Assimilation approach to measuring organizational change from pre- to post-intervention

Table 2 Retrospective interview: Structured questions and domains of interest

Questions	Domains of interest
	Events	Climate	Actions	Outcomes
In retrospect, what do you think were the key issues at the VAMC at the time of the NCOD intervention in 2002	Events that lead to intervention	Overall feelings about environment at the facility	Management, union, employee, legal
In general, what do you feel the intervention accomplished		Changes in the overall feelings of employees	Policies, plans	Lasting impacts on the VAMC, qualitative judgments of individuals who participated at a high level in the intervention
What do you think were the most helpful practices	NCOD events, management events		Management, union, employee, NCOD
What do you think were the least helpful practices	NCOD events, management events		Management, union, employee, NCOD
How do you think things could have been handled differently	Number and types of events	Party responsible for intervention	Type of intervention, management response	Ideas for improved outcomes, responses to employee ideas
Do you feel there were overall improvements at the facility		Changes in overall employee attitudes and morale, community perception		Long term evaluation, immediate improvement, sustainability
What do you feel were the causes of improvements or the lack thereof	Management, NCOD, and community events	Willingness to change of management and employees	Management, union, employee, NCOD	Effects of success or lack of success

VAMC: Veterans Affairs Medical Center; NCOD: National Center for Organization Development.