Developing Kano’s model of customer satisfaction-driven intensive care unit end-of-life care strategies for gastrointestinal cancer patients

Table 3 Quality of death comparison, mean ± SD

Score (points)	Observation group (n = 65)	Control group (n = 50)	t value	P value
Personal autonomy	7.45 ± 1.71	5.86 ± 1.75	4.893	< 0.001
Treatment preferences	7.48 ± 1.82	5.84 ± 2.20	4.373	< 0.001
Social connections	6.89 ± 1.73	6.18 ± 1.79	2.149	0.034
Perceptions of death and dignity	7.72 ± 1.71	6.76 ± 1.81	2.910	0.004
Spiritual needs	6.88 ± 1.75	5.96 ± 2.17	2.517	0.013
Use of life-prolonging interventions	7.08 ± 1.80	4.74 ± 1.58	7.283	< 0.001
Overall dying quality	7.65 ± 1.65	6.30 ± 1.71	4.281	< 0.001
Quality of care provided by healthcare professionals	8.09 ± 1.45	7.16 ± 1.83	3.041	0.003
Support from involved caregivers	7.82 ± 1.50	6.54 ± 1.66	4.330	< 0.001