, our demand scenarios defined 2 OMC motivations to manage obesity: "For-Drugs" use and "For-Advice" use. OBJECTIVE This study aims to assess and compare the preferences for For-Drugs and For-Advice OMC among individuals living with obesity in China. METHODS Following the International Society for Pharmacoeconomics and Outcomes Research's checklist and comprising 400 participants assigned to the For-Drugs scenario and 400 to the For-Advice scenario, the For-Drugs and For-Advice preferences were estimated through discrete choice experiments. The groups in the 2 scenarios followed a similar distribution, and the 2 different demand scenarios shared the same discrete choice experiment design, comprising 16 choice sets with 6 representative attributes. Mixed logit modeling was used to estimate the willingness to pay and relative importance scores. RESULTS Doctors with well-known and general expert titles, versus ordinary doctors; doctors from high-level, provincial, tertiary, and municipal hospitals, versus lower-level county hospitals; less waiting time; and lower OMC fees were preferred in both the For-Drugs and For-Advice scenarios. The differences between the 2 scenarios lay in the consultation format, consultation duration, and the relative importance of consultation duration versus waiting time. The For-Advice group preferred telephone consultations, while the For-Drugs group did not; the For-Drugs group preferred longer consultation duration (β=.029), while the For-Advice group preferred shorter consultation duration (β=-.030); and the For-Drugs group rated consultation duration higher than waiting time, while the For-Advice group rated the waiting time as more important than consultation duration. Combined with our qualitative research, the differences can be explained by the different consultation needs in the 2 scenarios, where longer patient consultations were preferred by the For-Drugs patients who sought detailed advice on drug side effects, while quick and direct responses were preferred by the For-Advice participants. CONCLUSIONS By revealing user preferences on costs, doctors' titles and hospital level, wait time, and consultation duration and format, our research informs OMC platforms, OMC regulators, and doctors on market segmentation and service differentiation strategies.
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Affiliation(s)
- Yaolin Hu
- School of Economics, Peking University, Beijing, China
| | - Jian Wang
- Dong Fureng Institute of Economic and Social Development, Wuhan University, Wuhan, China
| | - Jianbo Zhou
- School of Economics, Peking University, Beijing, China
| | - Yuanyuan Gu
- Macquarie University Centre for the Health Economy, Macquarie Business School & Australian Institute of Health Innovation, Macquarie University, Sydney, Australia
| | - Stephen Nicholas
- Health Services Research and Workforce Innovation Centre, Newcastle Business School, University of Newcastle, Newcastle, Australia
- Australian National Institute of Management and Commerce, Sydney, Australia
| | - Elizabeth Maitland
- School of Management, University of Liverpool, Liverpool, United Kingdom
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Moosa AS, Poon Z, Koh LAK, Kagradaimdoo DL, Park Y, Yang Y, Bivi S, Ng DX, Ling EKY, Tan NC. Mothers prefer a hybrid model of postpartum care: a pilot mixed method study. BMC Pregnancy Childbirth 2024; 24:757. [PMID: 39550542 PMCID: PMC11568520 DOI: 10.1186/s12884-024-06963-5] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/30/2024] [Accepted: 11/07/2024] [Indexed: 11/18/2024] Open
Abstract
BACKGROUND Telehealth, including video consultation (VC), has become prevalent during the COVID-19 pandemic. However, the experience and concern of women using VC for postpartum care has yet to be adequately studied but is crucial for their adoption. The study aimed to assess the experience and attitude of postpartum mothers (PPM) towards using VC as a novel model of care delivery and the factors that could potentially affect their adoption. METHOD Data were gathered from PPM participating in VC using Zoom platform for postpartum care using mixed method. In-depth interviews (IDI) of twenty-five PPM were audio-recorded, transcribed verbatim and audited for accuracy. Thematic analysis was conducted to identify themes relating to perceived threat, usefulness, ease of use, and attitudes toward using VC in postpartum care. The themes are reported based on the "Health Information Technology Acceptance Model" framework. Preliminary quantitative data on the acceptability of VC were collected using structured surveys. RESULTS PPMs valued convenience, accessibility, and personalised care VC offered to address their immediate postpartum concerns. They perceived VC as suitable for seeking medical opinions, improving confidence in parent crafting, and providing better care access. They recognised the lack of physical examination as a major limitation in VC and proposed a hybrid postpartum care model, combining VC and in-person consultation to cater to individual needs and preferences. PPMs alluded to trust in the care providers, flexibility in VC appointment timings and enhanced interface of remote platforms as enablers for VC adoption. Preliminary quantitative data shows that PPMs found VC saved time (100%), energy (98%), and money (90%) and was appropriate (94%), easy to use (96%), acceptable (96%) for postpartum care. CONCLUSION PPMs favoured combining VC and in-person consultation to mitigate their concerns and personalise their care needs.
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Affiliation(s)
- Aminath Shiwaza Moosa
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore.
- SingHealth Duke-NUS Family Medicine Academic Clinical Programme, Singapore, Singapore.
| | - Zhimin Poon
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
- SingHealth Duke-NUS Family Medicine Academic Clinical Programme, Singapore, Singapore
| | - Lindy Ai Keng Koh
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
| | - Dhana Letchimy Kagradaimdoo
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
| | - Yaesol Park
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
- SingHealth Duke-NUS Family Medicine Academic Clinical Programme, Singapore, Singapore
| | - Yuhan Yang
- Nanyang Technological University, Singapore, Singapore
| | - Suliha Bivi
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
| | - Ding Xuan Ng
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
| | - Eileen Koh Yi Ling
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
| | - Ngiap Chuan Tan
- SingHealth Polyclinics, 167, Jalan Bukit Merah, Connection One, Tower 5, #15-10, Singapore, 150167, Singapore
- SingHealth Duke-NUS Family Medicine Academic Clinical Programme, Singapore, Singapore
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Shoji M, Onda M. A Qualitative Study of Pharmacists' Perceptions of the Advantages and Disadvantages of Telepharmacy. PHARMACY 2024; 12:169. [PMID: 39585095 PMCID: PMC11587400 DOI: 10.3390/pharmacy12060169] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/29/2024] [Revised: 10/25/2024] [Accepted: 11/12/2024] [Indexed: 11/26/2024] Open
Abstract
In Japan, telepharmacy is becoming increasingly popular due to deregulation triggered by the outbreak of COVID-19. The purpose of this study was to gain an understanding of the actual state of telepharmacy in Japan by interviewing pharmacists who have experience with telepharmacy and describing its advantages and disadvantages, as well as their outlook for its use going forward. The interviews were conducted online using Zoom. Each interview lasted approximately 30 min. Eleven people were interviewed. The advantages mentioned by the pharmacists were classified into three main categories: "Better communication", "Time savings", and "Improved safety". The disadvantages were classified into the following nine categories: "Drug delivery problems", "Communication failures", "Ease of use for patients", "Emotional reactions", "Pharmacy system", "Communication issues", "Healthcare system issues", "App system issues", and "Cost". Many of these factors correspond to the Unified Theory of Acceptance and Use of Technology (UTAUT) constructs presented by Venkatesh, et al. Many of the pharmacists mentioned that the use of telepharmacy is likely to expand further in the future, but that this will require further development of communication technology and the widespread use of systems such as electronic prescriptions.
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Affiliation(s)
- Masaki Shoji
- Department of Social and Administrative Pharmacy, Faculty of Pharmacy, Osaka Medical and Pharmaceutical University, Osaka 569-1094, Japan
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Salud RAP, Bundoc JR, Leochico CFD. Wheelchair Recipients' Perceived Barriers to In-person and Virtual Follow-up Consultations: A Cross-sectional Study. ACTA MEDICA PHILIPPINA 2024; 58:29-34. [PMID: 39664629 PMCID: PMC11628420 DOI: 10.47895/amp.v58i20.9013] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Indexed: 12/13/2024]
Abstract
Background The Philippine General Hospital (PGH) is a tertiary government hospital that serves as the national referral center for Filipinos from across the country. In partnership with Latter-Day Saint Charities (LDSC), PGH has been serving patients in need of mobility devices, such as wheelchairs, through in-person services from screening to assessment, measurement, assembly, fitting, and mobility training. Given the patients' barriers to in-person follow-up consultations, regular healthcare provision has been challenging. The use of telerehabilitation, a form of telemedicine, has emerged as a practical and innovative solution, but it needs further evaluation. Objectives The study aimed to determine the wheelchair recipients' perceived barriers to in-person and virtual follow-up consultations. Methods This cross-sectional study involved a purposive sample of 413 patients who received a wheelchair from the LDSC through PGH. An original survey was prepared to determine patients' perceived barriers to actual in-person and potential virtual follow-up consultations Consent was obtained prior to data collection. After the pretest and pilot testing were conducted, the final version of the survey was administered either electronically or through individual phone interviews. Descriptive statistics was used to analyze and present the data. Results A total of 113 wheelchair recipients participated, with an average of 42.9 years of age. The majority resided outside Metro Manila (53.1%), and 86.7% were within the income bracket of less than PhP 9,520 per month. The majority received a standard type of wheelchair (85.8%). The top 3 reasons hindering compliance to in-person consultation follow-ups were accessibility issues (82.3%), costs of travel (79.6%), and distance to hospital/wheelchair assessor (71.7%). With respect to potential virtual follow-ups, 72% expressed willingness to experience telemedicine/telerehabilitation in the future, despite having neither prior awareness (50.4%) nor experience (74.3%) of it. The majority had access to mobile phones (98.2%), and 67% had stable internet access. Conclusion The main barriers to in-person follow-ups were related to accessibility, costs, and travel. Telehealth or telerehabilitation in particular, despite patients' interest and willingness to try it, still has yet to be optimized in our country. Internet connectivity can still be improved, as well as our stakeholders' level of telehealth awareness. Future efforts to improve and sustain the uptake of telehealth solutions are recommended, as well as studies comparing the cost-effectiveness of in-person versus virtual consultations especially among persons with lived experiences of disability.
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Affiliation(s)
- Ramon Angel P Salud
- Department of Rehabilitation Medicine, College of Medicine and Philippine General Hospital, University of the Philippines Manila
| | - Josephine R Bundoc
- Department of Rehabilitation Medicine, College of Medicine and Philippine General Hospital, University of the Philippines Manila
| | - Carl Froilan D Leochico
- Department of Rehabilitation Medicine, College of Medicine and Philippine General Hospital, University of the Philippines Manila
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Barnes K, Sveistrup H, Karimijashni M, Bayley M, Egan M, Bilodeau M, Rathbone M, Taljaard M, Marshall S. Barriers and Facilitators Associated With Remote Concussion Physical Assessments From the Perspectives of Clinicians and People Living With Workplace Concussions: Focus Group Study. J Med Internet Res 2024; 26:e56158. [PMID: 39536308 PMCID: PMC11602758 DOI: 10.2196/56158] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/09/2024] [Revised: 08/22/2024] [Accepted: 09/25/2024] [Indexed: 11/16/2024] Open
Abstract
BACKGROUND Evaluating the clinical status of concussions using virtual platforms has become increasingly common. While virtual approaches to care are useful, there is limited information regarding the barriers and facilitators associated with a virtual concussion assessment. OBJECTIVE This study aims to identify the barriers and facilitators associated with engaging in virtual concussion assessments from the perspective of people living with workplace concussions; identify the barriers and facilitators to completing virtual concussion assessments from the perspectives of clinicians; and identify the clinical measures related to 4 clinical domains that would be most appropriate in virtual practice: general neurological examination and vestibular, oculomotor, and cervical spine assessment. We also evaluated effort. METHODS Separate online focus groups were conducted with expert concussion clinicians and people living with workplace concussions. A moderator led the focus groups using a semistructured interview guide that targeted a discussion of participants' experiences with virtual assessments. The discussions were recorded, transcribed, and analyzed by 2 reviewers using content analysis. Barriers and facilitators associated with completing the physical concussion examination were categorized based on the domain of the concussion examination and more general barriers and facilitators. Clinician-selected measures believed to work best in a virtual practice were described using frequency counts. RESULTS A total of 4 focus groups with 15 people living with workplace concussions and 3 focus groups with 14 clinicians were completed using Microsoft Teams. Barriers were identified, such as triggering of symptoms associated with completing an assessment over video (mentioned 13/162 (8%) and 9/201 (4%) of the time for patient and clinician participants, respectively); challenges with location and setup (mentioned 16/162 (10%) of the time for patient participants); communication (mentioned 34/162 (21%) and 9/201 (4%) of the time for patient and clinician participants, respectively); and safety concerns (mentioned 11/162 (7%) of the time for patient and 15/201 (7%) for clinician participants). Facilitators were identified, such as having access to support (mentioned 42/154 (27%) and 21/151 (14%) of the time for patient and clinician participants, respectively); implementing symptom management strategies throughout the assessment (mentioned 11/154 (7%) of the time for patient participants); and having access to resources (mentioned 25/151 (17%) of the time for clinician participants). From the perspective of the clinician participants included in this study, the clinical measures recommended most for a virtual practice were finger to nose testing; balance testing; the Vestibular/Ocular Motor Screening tool; saccades; and cervical spine range of motion within their respective domains (ie, neurological examination, vestibular, oculomotor, and cervical spine assessment). CONCLUSIONS Virtual assessments appear to be useful for both people living with workplace concussions and clinicians. While barriers were identified, such as challenges associated with exposure to screens, virtual assessments have benefits such as improved access to care. The clinician-selected measures that were considered best in a virtual practice will be investigated in an upcoming evaluative study. INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID) RR2-10.2196/40446.
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Affiliation(s)
- Keely Barnes
- School of Rehabilitation Sciences, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Bruyère Research Institute, Ottawa, ON, Canada
- Clinical Epidemiology Program, Ottawa Hospital Research Institute, Ottawa, ON, Canada
| | - Heidi Sveistrup
- School of Rehabilitation Sciences, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Bruyère Research Institute, Ottawa, ON, Canada
- School of Human Kinetics, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Department of Systems and Computer Engineering, Carleton University, Ottawa, ON, Canada
| | - Motahareh Karimijashni
- School of Rehabilitation Sciences, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Clinical Epidemiology Program, Ottawa Hospital Research Institute, Ottawa, ON, Canada
| | - Mark Bayley
- KITE Research Institute, Toronto Rehabilitation Institute, University Health Network, Toronto, ON, Canada
- Division of Physical Medicine and Rehabilitation, Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada
| | - Mary Egan
- School of Rehabilitation Sciences, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Bruyère Research Institute, Ottawa, ON, Canada
| | - Martin Bilodeau
- School of Rehabilitation Sciences, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
- Bruyère Research Institute, Ottawa, ON, Canada
- School of Human Kinetics, Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada
| | - Michel Rathbone
- Department of Medicine, Division of Neurology, Faculty of Health Sciences, McMaster University, Hamilton, ON, Canada
| | - Monica Taljaard
- Clinical Epidemiology Program, Ottawa Hospital Research Institute, Ottawa, ON, Canada
- School of Epidemiology and Public Health, University of Ottawa, Ottawa, ON, Canada
| | - Shawn Marshall
- Bruyère Research Institute, Ottawa, ON, Canada
- Clinical Epidemiology Program, Ottawa Hospital Research Institute, Ottawa, ON, Canada
- Department of Medicine, University of Ottawa, Ottawa, ON, Canada
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Lange-Drenth L, Schulz H, Suck I, Bleich C. Barriers, Facilitators, and Requirements for a Telerehabilitation Aftercare Program for Patients After Occupational Injuries: Semistructured Interviews With Key Stakeholders. JMIR Form Res 2024; 8:e51865. [PMID: 39514260 PMCID: PMC11584548 DOI: 10.2196/51865] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/16/2023] [Revised: 07/26/2024] [Accepted: 09/03/2024] [Indexed: 11/16/2024] Open
Abstract
BACKGROUND Patients with occupational injuries often receive multidisciplinary rehabilitation for a rapid return to work. Rehabilitation aftercare programs give patients the opportunity to help patients apply the progress they have made during the rehabilitation to their everyday activities. Telerehabilitation aftercare programs can help reduce barriers, such as lack of time due to other commitments, because they can be used regardless of time or location. Careful identification of barriers, facilitators, and design requirements with key stakeholders is a critical step in developing a telerehabilitation aftercare program. OBJECTIVE This study aims to identify barriers, facilitators, and design requirements for a future telerehabilitation aftercare program for patients with occupational injuries from the perspective of the key stakeholders. METHODS We used a literature review and expert recommendations to identify key stakeholders. We conducted semistructured interviews in person and via real-time video calls with 27 key stakeholders to collect data. Interviews were transcribed verbatim, and thematic analysis was applied. We selected key stakeholder statements about facilitators and barriers and categorized them as individual, technical, environmental, and organizational facilitators and barriers. We identified expressions that captured aspects that the telerehabilitation aftercare program should fulfill and clustered them into attributes and overarching values. We translated the attributes into one or more requirements and grouped them into content, functional, service, user experience, and work context requirements. RESULTS The key stakeholders identified can be grouped into the following categories: patients, health care professionals, administrative personnel, and members of the telerehabilitation program design and development team. The most frequently reported facilitators of a future telerehabilitation aftercare program were time savings for patients, high motivation of the patients to participate in telerehabilitation aftercare program, high usability of the program, and regular in-person therapy meetings during the telerehabilitation aftercare program. The most frequently reported barriers were low digital affinity and skills of the patients and personnel, patients' lack of trust and acceptance of the telerehabilitation aftercare program, slow internet speed, program functionality problems (eg, application crashes or freezes), and inability of telerehabilitation to deliver certain elements of in-person rehabilitation aftercare such as monitoring exercise performance. In our study, the most common design requirements were reducing barriers and implementing facilitators. The 2 most frequently discussed overarching values were tailoring of telerehabilitation, such as a tailored exercise plan and tailored injury-related information, and social interaction, such as real-time psychotherapy and digital and in-person rehabilitation aftercare in a blended care approach. CONCLUSIONS Key stakeholders reported on facilitators, barriers, and design requirements that should be considered throughout the development process. Tailoring telerehabilitation content was the key value for stakeholders to ensure the program could meet the needs of patients with different types of occupational injuries.
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Affiliation(s)
- Lukas Lange-Drenth
- Department of Medical Psychology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany
| | - Holger Schulz
- Department of Medical Psychology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany
| | - Isabell Suck
- Department of Medical Psychology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany
| | - Christiane Bleich
- Department of Medical Psychology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany
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Johnson E, Kruis R, Orengo-Aguayo R, Verdin R, King K, Ford D, Stewart R. Telehealth Outreach Program for Child Traumatic Stress: Strategies for Long-Term Sustainability. Healthcare (Basel) 2024; 12:2110. [PMID: 39517326 PMCID: PMC11545140 DOI: 10.3390/healthcare12212110] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/25/2024] [Revised: 10/15/2024] [Accepted: 10/18/2024] [Indexed: 11/16/2024] Open
Abstract
BACKGROUND There are high documented rates of exposure to traumatic events and mental health disorders among youths yet existing disparities in access to care for racial and ethnic minority youths and youths in rural communities. Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) is an evidence-based behavioral health therapy for children. The delivery of TF-CBT via telehealth can decrease access to care barriers. An interdisciplinary clinical team developed a training program to guide clinicians to effectively provide TF-CBT via telehealth. The goal of this study was to describe variation in implementation processes of the telehealth TF-CBT program and identify barriers and facilitators to program implementation post-training, which were utilized to develop implementation strategies for intervention sustainability. METHODS Using a mixed-methods approach, data were collected on telehealth implementation processes and facilitators and barriers to the delivery of telehealth TF-CBT. This study was guided by an adapted implementation science framework, namely the Exploration, Preparation, Implementation, Sustainment model. Interviews and surveys were completed with clinical site leaders who had participated in the telehealth TF-CBT training. RESULTS Throughout clinical sites, there was varied adoption and penetration of the telehealth TF-CBT program. Facilitators to implementation included leadership and site staff buy in, community needs, and training resources, while barriers included funding, available logistical resources, and child and family involvement. CONCLUSIONS The feedback gained from this project assisted in the development of implementation strategies for increased adoption and sustainment of TF-CBT delivered via telehealth. Strategies include ongoing interactive assistance and resource support, enhanced training for stakeholders, and program adaptations, with the goal to increase access to quality mental health care for underserved populations.
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Affiliation(s)
- Emily Johnson
- College of Nursing, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Ryan Kruis
- Center for Telehealth, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Rosaura Orengo-Aguayo
- Department of Psychiatry and Behavioral Sciences, National Crime Victims Research and Treatment Center, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Rebecca Verdin
- Center for Telehealth, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Kathryn King
- Department of Pediatrics, Center for Telehealth, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Dee Ford
- Department of Pulmonary and Critical Care Medicine, Center for Telehealth, Medical University of South Carolina, Charleston, SC 29425, USA
| | - Regan Stewart
- Department of Psychiatry and Behavioral Sciences, Mental Health Disparities and Diversity Division, Medical University of South Carolina, Charleston, SC 29425, USA
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Sengupta A, Sarkar S, Bhattacherjee A. The relationship between telemedicine tools and physician satisfaction, quality of care, and patient visits during the COVID-19 pandemic. Int J Med Inform 2024; 190:105541. [PMID: 38996654 DOI: 10.1016/j.ijmedinf.2024.105541] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/07/2024] [Revised: 06/17/2024] [Accepted: 07/04/2024] [Indexed: 07/14/2024]
Abstract
OBJECTIVE The objective of our study is to investigate the impacts of telemedicine technology and its specific tools on physicians' overall satisfaction, quality of care, and percentage of patient visits in ambulatory care settings after the COVID-19 lockdowns. MATERIALS AND METHODS Data for our analysis was sourced from the 2021 annual National Electronic Health Records Survey (NEHRS), which included 1,875 complete questionnaire responses from physicians in the 2021 NEHRS. We used regression models to test the effects of telemedicine on physicians' overall satisfaction, quality of care, and percentage of patients' visits. RESULTS We report that telemedicine technology has significant positive effects on physicians' satisfaction with telemedicine and quality of care evaluation, both at an aggregate level and at the disaggregate levels of individual telemedicine features, and partially significant effects on patients' telemedicine visits. DISCUSSION Telemedicine features that contributed significantly to physician satisfaction and quality of care evaluation were telephone, videoconferencing, standalone telemedicine platform, and telemedicine platform integrated with EHR, while only telephone and integrated telemedicine platform contributed significantly to patients' telemedicine visits. CONCLUSION For telemedicine research and practice, this study confirms that telemedicine improves physician satisfaction and quality of care perceptions and will therefore be preferred by physicians. However, telemedicine has a mixed impact on percentage of patient visits, which suggests that providers may have to work harder to regularize telemedicine acceptance among patients in the post-COVID era.
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Affiliation(s)
- Avijit Sengupta
- Business Information Systems, School of Business, University of Queensland, Level 5, Joyce Ackroyd Building (#310), 37 Blair Dr, St Lucia, QLD 4072, Australia.
| | - Sumantra Sarkar
- School of Management, Binghamton University, State University of New York, Binghamton, NY, USA.
| | - Anol Bhattacherjee
- School of Information Systems and Management, Muma College of Business, University of South Florida, Tampa, FL, USA.
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Nyoni T, Evers EC, Pérez M, Jeffe DB, Fritz SA, Colditz GA, Burnham JP. Perceived barriers and facilitators to the adoption of telemedicine infectious diseases consultations in southeastern Missouri hospitals. J Telemed Telecare 2024; 30:1462-1474. [PMID: 36659820 PMCID: PMC10354216 DOI: 10.1177/1357633x221149461] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/21/2023]
Abstract
INTRODUCTION Telemedicine infectious diseases consultations (tele-ID consults) improves access to healthcare for underserved/resource-limited communities. However, factors promoting or hindering implementation of tele-ID consults in low-resource settings are understudied. This study sought to fill this gap by describing perceived barriers and facilitators tele-ID consults at three rural hospitals in southeastern Missouri. METHODS Twelve in-depth, semi-structured interviews were conducted with a purposively sampled group of information-rich hospital stakeholders from three rural, southeastern Missouri hospitals with partial or no on-site availability of ID physicians. Our literature-informed interview guide elicited participants' knowledge and experience with tele-ID consults, perceptions on ID consultation needs, and perceived barriers to and facilitators of tele-ID consults. Interview transcripts were coded using an iterative process of inductive analysis to identify core themes related to barriers and facilitators. RESULTS Perceived barriers to adopting and implementing tele-ID consults included logistical challenges, technology and devices, negative emotional responses, patient-related factors, concerns about reduced quality of care when using telemedicine, lack of acceptance or buy-in from physicians or staff, and legal concerns. Key facilitators included perceived need, perceived benefits to patients and physicians, flexibility and openness to change among staff members and patients, telemedicine champions, prior experiences, and enthusiasm. DISCUSSION Our findings demonstrate that rural hospitals need tele-ID consults and have the capacity to implement tele-ID consults, but operational and technical feasibility challenges remain. Adoption and implementation of tele-ID consults may reduce ID-physician shortage-related service gaps by permitting ID physician's greater geographic reach.
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Affiliation(s)
- Thabani Nyoni
- Brown School, Washington University in Saint Louis, St. Louis, Missouri, USA
| | - Emily C. Evers
- Brown School, Washington University in Saint Louis, St. Louis, Missouri, USA
| | - Maria Pérez
- Division of General Medical Sciences, Department of Medicine, Washington University School of Medicine, St. Louis, Missouri, USA
| | - Donna B. Jeffe
- Division of General Medical Sciences, Department of Medicine, Washington University School of Medicine, St. Louis, Missouri, USA
| | - Stephanie A. Fritz
- Department of Pediatrics, Washington University in St. Louis, Missouri, USA
| | - Graham A. Colditz
- Division of Public Health Sciences, Washington University School of Medicine, St. Louis, Missouri, USA
| | - Jason P. Burnham
- Division of Infectious Diseases, Washington University School of Medicine, St. Louis, Missouri, USA
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