Satisfaction with patient-doctor relationships in inflammatory bowel diseases: Examining patient-initiated change of specialist

Figure 1 Scoring system. Maximum 5 points per question, maximum total of 20 indicates complete, 100% satisfaction with medical care. Score less than 16 indicates “suboptimal” satisfaction. Before scoring, responses to questions 2 and 3 must be inverted (i.e., never = 5, rarely = 4, etc.) prior to calculating absolute scores.